Understanding Arbitration Clauses in Contracts

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Arbitration clauses are often included in contracts to resolve disputes outside of court. This means that if a disagreement arises, the parties will take it to an arbitrator instead of a judge.

Arbitration clauses can be found in various types of contracts, including employment contracts, consumer contracts, and business-to-business contracts. In fact, some contracts may have arbitration clauses that apply to specific situations, such as disputes over payment or termination.

It's essential to carefully review the arbitration clause in any contract before signing to understand the terms and conditions. For instance, some arbitration clauses may require the parties to pay for the arbitrator's fees, while others may specify the location of the arbitration.

Here's an interesting read: Arbitrate All Disputes

Arbitration Process

Arbitration is a process where a neutral third-party decides a dispute between two parties. This process is often used in commercial contracts to resolve disputes quickly and cost-effectively.

The American Arbitration Association administers arbitration in accordance with its Commercial Arbitration Rules. These rules provide a framework for the arbitration process, ensuring that it is fair and efficient.

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Arbitration and mediation can proceed concurrently, allowing parties to try to settle their dispute through mediation while also pursuing arbitration. This can help to resolve disputes more quickly and with less expense.

The arbitrator's award can be entered as a judgment in any court having jurisdiction over the dispute. This makes arbitration a viable alternative to traditional litigation.

Arbitration Rules and Procedures

Arbitration rules and procedures can be specified in an arbitration clause to ensure a smooth and efficient dispute resolution process. The American Arbitration Association (AAA) and other agencies like JAMS and National Arbitration Forum (FORUM) have their own rules and procedures that can be incorporated into the clause.

The AAA's Construction Industry Arbitration Rules and Supplementary Rules for Fixed Time and Cost Construction Arbitration provide a framework for resolving disputes. The rules also allow for mediation before arbitration, as seen in Example 2. This can be a useful approach to resolving disputes without going to arbitration.

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You can also specify the rules for the arbitration proceeding, such as the location and the arbitrator. For example, you can say that the arbitration must take place in a specified state or be conducted by an agreed-upon arbitrator. Many contracts designate one of the three agencies mentioned earlier as the arbitrator, which will also determine the rules of the arbitration.

Some arbitration agencies, like JAMS, offer expedited arbitration procedures that can speed up the process. These procedures include limits on document requests, depositions, and expert testimony, as well as a discovery cutoff and a requirement for a hearing on consecutive business days.

Here are some key features of the JAMS Expedited Arbitration Procedures:

  • A requirement that prior to the first preliminary conference, the parties produce documents pursuant to Rule 17(a) of the JAMS Arbitration Rules.
  • Limiting document requests to documents that are directly relevant to the matters in issue in the case or to the case's outcome.
  • Limiting E-Discovery as suggested in the JAMS Discovery Protocols.
  • Limiting depositions of percipient witnesses to one per side unless it is determined, based on the factual context of the arbitration, that more depositions are warranted.
  • Limiting expert depositions, if any, as follows: Where expert reports are produced to the other side in advance of the hearing on the merits, expert depositions may be allowed only by agreement of the parties or by order of the Arbitrator for good cause shown.
  • Requiring the resolution of discovery disputes on an expedited basis.
  • Setting a discovery cutoff not to exceed 90 days after the first preliminary conference for percipient discovery and not to exceed 105 days for expert discovery, if any.
  • Eliminating the use of dispositive motions except as allowed by the Arbitrator applying the criteria set forth in the JAMS Discovery Protocols.
  • Mandating that the hearing on the merits be held on consecutive business days unless otherwise agreed by the parties or ordered by the Arbitrator.
  • Requiring the hearing to commence within 60 days after the cutoff for percipient discovery.

Fairness

In the US, workers who challenged their employers through forced arbitration won their cases just 1.6 percent of the time in 2020.

This low success rate has led to concerns about the fairness of arbitration clauses. The Democratic Party has taken notice, presenting bills to limit the scope of these clauses.

One such bill is the Forced Arbitration Injustice Repeal Act, which has yet to pass.

Rules

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Arbitration rules can be as simple or as complex as you want them to be. You can specify that arbitration is binding, must take place at a certain location, and must be conducted by a specific arbitrator.

If you want to be more specific, you can designate a specific state for the arbitration to take place in. You can also choose a specific arbitration agency to handle the arbitration, such as the American Arbitration Association, JAMS, or National Arbitration Forum (FORUM).

These agencies often have their own rules for arbitration, which can include things like expedited procedures to speed up the process. For example, JAMS has optional expedited arbitration procedures that can be incorporated into a dispute resolution clause in a contract.

One of the key features of expedited arbitration procedures is the limitation of document requests and depositions. For instance, JAMS requires that parties produce documents prior to the first preliminary conference, and limits document requests to relevant documents that are reasonably restricted in terms of time frame and subject matter.

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Here are some of the key features of JAMS' expedited arbitration procedures:

  • Limiting document requests to directly relevant documents
  • Limiting E-Discovery
  • Limiting depositions of percipient witnesses to one per side
  • Limiting expert depositions
  • Requiring the resolution of discovery disputes on an expedited basis
  • Setting a discovery cutoff for percipient and expert discovery
  • Eliminating the use of dispositive motions
  • Mandating that the hearing on the merits be held on consecutive business days
  • Requiring the hearing to commence within 60 days after the cutoff for percipient discovery

It's worth noting that the law related to limitation of liability clauses varies significantly from jurisdiction to jurisdiction, so it's essential to check the applicable law before including such a clause in a contract.

Arbitrator Qualifications

Arbitrator Qualifications are crucial in ensuring a fair and impartial arbitration process. Most contract arbitration occurs because the parties include an arbitration clause requiring them to arbitrate any disputes "arising under or related to" the contract.

Specification of arbitrator qualifications often works best in the context of a three-arbitrator panel. This allows for one arbitrator to have a certain technical expertise without limiting the entire panel to a narrow area of experience.

In drafting such a provision, care should be taken to ensure that necessary qualifications are not too detailed and specific. A highly detailed list of required qualifications can significantly narrow the number of available, competent, and qualified arbitrators.

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If the arbitration is to be conducted by a sole arbitrator, the contract clause might provide that the arbitrator must be a retired judge from a particular court, or a lawyer with 10 years of active practice in a specified area, such as construction or computer technology.

The qualifications of the arbitrator(s) should be considered at the time when the contract clause is drafted. This will help ensure that the desired technical expertise is represented on the panel while also assuring that the chair of the panel has extensive experience in the entire arbitration process.

Here are some examples of arbitrator qualifications:

  • A retired judge from a particular court
  • A lawyer with 10 years of active practice in a specified area, such as construction or computer technology
  • An attorney with at least 20 years of active litigation experience
  • A retired judge from a particular court
  • An expert in an area such as construction, an accountant, or a particular type of engineer
  • A Chair who has previously served as Chair or sole arbitrator in at least 10 arbitrations where an award was rendered following a hearing on the merits

Confidentiality

Confidentiality is a crucial aspect of arbitration proceedings. JAMS Arbitration Rules require the arbitrator(s) and JAMS to maintain the confidentiality of the arbitration proceeding.

Rule 26 of the JAMS Arbitration Rules is specific about confidentiality. This rule requires the arbitrator(s) and JAMS to keep the arbitration proceeding confidential.

If parties want to maintain confidentiality, they can use specific language in their agreement. This language can be added to the agreement to ensure confidentiality.

The language to be used is: "In any arbitration arising out of or related to this Agreement:". This ensures that confidentiality is maintained throughout the arbitration process.

Punitive Damages

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Punitive damages can be a point of contention in arbitration, as it's not entirely clear whether they can be awarded without specific language in the dispute resolution clause. This is evident in cases like Garity v. Lyle Stuart, Inc., 40 N.Y.2d 354 (1976) and Mastrobuono v. Shearson Lehman Hutton, 514 U.S. 52 (1995).

To avoid confusion, it's best to include specific language in the dispute resolution clause to preclude the arbitrator(s) from awarding punitive damages. The following language accomplishes this purpose:

Dispositive Motions

Dispositive motions can be a double-edged sword in arbitration, causing significant delay or enhancing efficiency depending on how they're handled.

To avoid unnecessary delays, a party making a dispositive motion must first submit a brief letter explaining why the motion has merit and why it would speed the proceeding and make it more cost-effective.

This letter should not exceed five pages and the other side will have a brief period to respond. The arbitrator will then decide whether to proceed with more comprehensive briefing and argument on the proposed motion.

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If the arbitrator decides to go forward, they will place page limits on the briefs and set an accelerated schedule for the disposition of the motion.

Under ordinary circumstances, the pendency of such a motion will not serve to stay any aspect of the arbitration or adjourn any pending deadlines.

Here are the key steps to address dispositive motions effectively:

  1. Submit a brief letter (not exceeding five pages) explaining why the motion has merit and why it would speed the proceeding and make it more cost-effective.
  2. Allow the other side a brief period to respond.
  3. Have the arbitrator decide whether to proceed with more comprehensive briefing and argument on the proposed motion.
  4. Set an accelerated schedule for the disposition of the motion, with page limits on the briefs.

Arbitration Costs and Fees

Arbitration costs can be a significant factor to consider when deciding whether to include an arbitration clause in your contract. Arbitration fees can run to $10,000 or more, depending on the arbitrator's charges.

Filing fees in arbitration disputes are usually much higher than court fees, which can be a drawback. However, arbitration is often a quicker process, which may help offset these costs.

In arbitration, you might have to pay arbitrator fees, administrative costs, hearing room rental fees, and attorneys' fees. These costs can add up quickly, making arbitration potentially more expensive than litigation.

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Here are some of the costs you might incur in arbitration:

  • Arbitrator fees: Some arbitrators charge by the hour or by the day and some charge a percentage of the amount in dispute.
  • Administrative costs: These fees include filing fees and potentially hearing fees.
  • Hearing room rental fees: If you need to meet to present your case to the arbitrator, then you'll likely need to rent a room to do this.
  • Attorneys' fees: Many people hire an attorney to help them through arbitration.

Rules for Fixed Time and Cost

The rules for fixed time and cost construction arbitration are laid out in the contract. These rules provide a clear framework for resolving disputes that may arise during the project.

The American Arbitration Association (AAA) administers the arbitration process in accordance with its Construction Industry Arbitration Rules and Supplementary Rules for Fixed Time and Cost Construction Arbitration. This ensures a standardized and efficient process for resolving disputes.

In the event of a dispute, the parties agree to settle it through arbitration, with the arbitrator's award being binding and enforceable in court. This provides a fair and final resolution to the dispute.

Mediation is also an option, but it's not a condition precedent to arbitration. Instead, the parties can try to settle the dispute through mediation after a demand for arbitration is filed. This allows for a more collaborative approach to resolving the dispute.

The mediation process is administered by the AAA under its Construction Industry Mediation Procedures and can proceed concurrently with the arbitration process. This means that the parties can work on resolving the dispute through mediation while also moving forward with the arbitration process.

What Does Cost?

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Arbitration costs can add up quickly. Filing fees in arbitration disputes are usually much higher than court fees.

You might have to pay arbitrator fees, which can range from hourly or daily rates to a percentage of the amount in dispute. These fees can run to $10,000 or more.

Administrative costs, including filing fees and potentially hearing fees, are also a consideration. You might need to rent a hearing room to present your case to the arbitrator.

Attorneys' fees are another significant cost in arbitration. Many people hire an attorney to help them through the process.

Here are some of the costs you might incur in an arbitration:

  • Arbitrator fees: $10,000 or more
  • Administrative costs: filing fees and potentially hearing fees
  • Hearing room rental fees
  • Attorneys' fees

Arbitration in Specific Industries

In the healthcare industry, arbitration clauses are commonly used to resolve disputes between payors and providers.

These clauses can be found in contracts between healthcare providers and payors, and can specify the rules and procedures for arbitration.

Healthcare arbitration clauses can be tailored to address specific issues, such as the use of artificial intelligence (AI) in medical decision-making.

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For example, a healthcare arbitration clause with AI language may specify that disputes arising from the use of AI systems or products are subject to arbitration.

In some cases, mediation may be used as a precursor to arbitration in healthcare disputes.

This is often referred to as a "meditation then arbitration" clause, where parties are required to attempt to resolve the dispute through mediation before proceeding to arbitration.

Builder (Beta)

The Builder (Beta) is a game-changer for industries that require complex dispute resolution processes, like construction and real estate.

In the construction industry, for example, arbitration can be used to resolve disputes over payment, project delays, or defects in workmanship.

A notable case in point is the use of arbitration in the construction of a major highway project, where a panel of experts was able to resolve a dispute between the contractor and the government agency overseeing the project in a fraction of the time and cost it would have taken through traditional litigation.

Arbitration can also be used in the real estate industry to resolve disputes between buyers and sellers over property titles, zoning issues, or contract breaches.

The use of arbitration in these industries can help to reduce costs, increase efficiency, and improve relationships between parties involved.

Commercial

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In the commercial sector, arbitration is often used to resolve disputes between companies and their employees. Arbitration clauses are frequently included in employment contracts to provide a faster and less expensive alternative to litigation.

The use of arbitration in commercial contracts is widespread, with many companies incorporating arbitration clauses into their agreements. This can include contracts for the sale of goods, services, or intellectual property.

Arbitration can be particularly useful for resolving disputes between companies with international operations, as it allows for the selection of a neutral third-party arbitrator who is familiar with the relevant laws and regulations.

Additional reading: Mortgage Servicing Company

Construction

Construction projects often involve complex disputes that can be costly and time-consuming to resolve in court.

The American Arbitration Association's Construction Industry Arbitration Rules are commonly used to settle construction disputes.

In construction arbitration clauses, parties may agree to settle disputes through arbitration administered by the American Arbitration Association.

Some construction arbitration clauses, like Example 1, do not mention AI or technology, while others, like Example 2, specifically include language related to AI and technology.

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Construction arbitration clauses can also include provisions for mediation, such as Example 3, which requires parties to attempt to settle disputes through mediation before resorting to arbitration.

In some cases, mediation and arbitration can proceed concurrently, as seen in Example 4, allowing parties to try to settle disputes through mediation while also pursuing arbitration.

Construction industry mediation procedures, like those used by the American Arbitration Association, can be an effective way to resolve disputes before they escalate into full-blown arbitration.

Arbitration in construction disputes can be a cost-effective and efficient way to resolve disputes, especially when compared to litigating in court.

International

International arbitration clauses are essential in contracts, particularly for businesses operating globally. They provide a framework for resolving disputes between parties from different countries.

The International Centre for Dispute Resolution (ICDR) is a prominent organization that administers international arbitration. Its International Arbitration Rules are widely used in international contracts.

In international arbitration, the parties can choose to mediate before arbitration, as seen in Example 3. This clause requires the parties to try to settle the dispute through mediation before proceeding to arbitration.

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Example 4 illustrates concurrent mediation and arbitration, where the parties agree to mediate after a demand for arbitration is filed. This approach allows for a more efficient resolution of disputes.

The ICDR also administers mediation under its International Mediation Rules. This is evident in Example 4, where the parties agree to try to settle the dispute by mediation after a demand for arbitration is filed.

In addition to the ICDR, the American Arbitration Association (AAA) is also involved in international arbitration, as seen in Example 5. The AAA administers arbitration under its Employment Arbitration Rules and mediation under its Employment Mediation Procedures.

International arbitration clauses can be tailored to specific industries, such as technology, where AI language is included in the clause, as seen in Example 2. This ensures that disputes related to AI are resolved through arbitration.

Labor

Arbitration is often used to resolve disputes in the labor industry. The American Arbitration Association administers arbitration in labor disputes under its Labor Arbitration Rules.

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Employment arbitration clauses can be found in many labor contracts. These clauses specify that disputes will be settled through arbitration.

Mediation can sometimes be used as a precursor to arbitration in labor disputes. According to Example 4, if a dispute cannot be settled through direct discussions, the parties will first try to settle it through mediation administered by the American Arbitration Association.

Arbitration awards can be entered into court. Example 2 states that judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

The parties involved in labor arbitration often agree to accept the arbitrator's award as final and binding. Example 5 states that the parties agree to accept the arbitrator's award as final and binding on them.

Healthcare

In the healthcare industry, arbitration clauses can be used to resolve disputes between payors and providers. This is often seen in contracts between healthcare organizations.

Arbitration in healthcare contracts can be administered by the American Arbitration Association (AAA) in accordance with its Healthcare Payor Provider Arbitration Rules. These rules provide a framework for resolving disputes in a fair and efficient manner.

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Disputes in healthcare contracts can arise from a variety of issues, including the design, development, and use of artificial intelligence systems. To address these issues, some contracts include specific language regarding AI.

For example, a contract may specify that arbitration will include disputes related to AI, machine learning, and large language models. This ensures that all relevant issues are addressed in the arbitration process.

Some healthcare contracts also include a mediation component before arbitration. This allows parties to attempt to resolve disputes through direct discussions and mediation before resorting to arbitration.

In some cases, mediation and arbitration can proceed concurrently. This means that parties can attempt to resolve disputes through mediation while also pursuing arbitration.

Arbitration Clauses in Contracts

Arbitration clauses in contracts are a common way to resolve disputes between parties. Most contract arbitration occurs because the parties include an arbitration clause requiring them to arbitrate any disputes "arising under or related to" the contract.

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You can include an arbitration clause in your contract to avoid the time, expense, and adverse business consequences of traditional litigation. Planning is the key to avoiding the adverse effects of litigation, and implementing strategies for dispute resolution before any dispute arises is recommended.

Arbitration clauses can be either voluntary or mandatory, with mandatory arbitration being required by law in some cases. However, not all contracts can require mandatory arbitration, and in March 2022, the Ending Forced Arbitration of Sexual Assault Harassment Act made pre-dispute arbitration agreements in employment contracts invalid and unenforceable for sexual assault and sexual harassment claims.

To draft an effective arbitration clause, consider specifying the qualifications of the arbitrator(s), such as requiring a patent expert or attorney for patent-related claims. You can also specify the level of expertise required, such as a retired judge or a lawyer with 10 years of active practice in a specified area.

Here are some examples of arbitration clauses:

  • Arbitration. All claims and disputes arising under or relating to this Agreement are to be settled by binding arbitration in the state of [insert state in which parties agree to arbitrate] or another location mutually agreeable to the parties.
  • Arbitration. All claims and disputes arising under or relating to this Agreement are to be settled by binding arbitration in the state of [insert state in which parties agree to arbitrate] or another location mutually agreeable to the parties. The arbitration shall be conducted on a confidential basis pursuant to the Commercial Arbitration Rules of the American Arbitration Association.

Note that arbitration clauses can vary in specificity and detail, and it's essential to consider the needs and requirements of your business when drafting an effective arbitration clause.

Enforceability by Country

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Arbitration clauses can be enforced differently in various countries.

In the United States, arbitration can be settled through binding arbitration in a state agreed upon by the parties or another location mutually agreeable to them.

The enforceability of arbitration clauses can vary depending on the jurisdiction.

An award of arbitration may be confirmed in a court of competent jurisdiction.

Contractual

Including an arbitration clause in a contract can be a great way to resolve disputes quickly and fairly. This is especially true in today's competitive marketplace where traditional litigation can be costly and time-consuming.

To include an arbitration clause in a contract, you can use a sample clause like the one found in Example 3, "Arbitration. All claims and disputes arising under or relating to this Agreement are to be settled by binding arbitration in the state of [insert state in which parties agree to arbitrate] or another location mutually agreeable to the parties."

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The arbitration clause should specify the rules that will govern the arbitration process, such as the Commercial Arbitration Rules of the American Arbitration Association, as mentioned in Example 4.

It's also a good idea to include language that requires the arbitrator to be neutral and independent, as shown in Example 8.

The parties should also agree on the qualifications of the arbitrator, such as requiring them to have a certain level of experience or expertise, as mentioned in Example 11.

Here are some examples of arbitrator qualifications:

By including an arbitration clause in a contract, parties can avoid the time and expense of traditional litigation and resolve disputes quickly and fairly.

Arbitration Procedures and Deadlines

Arbitration procedures can be tailored to suit the needs of the parties involved.

In recent years, JAMS has adopted expedited arbitration procedures to make arbitration more efficient. These procedures limit document requests to documents that are directly relevant to the case and restrict the scope of discovery.

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The JAMS Discovery Protocols also limit E-Discovery and depositions of percipient witnesses to one per side unless more are warranted. Expert depositions are only allowed by agreement of the parties or by order of the arbitrator for good cause shown.

Arbitrators must apply the criteria set forth in the JAMS Discovery Protocols when making determinations about discovery disputes.

Discovery is typically completed within 90 days after the first preliminary conference. The hearing on the merits must commence within 60 days after the cutoff for percipient discovery.

Here's a breakdown of the typical deadlines for arbitration:

The arbitrator(s) must agree to these deadlines before accepting appointment. Failure to meet deadlines will not render the award invalid, but the arbitrator(s) may impose sanctions and draw adverse inferences.

Efficiency and Limitations in Arbitration

Arbitration can be a costly and time-consuming process, but there are ways to make it more efficient. JAMS, a leading arbitration provider, has introduced expedited arbitration procedures that can help streamline the process.

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These procedures, outlined in Rules 16.1 and 16.2, include requirements for document production, limiting document requests to relevant documents, and restricting E-Discovery. They also limit depositions of percipient witnesses to one per side and expert depositions to only those with good cause.

The expedited procedures also set a discovery cutoff of 90 days for percipient discovery and 105 days for expert discovery, eliminating dispositive motions except in exceptional cases. Additionally, the hearing on the merits must be held on consecutive business days unless otherwise agreed by the parties or ordered by the arbitrator.

Here are some key features of the expedited procedures:

  • Document production must be completed prior to the first preliminary conference.
  • Document requests must be limited to directly relevant documents.
  • E-Discovery must be limited as suggested in the JAMS Discovery Protocols.
  • Depositions of percipient witnesses are limited to one per side.
  • Expert depositions are only allowed by agreement or for good cause shown.
  • Discovery disputes must be resolved on an expedited basis.
  • The hearing on the merits must be held on consecutive business days.

In some cases, parties may not want to include as comprehensive of an efficiency-enhancing clause as the JAMS expedited procedures. In these cases, they can include language that still facilitates the efficient conduct of arbitration. For example, they can limit document requests to those that are directly relevant to significant issues in the case or to the case's outcome.

Arbitration Resources and Drafting

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Clause drafting resources are readily available, including the Clause Drafting Guide (U.S.) and the Clause Drafting Checklist.

To simplify the creation of customized arbitration and mediation clauses, you can use cutting-edge artificial intelligence (AI) with ClauseBuilder AI, which enhances efficiency, accuracy, and convenience.

With ClauseBuilder AI, you can customize your clause with various options, including the number of arbitrators, arbitrator qualifications, and locale provisions.

Customization options for your clause include governing law, discovery, documents-only hearing, duration of arbitration proceedings, remedies, assessment of forum fees and attorneys' fees, opinion accompanying the award, confidentiality, and non-payment of arbitration expenses.

To get started with drafting an arbitration clause, you can refer to the sample arbitration clauses provided, which include a simple no-frills clause and a more detailed clause with conditions and obligations.

For commercial contracts, JAMS offers sample dispute resolution clauses that can be inserted into a contract prior to any dispute arising.

Here are some key elements to consider when drafting an arbitration clause:

  • Number of arbitrators
  • Arbitrator qualifications
  • Locale provisions
  • Governing law
  • Discovery
  • Documents-only hearing
  • Duration of arbitration proceedings
  • Remedies
  • Assessment of forum fees and attorneys' fees
  • Opinion accompanying the award
  • Confidentiality
  • Non-payment of arbitration expenses

Angelo Douglas

Lead Writer

Angelo Douglas is a seasoned writer with a passion for creating informative and engaging content. With a keen eye for detail and a knack for simplifying complex topics, Angelo has established himself as a trusted voice in the world of finance. Angelo's writing portfolio spans a range of topics, including mutual funds and mutual fund costs and fees.

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