
Ghirardelli Chocolate Company has a rich history dating back to 1852 when Domingo Ghirardelli arrived in San Francisco. The company has been a beloved institution in the city ever since.
Ghirardelli's early success was due in part to its innovative approach to chocolate-making, which included the introduction of the first chocolate-making machine in the United States. This machine allowed for mass production and helped establish Ghirardelli as a major player in the industry.
Today, Ghirardelli remains a family-owned business that has managed to stay true to its roots while expanding its operations globally. The company is still committed to using high-quality ingredients and traditional techniques to create its delicious chocolates.
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One of America's Oldest Manufacturers
Ghirardelli Chocolate Company is one of the oldest manufacturers in America, with a rich history dating back to 1852.
Officially founded in 1852, Ghirardelli is preceded only by two other chocolate makers in the United States that existed before the Civil War.
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The company's longevity is remarkable, especially considering it established a name for itself in the early days of the West during the Gold Rush era.
Ghirardelli has survived numerous tribulations, including widespread fires that burned down several of its facilities in 1851, and the devastating earthquake of 1906 that destroyed much of San Francisco.
Despite these setbacks, the company has continued to thrive, and its chocolate factory on the harbor was remarkably intact after the earthquake.
In 1852, Ghirardelli imported 200 pounds of cocoa beans, just one year after the fires that destroyed his business.
The company would make several moves before eventually ending up on Greenwich and Powell Street, where it remained for many years.
Ghirardelli's sons made the company a family business in 1884, shifting its focus to chocolate, coffee, and spices.
Today, Ghirardelli is still recognized as a name synonymous with West Coast heritage, thanks in part to the iconic Ghirardelli Square, which was opened in 1964.
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Company Facts
Ghirardelli Chocolate Company has a rich history dating back to 1852 when Domenico Ghirardelli founded the company.
The company's focus shifted over time, with Ghirardelli's sons taking the reins in 1884 and steering the business towards chocolate, coffee, and spices.
Ghirardelli oversees every stage of chocolate production, from sourcing the best cacao beans to refining them through many detailed steps.
The company rejects up to 40% of the beans it inspects, selling any rejected cacao to other chocolate manufacturers that are less choosy.
Ghirardelli imports a significant amount of cocoa beans, with a notable 200 pounds imported just one year after the fires that likely occurred in the area.
Marketing and Events
Ghirardelli has been a trailblazer in advertising strategies since the early 20th century. The company was one of the first to use advertising to promote sales in a meaningful way.
In 1910, Ghirardelli introduced new advertising that included drawings of the company's historical role in San Francisco and the benefits of hot cocoa for a romantic life and healthy living. These ads also featured a new mascot, a large parrot that helped teach people how to pronounce the company's name.
Ghirardelli's parrot mascot has been a prominent part of the company's advertising efforts for over a century, appearing on billboards and in silent films. The parrot's slogan, "Say Gear-Ar-Delly", is still remembered today.
The company's innovative approach to advertising has paid off, with Ghirardelli's chocolate festival attracting international visitors and offering unparalleled opportunities for tastings and pairings.
Trailblazer in Ads
Ghirardelli was a trailblazer in advertising strategies, one of the first companies to use advertising to promote sales in a meaningful way.
The 1906 earthquake in San Francisco left the city in rough shape, but Ghirardelli's building was nearly untouched. This event led the company to rethink their approach and introduce new advertising in 1910.
Their ads featured drawings of Ghirardelli's historical role in the city, the draw of delicious hot cocoa for one's romantic life and even healthy living. A new mascot, a large parrot, was also introduced to teach people how to pronounce the company's name with the slogan, "Say Gear-Ar-Delly."
The parrot mascot became a prominent figure in future advertisements, appearing on billboards throughout the country, targeting children.
Hosts Annual Festival

Ghirardelli hosts an annual Chocolate Festival in September, attracting international visitors and offering unparalleled opportunities for tastings and pairings.
The festival has been held annually since 1996 and features demonstrations showcasing the versatility of baking and cooking with chocolate.
Among the 50 different types of booths held by bakeries, restaurants, and chocolatiers, you'll find a variety of delicious treats to sample.
Roughly 40,000 chocolate-loving visitors stop by the festival each year to see what the chefs at Ghirardelli are cooking up.
The festival also includes workshops where attendees can try creating sweet treats themselves and possibly even learn some of Ghirardelli's recipe secrets.
Ghirardelli Square is a fabulous place to take in art, with regular installations rotating throughout the year.
You can also stop into any of the shops within Ghirardelli Square, making it a great destination for both the festival and regular visits.
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Acquisitions and Sales
Lindt & Sprüngli owns Ghirardelli and several other chocolate brands, including Lindt, Russell Stover, Caffarel, and Hofbauer-Küfferle.
This acquisition was a strategic move to expand into North American markets.
Company Sold Famous Squares in 1999

The Company Sold Famous Squares in 1999. Ghirardelli's famous chocolate squares were first introduced in 1999, nearly 150 years after the company was founded.
This marked a significant shift in the company's product line, which had previously focused on bars of chocolate, baking bars, chocolate chips, cocoa powder, hot cocoa, and chocolate and caramel sauces. These new squares quickly became a hit, with popular fillings like caramel, raspberry, and mint.
The individually-wrapped chocolate squares were a game-changer for Ghirardelli, offering a convenient and indulgent treat for consumers. The company's Ghirardelli Square factory in San Francisco even has a confectionary shop, the Ghirardelli Chocolate Experience, where you can find the widest variety of squares, including seasonal and perennial flavors.
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Lindt & Sprüngli Acquire
Lindt & Sprüngli now owns Ghirardelli, a significant move into North American markets.
With this acquisition, Lindt & Sprüngli has successfully expanded its presence in the region.
The company now owns several other chocolate brands, including Lindt, Russell Stover, Caffarel, and Hofbauer-Küfferle.
Together, these brands make Lindt & Sprüngli the third-largest chocolate market players overall.
Lindt & Sprüngli's purchase of Ghirardelli has given the company a substantial lead in the premium chocolate market.
Products and Production
Ghirardelli is one of the few chocolate companies in the United States that controls every aspect of its chocolate manufacturing process, ensuring the highest quality.
The company is very selective about the cocoa seeds it uses, rejecting up to 40% of the seeds shipped in to get the best ones.
Ghirardelli roasts the cocoa seeds in-house, removing the outer shell to roast the inside, or the nibs, which is a unique process.
The chocolate is then ground and refined until the particles are 19 micrometers (0.00075 in) in size, a precise measurement that's crucial for the final product.
Ghirardelli produces a variety of chocolate flavors, sold in bar form or in miniature squares, making it a popular choice for many chocolate lovers.
The company also sells food service items, such as chocolate beverages and flavored sauces, to other retailers, expanding its reach beyond its own stores.
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Production
Ghirardelli is one of the few chocolate companies in the United States to control every aspect of its chocolate manufacturing process.

The company selects only the "highest quality" cocoa seeds, rejecting up to 40% of the seeds shipped in to meet their standards.
Ghirardelli roasts the cocoa seeds in-house by removing the outer shell on the seed and roasting the inside of the seed, or the nibs.
The time and temperature for the roasting process varies depending on the type of chocolate being produced, with milk chocolate roasted for less time and at a lower temperature than dark chocolate.
Ghirardelli's exclusive use of roasted cacao nibs gives their chocolate a more consistent flavor.
Cacao nibs are first removed from the outer shell of the cocoa bean before they are roasted.
Once roasted, cacao nibs are ground to release the cocoa butter, transforming the mixture into chocolate liquor, a liquidy substance.
From here, the chocolate is refined to a smooth and creamy texture.
The chocolate is then conched, a process that entails mechanically circulating the liquor through rollers, introducing air and minimizing moisture to eliminate any potential bitterness and lock in a bold, consistent flavor.
Ghirardelli's chocolate is refined until the particles are 19 micrometers (0.00075 in) in size, giving it a smooth and creamy texture.
This attention to detail and commitment to quality is what sets Ghirardelli's chocolate apart from others on the market.
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Products

Ghirardelli produces a variety of chocolate flavors sold in bar form or in miniature squares.
Their product line includes chocolate beverages and flavored sauces, which they sell to other retailers in the food service industry.
You can find Ghirardelli's brand name chocolate at various locations, including the Disney California Adventure.
Here's a breakdown of Ghirardelli's products:
- Bar form chocolate
- Miniature squares of chocolate
- Chocolate beverages
- Flavored sauces
Invented Key Extraction Method
Ghirardelli's employees accidentally discovered the Broma process in the 1860s, which revolutionized the world of chocolate manufacturing and consumption.
This process involves leaving cocoa paste in a hot room to allow cocoa butter to naturally separate, resulting in a solid that can be ground into powder with a more concentrated chocolate flavor.
The Broma process paved the way for cocoa powder, which has revolutionized baking, and instant hot chocolate, which can be made by sweetening the powdered cocoa.
Cocoa butter is the most expensive ingredient in chocolate, and the Broma process allows it to be collected and utilized in other ways.
Bags of roasted cocoa beans are still left to hang in a warm room today to separate butter from cocoa, a time-consuming process that remains the same basic principle as the original discovery.
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