
Arbitration is a form of alternative dispute resolution where a neutral third party, known as the arbitrator, helps resolve a dispute between two or more parties.
Arbitration can be voluntary or mandatory, with some contracts requiring arbitration as a condition of doing business.
In arbitration, the parties typically agree to abide by the arbitrator's decision, which is usually final and binding.
Arbitration can be faster and less expensive than going to court, with many cases resolved in a matter of weeks or months.
Arbitration Basics
An arbitral tribunal is the group of people who determine the outcome of a dispute. They can be one person or a panel of several, with or without a leader.
Arbitrators enjoy immunity from liability for their actions, unless they act in bad faith. This is to protect them from personal repercussions.
Arbitrations can be divided into two types: ad hoc and administered.
Arbitration Process
The arbitration process is a crucial aspect of resolving disputes between parties. A tribunal's duties are determined by a combination of the arbitration agreement and the procedural laws of the seat of the arbitration.
In most countries, a tribunal owes non-derogable duties to act fairly and impartially between the parties, allowing each party a reasonable opportunity to present their case.
These duties are often referred to as the rules of "natural justice." A tribunal must also adopt procedures suitable to the circumstances of the particular case.
A tribunal's primary goal is to provide a fair means for resolving the dispute. This involves adopting procedures that are tailored to the specific needs of the case.
Arbitration Procedures
Arbitration procedures vary from country to country, but in Italy, arbitration proceedings are conducted in accordance with the Code of Civil Procedure, which allows for proceedings to be conducted abroad and for parties to agree on a language.
In the United States, the Federal Arbitration Act of 1925 established a public policy in favor of arbitration, and courts now routinely require arbitration due to the act, regardless of state statutes or public policy unconscionability determinations.
The duties of a tribunal are determined by a combination of the provisions of the arbitration agreement and the procedural laws of the seat of arbitration. A tribunal owes several non-derogable duties, including acting fairly and impartially between the parties and adopting procedures suitable to the circumstances of the case.
Here are some key duties of a tribunal:
- Act fairly and impartially between the parties
- Allow each party a reasonable opportunity to put their case and to deal with the case of their opponent
- Avoid bias and ensure that the process is transparent
Procedures in Italy
In Italy, arbitration procedures take a modern and open approach, with the main law contained in Book IV, Chapter VIII of the Code of Civil Procedure (CCP).
The Italian approach to arbitration is heavily influenced by the United Nations Commission on International Trade Law (UNCITRAL) Model Law on International Commercial Arbitration.
A key aspect of Italian arbitration is that proceedings can be conducted abroad, and parties can agree to conduct an arbitration in any language.
This flexibility is a significant advantage for international businesses and individuals looking to resolve disputes in Italy.
In March 2023, an important reform of the arbitration law entered into force, known as the "Cartabia" reform, aimed at simplifying and increasing the efficiency of the Italian legal system.
The reform has introduced significant innovations in the field of arbitration, including reorganizing various institutions of civil procedure.
The purpose of the reform is to bring the arbitral decision ("lodo arbitrale") as close as possible to the judicial judgment ("sentenza").
This reform constitutes the first major change to the Code since 2006, when the Italian system was partially aligned with the UNCITRAL Model Law.
The reform focuses on specific aspects of the arbitral discipline, such as translatio iudicii, the principle of impartiality and independence of arbitrators, and the power to issue precautionary measures.
It also pertains to corporate arbitration, which is now governed by the ICCP.
Arbitration in Italy is governed by the following laws and regulations:
- Book IV, Chapter VIII of the Code of Civil Procedure (CCP)
- United Nations Commission on International Trade Law (UNCITRAL) Model Law on International Commercial Arbitration
Tribunal Responsibilities
A tribunal's duties are determined by the arbitration agreement and the laws of the seat of the arbitration. The extent of party autonomy, or the ability of the parties to set their own procedures, varies between countries.
In almost all countries, a tribunal owes non-derogable duties. These include acting fairly and impartially between the parties, and allowing each party a reasonable opportunity to present their case.
A tribunal must also adopt procedures suitable to the circumstances of the case, to provide a fair means of resolving the dispute. This ensures that the tribunal's procedures align with the needs of the parties involved.
The non-derogable duties of a tribunal typically include:
- Acting fairly and impartially between the parties, and allowing each party a reasonable opportunity to present their case and deal with the case of their opponent.
- Aiding in the adoption of procedures suitable to the circumstances of the case, to provide a fair means of resolving the dispute.
These duties are essential for ensuring that arbitration proceedings are fair, impartial, and effective in resolving disputes. By understanding these responsibilities, parties can better navigate the arbitration process and achieve a successful outcome.
U.S. Procedures
In the United States, the Federal Arbitration Act (FAA) of 1925 established a public policy in favor of arbitration.
The U.S. Supreme Court has held that the FAA requires arbitration if included in the contract for federal statutory claims. This reversed a previous "nonarbitrability" doctrine that had been in place for the first six decades of the FAA's existence.
Courts now routinely require arbitration due to the FAA, regardless of state statutes or public policy unconscionability determinations by state courts.
The FAA has led to the inclusion of mandatory predispute arbitration clauses in standard form contracts, which require consumer arbitration and often waive the right to a lawsuit and a class action.
In 2011, one of these clauses was upheld in the case of AT&T Mobility v. Concepcion.
Several arbitration organizations exist, including the American Arbitration Association, JAMS, and the National Arbitration Forum, which conducts arbitrations, although it no longer conducts consumer arbitrations.
Related reading: Consumer Loan and Arbitration Agreement
South Korean procedures
South Korea has a well-established arbitration system, with the Korean Arbitration Act governing the process. This law ensures a framework for resolving disputes through arbitration.
The official body responsible for resolving disputes via arbitration in South Korea is the Korean Commercial Arbitration Board. This organization plays a crucial role in facilitating arbitration procedures.
Arbitration is increasingly preferred over litigation in South Korea, with legal professionals and corporations opting for this method to resolve disputes.
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Hearing Records
The official record of the proceeding is the recording made by the panel.
The panel records the hearing, and this recording serves as the official document of the proceeding. Parties may request a copy of the recording.
FINRA will not provide a transcript of the hearing, unless permission is granted by the panel.
The requesting party is responsible for any costs associated with obtaining a transcript, unless the panel assesses the costs otherwise.
Once a transcript is received from the service provider, the receiving party must provide copies to the other parties and FINRA.
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In Person
In person hearings can be complex, but understanding the basics can help you feel more prepared. Equipment and services vary by location, so be sure to contact your Case Administrator at least one week before the hearing to see what's available.
The hearing room is set up with the arbitrators at the head of the table, claimants and respondents on opposite sides, and reserved seats for witnesses. The arbitrators usually take a little while to get everyone set up and settled.
The chairperson will call the hearing to order, and everyone will introduce themselves. The claimant’s side is given the opportunity to make an opening statement, which is a brief outline of the issues and what they'll try to prove.
The claimants present their evidence, including witnesses and relevant documents. If the arbitrators didn't swear a witness in at the beginning, they'll administer the oath before they testify.
The other side can cross-examine any witness who testifies, and the arbitrators may also ask questions. The respondent's side can then present their case, and each party can object to any evidence being presented before the arbitrators receive it. The arbitrators will decide if they'll accept the evidence.
Arbitration History and Enforcement
Arbitration has a rich history dating back to the 1795 Jay Treaty between the United States and Great Britain, which marked the first use of arbitration to resolve their differences.
The United States and Great Britain continued to pioneer the use of arbitration, playing a major role in the Alabama Claims case of 1872, which resolved major tensions regarding British support for the Confederacy during the American Civil War.
The Hague Peace Conference of 1899 saw the major world powers agree to a system of arbitration and the creation of the Permanent Court of Arbitration, marking a significant milestone in the development of arbitration.
It's worth noting that the Olney-Pauncefote Treaty of 1897 proposed a treaty between the United States and Britain that required arbitration of major disputes, but was rejected by the U.S. Senate and never went into effect.
Arbitration awards can be enforced more easily in a foreign country than court judgments, thanks to the New York Convention of 1958, which allows for the free enforcement of awards in contracting states.
Comparative Law
Arbitration is regulated through various laws in different nations. The main body of law applicable to arbitration is often contained in the national private international law statute, such as in Switzerland's Private International Law Statute (PILA).
Some countries, like England and Wales, the Republic of Korea, and Jordan, have a separate law on arbitration. This law provides specific provisions governing arbitration.
Nations have different approaches to regulating arbitration, but a common thread is the existence of national laws that address arbitration.
Law in Singapore
Singapore maintains two distinct frameworks for arbitrating contractual disputes, which differ in how parties can use the courts.
Under the Arbitration Act 2001, either party or the arbitral tribunal can apply to the court to issue a ruling on a question of law that affects the rights of the parties. This is only permitted with the consent of the other parties or the arbitral tribunal or the Court.
The International Arbitration Act 1994 generally replicates the UNCITRAL Model Law on International Commercial Arbitration and provides more restricted access to the courts.
In 2020, the Singapore Academy of Law published a report on the right of appeal in arbitral proceedings, concluding that the existence of appeals enables the development of case law and provides greater certainty for parties.
The report recommends amending the International Arbitration Act 1994 to enable parties to opt for a right of appeal in their arbitration agreement.
Both the International Arbitration Act 1994 and the Arbitration Act 2001 contain provisions explicitly authorising the arbitration of intellectual property disputes.
History
Arbitration has a rich history that spans centuries. The United States and Great Britain were pioneers in using arbitration to resolve their differences, with the Jay Treaty of 1795 being one of the earliest examples.
Arbitration played a major role in the Alabama Claims case of 1872, where major tensions regarding British support for the Confederacy during the American Civil War were resolved. This was a significant milestone in the development of arbitration as a means of resolving international disputes.
The First International Conference of American States in 1890 developed a plan for systematic arbitration, but it was not accepted. However, the Hague Peace Conference of 1899 saw the major world powers agree to a system of arbitration and the creation of the Permanent Court of Arbitration.
The Olney-Pauncefote Treaty of 1897 was a proposed treaty between the United States and Britain that required arbitration of major disputes, but it was rejected by the U.S. Senate and never went into effect. This highlights the challenges of implementing arbitration agreements between nations.
Here's a brief timeline of some key events in the history of arbitration:
- 1795: The Jay Treaty uses arbitration to resolve a dispute between the United States and Great Britain.
- 1872: Arbitration plays a major role in resolving the Alabama Claims case.
- 1890: The First International Conference of American States develops a plan for systematic arbitration.
- 1899: The Hague Peace Conference agrees to a system of arbitration and creates the Permanent Court of Arbitration.
- 1897: The Olney-Pauncefote Treaty is proposed but rejected by the U.S. Senate.
International Enforcement
International enforcement of arbitration awards is often easier than enforcing court judgments. Under the New York Convention 1958, an award issued in a contracting state can be freely enforced in any other contracting state, subject to certain limited defenses.
Virtually every significant commercial country in the world is a party to the Convention, making it a reliable option for international disputes. This is a significant advantage over cross-border enforcement of court judgments, which is relatively rare.
Article V of the New York Convention provides an exhaustive list of grounds on which enforcement can be challenged, and these are generally narrowly construed to uphold the pro-enforcement bias of the Convention. This means that the Convention is designed to favor the enforcement of arbitration awards over other forms of dispute resolution.
Arbitration awards can include a range of remedies, not just damages. These may include payment of a sum of money, the making of a "declaration" as to any matter to be determined in the proceedings, or in some jurisdictions, the power to order injunctive relief or rectify a contract.
In some jurisdictions, tribunals have the same power as a court to order remedies such as injunctive relief or rectify a contract. However, in other jurisdictions, the tribunal's powers may be limited to deciding whether a party is entitled to damages.
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Arbitration Disputes and Challenges
Arbitration disputes can be complex and challenging to navigate. Some disputes are not capable of arbitration, such as those that lead to judgments binding the general public or public authorities.
For example, antitrust matters were not arbitrable in the United States until the 1980s. Matters relating to crimes, status, and family law are generally not considered arbitrable.
Arbitration proceedings are also not subject to appeal, but courts can set aside awards in extreme cases, such as fraud or serious legal irregularity. This is known as a set aside procedure.
In some cases, the court may intervene if the decision of an arbitrator is in fundamental disaccord with the applicable principles of law or the contract. However, this is a complex and disputed area of law.
Arbitration agreements can be challenging to identify in consumer and employee agreements, and there may be a disconnection between the presumption of confidentiality and the realities of disclosure and publicity.
Challenge
Arbitration proceedings are generally not subject to appeal, but courts can intervene in extreme cases such as fraud or serious legal irregularity. This is known as the set aside procedure, which only applies to domestic arbitral awards.
In American arbitration law, there's a small body of case law that deals with the power of courts to intervene when an arbitrator's decision is in fundamental disaccord with the applicable principles of law or the contract. However, this body of case law has been called into question by recent Supreme Court decisions.
One of the key challenges with arbitration is that it can be difficult to identify arbitration agreements in consumer and employee contracts. This can lead to disputes over whether a particular issue is subject to arbitration or not.
In some cases, arbitration awards can be set aside by the courts if they're in extreme cases, such as fraud or serious legal irregularity. However, this is a rare occurrence and generally only applies to domestic arbitral awards.
Recommended read: Can I Be Fired for Not Signing an Arbitration Agreement
Arbitration awards can be enforced in other nations more easily than court verdicts, thanks to the provisions of the New York Convention 1958. However, this can also make it more difficult to appeal an arbitral award, as there are limited avenues for doing so.
Here are some of the key challenges with arbitration:
- Arbitration agreements can be difficult to identify in consumer and employee contracts.
- Arbitration awards can be harder to overturn due to limited avenues for appeal.
- Arbitrators may struggle to enforce interlocutory measures against parties.
- Discovery may be more limited in arbitration or entirely nonexistent.
- Enforcing arbitral awards generally requires a court procedure, which can increase costs.
Motions
A motion in an arbitration dispute is a request to the arbitrator(s) asking them to decide an issue in the case. Motions are typically filed to address issues like amending pleadings, discovery, and scheduling.
Most motions are processed pursuant to Rule 12503/13503. This rule provides a framework for how motions should be handled, but the parties and arbitrator(s) can agree to alter the process for a specific motion.
Motions to Dismiss, however, are processed differently. They are handled according to Rules 12504/13504 and 12206/13206. This means that Motions to Dismiss have a distinct set of procedures that must be followed.
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Arbitration Costs and Logistics
Arbitration costs can be estimated on the websites of international arbitration institutions, such as the ICC, SIAC, and International Arbitration Attorney Network.
The overall cost of administrative and arbitrator fees is typically less than 20% of the total cost of international arbitration.
In many legal systems, including common law and civil law, the courts award legal costs against a losing party, allowing the winner to recover some of their expenses.
In the United States, however, a prevailing party usually doesn't get to recoup their legal fees from the losing party, except in extreme cases.
Arbitral tribunals have the power to award costs, just like courts, and will often determine the portion of arbitrators' fees the losing party must bear.
Additional reading: Enforcement Arbitration Award
Costs
Arbitration costs can be estimated on the websites of international arbitration institutions, such as the ICC, SIAC, and International Arbitration Attorney Network.
On average, the overall cost of administrative and arbitrator fees is less than 20% of the total cost of international arbitration.
In multiple legal systems, courts award legal costs against a losing party, allowing the winner to recover an approximation of what they spent in pursuing their claim.
The United States is an exception to this rule, where a prevailing party generally does not become entitled to recoup their legal fees from the losing party.
Arbitral tribunals have the same power to award costs as courts, determining the portion of arbitrators' fees the losing party must bear.
In international arbitration, as well as domestic arbitrations governed by laws where courts award costs against a losing party, the arbitral tribunal will also determine the portion of arbitrators' fees the losing party is required to bear.
Interpretation Services
Interpretation Services are available for parties who need them during the hearing, but the requesting party is generally responsible for arranging the service and paying the costs.
If a party is experiencing financial difficulties, they can submit a request for a waiver of interpretation services fees to their arbitration case administrator at least 60 days before the first day of the evidentiary hearing.
A waiver of interpretation services fees can be granted, and if so, FINRA will be responsible for arranging interpretation services and the cost of the interpreter.
For more information about requirements for a waiver request, you can check out the Fees section.
Arbitration awards are typically provided to the parties within 30 days after the hearing.
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Video Conferencing
Video conferencing is an option for hearings and prehearing conferences. FINRA uses the Zoom platform to facilitate virtual hearings.
You can request a video conference hearing or it can be ordered by the panel. To set up your environment, consider factors like lighting and background noise. Using breakout rooms can also be helpful.
Additional resources are available on the FINRA website for guidance on virtual hearings. These include training videos for arbitrators and information on virtual prehearing conferences.
Arbitration Definitions and Concepts
Arbitrability refers to the ability of a dispute to be resolved through arbitration, which is not always possible for certain types of disputes. These include procedures that necessarily lead to a determination that parties to the dispute may not enter into an agreement upon, such as matters relating to crimes, status, and family law.
Some disputes may be partially arbitrable, with certain parts of the claim being resolvable through arbitration and others not. For example, in a dispute over patent infringement, a determination of whether a patent has been infringed could be made by an arbitration tribunal, but the validity of the patent could not be decided by them.
Arbitral tribunals are composed of one or more arbitrators who determine the outcome of the dispute. In most jurisdictions, arbitrators enjoy immunity from liability for their actions unless they act in bad faith.
What Is Arbitration?
Arbitration is a process where a neutral third party, called an arbitrator, helps resolve a dispute between two or more parties. This process is often used when parties can't agree on a resolution and want to avoid going to court.
Arbitration can be voluntary, meaning both parties agree to it, or it can be mandatory, where a contract or law requires it. In some cases, arbitration is even required by law.
Types of Arbitration
Arbitration is a flexible and widely used dispute resolution method. It can be used in a variety of settings, including commercial and consumer disputes.
There are several types of arbitration, including binding and non-binding arbitration. In binding arbitration, the arbitrator's decision is final and enforceable by law.
Ad hoc arbitration is a type of arbitration that takes place without the use of a pre-existing arbitration agreement. This type of arbitration is often used in international commercial disputes.
Institutional arbitration, on the other hand, takes place through a established arbitration institution, such as the American Arbitration Association. This type of arbitration provides a more formal and structured process.
Mediation-arbitration, also known as med-arb, is a hybrid process that combines elements of mediation and arbitration. This type of arbitration is often used in complex and multi-party disputes.
Online arbitration is a relatively new type of arbitration that takes place entirely online. This type of arbitration is often used in consumer disputes and other types of cases where parties may not have the opportunity to meet in person.
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Arbitrability
Arbitrability refers to the ability to resolve disputes through arbitration. Arbitration can't be used for disputes that necessarily lead to a determination that parties can't agree on, such as crimes, status, and family law.
Some court procedures, like antitrust matters, were not arbitrable in the United States until the 1980s. Matters involving public interest, public authorities, or third parties are generally not arbitrable.
Arbitrable disputes typically involve private rights between two parties. However, even in arbitrable disputes, parts of claims may not be arbitrable, such as patent validity.
In some jurisdictions, arbitration agreements with consumers are only valid if they're signed by either party and contain only the arbitration agreement. German law excludes disputes over the rental of living space from arbitration.
Non-Binding
Arbitration can be non-binding, which means the arbitrator's decision is not legally enforceable. This type of arbitration is often used in employment disputes or consumer contracts.
In non-binding arbitration, the parties can still choose to accept or reject the arbitrator's decision. They can even go to court if they disagree with the outcome.
Non-binding arbitration can be a cost-effective way to resolve disputes, as it eliminates the need for a lengthy and expensive court battle.
Frequently Asked Questions
Who usually wins in arbitration?
Arbitration tends to favor consumers, with research showing they win more often than in court. Learn more about the benefits of arbitration for consumers
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