Why Is My Shein Account Not Working?

Author Edith Carli

Posted Nov 11, 2022

Reads 67

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I have been a Shein customer for a while now and I have never had any issues with my account… until recently. I tried to log in to my account and it said that my email or password was incorrect. I tried resetting my password but I never received the reset password email. I even tried contacting customer service but I never received a response. I'm not sure what is going on, but I hope that someone can help me figure it out.

What do I need to do to fix my Shein account?

To fix your Shein account, you will need to contact customer service and provide them with your account information. They will then be able to help you reset your password and access your account.

Why can't I login to my Shein account?

There are a few reasons why you may not be able to login to your Shein account. First, make sure that you are using the correct login information. This includes your email address and password. If you are still having trouble, it may be due to a technical issue with the website. In this case, try clearing your cookies and cache, as well as opening the site in a private browsing window. If you are still unable to login, you can contact Shein customer service for further assistance.

Is my Shein account suspended?

There are a few reasons why your Shein account may be suspended. The most common reason is due to violating the terms of service. This can include anything from posting inappropriate content to fraudulently using the site. If your account is suspended, you will need to contact Shein customer service in order to have it reinstated.

Frequently Asked Questions

How do I Delete my Shein account?

I would like to request that my Shein account be deleted and any personal information removed from their system. Thank you for your time.

How do I get a refund from Shein?

In order to get a refund from Shein, you will first have to contact their customer service. They will then work to process the refund for you as quickly as possible. However, due to the way Shein operates, there is unfortunately not much that you can do if your orders fail to arrive or are undelivered.

How do I resolve a dispute with Shein?

You can start the dispute resolution process by emailing [email protected]. We usually solve most disputes in this stage, so it’s important to contact us to get started.

Why can't I make a payment with Shein?

There could be a number of reasons why you are not able to make a payment with Shein. One possibility is that your account has been blocked for security reasons. You will need to contact Shein in order to have the error message removed and re-activate your account. If you have already made payments but have had issues with the payment process, please contact Shein Customer Support for further assistance.

How do I Delete my data on Shein?

If you have an account with Shein, you can delete your data by emailing “[email protected]” and requesting they close your account.

Edith Carli

Edith Carli

Writer at CGAA

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Edith Carli is a passionate and knowledgeable article author with over 10 years of experience. She has a degree in English Literature from the University of California, Berkeley and her work has been featured in reputable publications such as The Huffington Post and Slate. Her focus areas include education, technology, food culture, travel, and lifestyle with an emphasis on how to get the most out of modern life.

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