There could be a few reasons as to why your Shein package is stuck in shipped. The first possibility is that there is a problem with the shipping company that is causing a delay in your package being delivered. Another possibility is that there is a problem with the address that you provided when you ordered the package, and the shipping company is having trouble finding the correct address. Finally, it is also possible that there is a problem with the package itself, and the shipping company is waiting for a response from Shein about how to proceed. Whatever the reason may be, it is unfortunately out of your control at this point and you will just have to wait for your package to be delivered.
How long has my Shein package been stuck in shipped?
Since I placed my order with Shein on March 1st, I have been eagerly awaiting the arrival of my package. According to the website, my order should have shipped within 3-5 days and arrived within 10-15 days. However, it is now March 15th and my order status still says "shipped". I have tried contacting customer service multiple times, but have yet to receive a response. At this point, I am extremely frustrated with Shein and am considering cancelling my order.
It is unacceptable that my package has been stuck in shipped for over two weeks with no update from customer service. I understand that delays can happen, but the lack of communication from Shein is inexcusable. If my package does not arrive soon, I will be forced to take my business elsewhere. Shein has lost a loyal customer due to their inaction and incompetence.
What is the tracking number for my Shein package?
Assuming you would like a Shein package tracking number:
The tracking number for a Shein package can be found on the order confirmation page or in the order confirmation email. If you cannot find the tracking number, please contact customer service for assistance.
What do I do if my Shein package is lost?
If your Shein package is lost, the first thing you should do is log into your account and check the status of your order. If the order shows as delivered, but you can't find the package, you should check with your neighbors to see if anyone has accepted the delivery on your behalf. If the order shows as shipped, but not delivered, you should contact Shein customer service and they will help you track the package. If the order is still in transit, you can also contact Shein customer service to help you track the package. If your package is confirmed as lost, Shein will resend your order or issue a refund, whichever you prefer.
Frequently Asked Questions
Why can't I track my package with Shein?
There could be many reasons why the tracking of your package may not be updated: The shipping company has not updated its tracking information Yet Shein does not have any way of obtaining this information. The package might have been lost in transit It can take a while for the shipping company to update the tracking information.
Why won't my Shein order update?
There are a few reasons why your Shein order might not be detecting updates. For example: - If you have Orders set to "Only Update when Completed" then the order won't update until it's complete. If you want to speed up the process, try setting Orders to "Auto Update". - Your browser might be blocking third-party cookies from being sent. We suggest clearing your browser's cache and cookies, and then retrying the transaction. - If you're using an Incognito/Private Browsing session, your order might not be tracking properly because it won't receive the necessary encryption certifications from our servers. Please open Chrome in incognito mode and try ordering again.
What if the shipping company doesn't know where my order is?
If the shipping company doesn't know where your order is, it's time to talk to SHEIN. However, it is always recommended that you be patient, since there are periods of the year where promotions cause shipments to collapse and arrive later. Additionally, if you have not received tracking information or notification that your order has shipped, please contact SHEIN.
What happened to Shein's 25% off?
Shein's 25% off promo has ended. The offer currently applies at all online store prices, including their limited-time sale items.
How do I track a Shein package?
To track a Shein package, you need the Shein order tracking number, which can usually be found in your account on the order page.
