
Zempler Bank offers a mobile banking app that allows users to manage their accounts, pay bills, and transfer funds on the go. The app is available for both iOS and Android devices.
One of the key features of Zempler Bank is its real-time account monitoring, which provides users with up-to-date information about their account balances and transactions. This feature is available 24/7 and can be accessed from anywhere with an internet connection.
Zempler Bank's customer support is available 24/7, providing users with assistance whenever they need it. This includes phone, email, and live chat support options.
Overall, Zempler Bank's mobile banking app is a convenient and user-friendly way to manage your finances.
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Key Features and Benefits
Zempler Bank offers a range of features to suit different business needs. You can choose between free and paid accounts, with the latter offering additional benefits.
One of the key benefits of a Zempler business account is the FSCS protection, which safeguards your eligible deposits up to £85,000. This provides peace of mind and financial security for your business.
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The bank also offers credit and overdraft facilities, allowing you to access a business overdraft or credit card. However, online applications for credit cards are currently closed.
Here are some of the key features of a Zempler business account:
What Are the Features
So, you're wondering what features Zempler Bank offers. Let's dive in.
You can choose between free and paid accounts, giving you flexibility depending on your business needs.
One of the standout features is FSCS protection, which means your eligible deposits of up to £85,000 are protected by the Financial Services Compensation Scheme.
Zempler Bank also offers credit and overdraft facilities, including a business overdraft of up to £500, though interest will be charged at a representative rate of 69.9% APR.
The Business Creditbuilder is another useful tool that allows you to build your business credit score.
You can get up to 20 additional cards for your team, with individual spending limits and expense tracking through the business account's banking app.
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Using your business account cards overseas comes with charges, but you can get a separate euro or dollar card for free to avoid foreign currency transaction fees.
Here's a quick rundown of the features:
- Free and paid accounts
- FSCS protection for deposits up to £85,000
- Credit and overdraft facilities
- Business Creditbuilder
- Up to 20 additional cards for your team
- Free euro or dollar card for international use
Business Advantages and Disadvantages
To get started with a Zempler business account, you can visit their website and sign up for an account.
Signing up is a straightforward process, but if you're not satisfied with their account, you can compare other business bank accounts on the market.
The pros of a Zempler business account are not explicitly mentioned, but it's implied that they offer some benefits that make them worth considering.
Overview and Review
Zempler Bank is a great option for small businesses or those with bad credit, as you can open an account easily online without credit checks.
Their customer satisfaction is high, with 93% of users saying they'd recommend the brand to a friend, praising the bank's great customer service and easy-to-use online banking.
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The bank's online banking system is easy to manage, and the mobile app is simple and very easy to use, with a 4.7 out of 5 rating on the Apple App Store and 4.4 out of 5 on the Google Play Store.
Zempler Bank offers a range of business account features, including Business Go, Business Extra, and Business Pro.
Here's a brief overview of the features for each:
The bank's customer service is available from 8am to 8pm Monday to Friday, and 8am to 4pm on Saturdays, with a dedicated phone number for customer inquiries.
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Eligibility and Application
To open a Zempler Bank business account, you'll need to meet their eligibility criteria.
You must be a UK resident to be eligible.
You'll also need to have a business based in the UK.
Zempler Bank allows sole traders, partnerships, limited companies, trustees, and other approved legal business entities to apply for an account.
There's no need to worry about credit checks, so you can apply even if you or your business has a poor credit history.
You must be at least 18 years old to apply for a Zempler Bank business account.
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Security and Safety
Zempler Bank has a robust security system in place.
The bank was granted its full banking licence in February 2021, which is a significant milestone in terms of safety and security.
This licence means that funds you deposit into a Zempler business bank account are protected by the Financial Services Compensation Scheme (FSCS), up to the value of £85,000.
Having this protection in place gives business owners and account holders peace of mind, knowing their funds are secure.
This level of protection is a testament to the bank's commitment to safeguarding its customers' financial interests.
Cost
Zempler Bank is known for its competitive pricing, with a range of options to suit different business needs.
The Business Go account has no monthly fee, making it a great choice for small businesses or startups.
However, the Business Extra account comes with a monthly fee of £9, which may be a drawback for some.
You'll also need to pay £9 for the card issue fee, although this is waived for the Business Go account.

Direct debits are always free, which is a relief for businesses that rely on recurring payments.
Making bank transfers is also relatively inexpensive, with the first 3 payments free for Business Go and the first 20 free for Business Extra.
Here's a breakdown of the costs associated with making bank transfers:
Card spending is free in the UK, which is a big plus for businesses that need to make frequent purchases.
However, making purchases overseas incurs a 2.99% fee for the Business Go account, although this is waived for the Business Extra account.
ATM withdrawals in the UK cost £2 for the Business Go account, while the Business Extra account doesn't charge any fees.
Withdrawals abroad cost £3 each, regardless of the account type.
Additional cards can be ordered for £5.95 each, which may be a consideration for businesses with large teams.
Depositing cash at a Post Office incurs a 0.5% fee, with a minimum charge of £3, which is worth noting for businesses that need to receive cash payments.
Paying money in by bank transfer is always free, which is a convenient option for businesses that need to receive payments.
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International
International payments are accepted into your Zempler business account in sterling or euros, but the time it takes for them to arrive will vary depending on the country and bank they're coming from.
You'll pay a flat fee of £15 per inbound international payment, which can add up quickly if you receive multiple payments.
You can use your Zempler card abroad, but be aware that you'll pay a fee of 2.99% on any purchases you make and £3 to withdraw cash from an ATM.
It's worth noting that you can order a separate euro or dollar card for free, which can be used to make card payments or ATM withdrawals in those two currencies without incurring foreign transaction fees.
You can transfer money onto those cards from your Zempler account, via online banking, making international transactions a bit more manageable.
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Customer Experience
Zempler customers rave about their experience with the bank. 93% of users said they'd recommend the brand to a friend based on our independent 2024 customer satisfaction survey.
Customers praise the bank's great customer service and easy-to-use online banking. This is reflected in the high ratings on the Apple App Store, where Zempler is rated 4.7 out of 5 based on over nearly 50,000 reviews.
Users also love the bank's app, calling it "simple and very easy to use". On the Google Play Store, Zempler is rated 4.4 out of 5, based on over 24,000 reviews.
Customers feel confident that their money is in safe hands, thanks to Zempler's easy account management online. They've had a really positive experience, with everything being easy to manage.
It's clear that Zempler is doing something right, with customers singing the bank's praises across multiple platforms.
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Frequently Asked Questions
Is Zempler Bank legit?
Zempler Bank is a fully licensed bank, ensuring your deposits are protected up to £85,000 by the FSCS. This guarantees a secure banking experience for you
When did Cashplus become Zempler Bank?
Cashplus Bank rebranded to Zempler Bank in July 2024, marking a significant change in its identity. This transition occurred after the company's transformation into a fully regulated UK bank.
Sources
- https://www.nerdwallet.com/uk/business-bank-accounts/zempler-bank-business-account-review/
- https://www.trustpilot.com/review/zemplerbank.com
- https://www.cashplus.com/newname
- https://www.xumagazine.com/news/weve-changed-our-name-to-zempler-bank
- https://www.finder.com/uk/business-banking/zempler-business-review
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