Lou D'Ambrosio's Career at Sears and Beyond

Lou D'Ambrosio's Career at Sears was a defining chapter in his professional journey. He served as the CEO of Sears, Roebuck and Co. from 2004 to 2007.

During his tenure, D'Ambrosio implemented various initiatives to revitalize the company's operations and improve its financial performance. He also played a key role in Sears' acquisition of Lands' End in 2002.

As CEO, D'Ambrosio's leadership was instrumental in transforming Sears' business model. He focused on creating a more efficient and customer-centric organization.

Lou D'Ambrosio spent sixteen years at IBM, holding various leadership roles in IBM Global Services, Software, and sales and marketing.

He led the company's worldwide strategy for IBM Global Service and field operations for IBM software. He also led a vertical business unit in Asia Pacific and was a member of IBM's worldwide management committee.

D'Ambrosio's tenure at IBM culminated in him being responsible for worldwide sales and marketing for IBM's $12 billion software group when he left the company in August 2002.

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He joined Avaya in 2002 as vice president for services and became president and chief executive officer by July 2006. During his time at Avaya, he transformed the company into one of the leading companies in the IP Telephony market.

D'Ambrosio's leadership at Avaya saw the company transition from selling hardware to selling software, continuing to grow in value. He also took Avaya private, delivering attractive returns to its shareholders.

Here is a brief summary of Lou D'Ambrosio's key positions:

D'Ambrosio's subsequent roles include chairman of the board for Sensus and a senior advisor at Goldman Sachs. He later became a partner at Goldman Sachs and leads its Value Accelerator.

Lou D'Ambrosio was appointed CEO and president of Sears Holdings in 2011, taking over the role on February 24th of that year.

He assumes the office and joins the Board of Directors effective Thursday, Feb. 24, 2011.

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As a leader at Sears, Richard Sears held various positions, including traveling salesman and store manager, before becoming the company's president.

Richard Sears' experience as a traveling salesman helped him understand the needs of customers and develop a strong sense of customer service.

He was instrumental in creating the Sears catalog, which revolutionized retail by allowing customers to shop from home.

The catalog's success was largely due to Sears' focus on providing high-quality products and excellent customer service.

As president, Sears expanded the company's operations, introducing new products and services that catered to a wider range of customers.

Sears' leadership style was characterized by his emphasis on innovation and customer satisfaction.

Under his leadership, Sears became a household name, synonymous with quality and reliability.

Sears' commitment to innovation and customer satisfaction paved the way for the company's continued success.

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Sears named Lou D’Ambrosio as its new CEO and president, effective February 24, 2011.

D’Ambrosio assumes the office after serving as a consultant to the Board of Directors for six months, where he worked on key strategic and operational initiatives.

He brings a wealth of experience from his previous roles, including CEO of Avaya Inc. from 2006 to 2008, and 16 years at IBM, where he held several executive posts.

D’Ambrosio received his MBA from Harvard Business School and Bachelor of Science from Pennsylvania State University, summa cum laude.

Edward S. Lampert, Board Chairman, expressed confidence in D’Ambrosio’s leadership, citing his business acumen, compelling leadership style, performance orientation, and Customer First approach.

D’Ambrosio succeeds W. Bruce Johnson, who has been named executive VP – off-mall businesses and supply chain, and will continue to serve on the Sears Holdings Board of Directors until the company’s annual meeting in May.