
Workfront is a work management platform designed to streamline and improve workflow processes for teams and organizations. It helps teams plan, track, and manage their work in a centralized location.
By using Workfront, teams can reduce the time spent on manual tasks and administrative work, freeing up more time for creative and strategic work.
Workfront integrates with other tools and systems, allowing teams to access and manage their work from a single platform. This integration helps reduce the number of tools teams need to use, making it easier to stay organized and focused.
With Workfront, teams can also track and measure their work, providing valuable insights into their productivity and efficiency. This helps teams identify areas for improvement and make data-driven decisions.
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Key Features
Workfront's customization features are a major highlight, allowing you to create dashboards that show exactly what you need to see.
You can create custom dashboards in the Workfront dashboards area, which can include modules, graphs, and other information you choose.
Workfront also offers version control and check-in/out functionality, making it easier to manage files and collaborate with your team.
Version control and check-in/out functionality are particularly useful for teams who need to work on the same files simultaneously.
Workfront's project management features are comprehensive, including a calendar populated with due dates, a team view to see workload, and tools to rebalance workloads automatically.
The calendar view in Workfront is populated with due dates, making it easy to stay on track and meet deadlines.
Resource management tools, such as Gantt charts, help you allocate people and time efficiently, understanding who is available and where bottlenecks might arise.
Gantt charts are a visual planning tool that allows you to make quick adjustments to workflow timetables and see how the project's deadline can be affected.
Workfront's reporting capabilities are also a major advantage, providing real-time updates on project changes to help you and your team members maximize productivity.
Consolidated task lists show which assignments are the most important and what's coming up, helping you prioritize your work effectively.
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Workfront's threaded chats, status updates, and feedback forums allow for real-time collaboration, making it easier to connect with your team and ensure projects are properly handled.
Here are some of the key features of Workfront:
- Customizable dashboards
- Version control and check-in/out functionality
- Project management features, including calendar view and team view
- Resource management tools, such as Gantt charts
- Reporting capabilities
- Real-time collaboration tools, including threaded chats and feedback forums
Benefits and Use Cases
Workfront can be a game-changer for companies looking to centralize all work activities in a single, accessible location. This allows teams to work more efficiently and effectively, reducing manual processes and redundant communication.
With Workfront, marketing teams can manage campaigns, content production, and creative reviews, while IT departments can plan deployments, manage tickets, and deliver software updates.
Companies can also use Workfront to scale operations as they grow, without losing control over workflows or quality. This is especially important for project managers, who can oversee project lifecycles from start to finish.
Here are some key benefits of using Workfront:
- To improve visibility into projects, resources, and team performance.
- To streamline collaboration, especially among remote or distributed teams.
- To align work with business goals, ensuring efforts are focused on what truly matters.
- To increase efficiency by reducing manual processes and redundant communication.
- To scale operations as the business grows, without losing control over workflows or quality.
Why Companies Use
Companies use Workfront to centralize all work activities in a single location, improving visibility into projects, resources, and team performance.

By streamlining collaboration, especially among remote or distributed teams, companies can ensure everyone is on the same page and working towards the same goals.
This is especially important for marketing teams, who can use Workfront to manage campaigns, content production, and creative reviews.
In fact, Workfront's tools support both project management and work management, making it a great fit for businesses that need a lot of formal structure in their workflows.
To scale operations as the business grows, companies can use Workfront to reduce manual processes and redundant communication, increasing efficiency and productivity.
Here are some key benefits of using Workfront:
- To centralize all work activities in a single, accessible location.
- To improve visibility into projects, resources, and team performance.
- To streamline collaboration, especially among remote or distributed teams.
- To align work with business goals, ensuring efforts are focused on what truly matters.
- To increase efficiency by reducing manual processes and redundant communication.
- To scale operations as the business grows, without losing control over workflows or quality.
Work Status Report
American marketers spend only 39 percent of their work time doing the job they were hired for, with meetings, excessive oversight, emails, and administrative tasks getting in the way.
These tasks force workers to spend less than half of their time on the work they were actually hired to do, according to Workfront's State of Enterprise Work Report.
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Marketers surveyed in the U.S. and the U.K. reported working a slightly longer than average workweek and taking shorter lunches than their non-marketing counterparts.
Despite this, 84 percent of respondents loved their jobs, indicating that they find their work fulfilling despite the challenges they face.
Wasteful meetings and excessive emails topped the list of productivity killers in the 2017-2018 State of Work Report, forcing workers to spend less than half of their time on primary tasks.
Email and meetings are preventing workers from getting work done, with only 40 percent of their workday spent on primary tasks, according to the 2018-2019 State of Work Report.
Workers believe automation will help them spend more time on work that matters, but 48 percent of workers say they know people who have already lost jobs due to automation.
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Pros and Cons
Workfront is a high-end project management application that's designed for enterprise-size organizations. It provides enterprise-level work management and project management, making it a great choice for large businesses.
One of the main advantages of Workfront is its feature-rich design. It supports different permissions levels, allowing you to control who has access to what. Plus, it has an open API, which gives you flexibility and customization options.
However, Workfront does have some downsides. It's not suited for companies aiming for a flat org chart, which means it might not be the best fit for businesses with a more open and collaborative culture. Additionally, the rich customization options come with a price: several weeks' setup time is required.
Here are the pros and cons of Workfront in a nutshell:
- Provides enterprise-level work management and project management.
- Feature-rich.
- Supports different permissions levels.
- Open API.
- No included chat app or timer.
- Not suited for companies aiming for a flat org chart.
- Rich customization means several weeks' setup time required.
Pricing and Plans
Pricing starts at about $30 per user per month, and prices depend on the type of users/permission level granted to different people in the account.
Workfront is available in four package tiers, depending on how sophisticated a client's work management needs are.
The pricing is tailored to each company's unique requirements, and you pay a yearly subscription depending on the plan and license type you select.
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Prices range from $600 to $1,500 per license per year, and the exact cost will depend on the number of users and level of permission granted to each person in the account.
The app comes in four different product tiers, depending on how advanced a client's task management requirements are.
Usability and Support
Workfront has a steep learning curve that requires some training before it can be used properly. This may be frustrating at first, but the benefits delivered after everyone is on the same page are well worth it.
The software offers a variety of customer assistance resources to help you learn how to use it. The knowledge area in the company's resource part walks you through operational fires and teaches you how to handle projects.
If you need help, Workfront offers webinars, whitepapers, e-books, training, videos, and a live agent help 24 hours a day, seven days a week.
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Usability
Workfront has a steep learning curve, which can be frustrating at first, but the benefits are well worth it. With some training, you can get everyone on the same page and start seeing results.
The software requires some effort to learn, but the company provides a knowledge area in their resource section that walks you through operational fires and teaches you how to handle projects.
You can expect to spend some time getting familiar with Workfront, but the payoff is significant. The software has complex features that can help you track and manage your work more efficiently.
Workfront offers a variety of customer assistance resources to help you learn the software. This includes a knowledge area that provides guidance on using the program effectively.
Support Quality
Workfront offers a comprehensive support system that's available 24 hours a day, seven days a week. This includes live agent help, a phone number, and an email address.
The company provides a range of resources to help you get started, such as webinars, whitepapers, e-books, training, and videos.
We contacted Workfront via phone and live chat to assess the quality of their support, and the reps were exceedingly friendly and patient.
They didn't pressure us to sign up for the software, and we gained a basic idea of the program on our first phone call.
Reviews and Testing
Workfront's unique interface adapts to each user's permissions, presenting a tailored experience depending on their role. This is a notable feature, as it allows users to see only what they need to see, without being overwhelmed by unnecessary information.
The system is highly customizable, allowing users to create projects, tasks, and estimates, and even assign tasks and edit details. This flexibility is a major advantage for teams working on complex projects.
Some users have noted that the interface can be complex, taking time to get used to, especially for new users. However, this is a small price to pay for the level of detail and customization that Workfront offers.
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Reviews
Reviews of Adobe Workfront are overwhelmingly positive, with users praising its unique user experience, affordability, and detailed features.
Many users find the resourcing functionality to be amazing, making it easy to check if a resource has the right skills for a task, which saves a lot of time.
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However, some users find the complex UI to be challenging, taking them a while to get comfortable navigating everything.
The best thing about Adobe Workfront is that it is affordable and provides everything in detail, making it totally worth it and highly recommended.
But, the pricing can be a bit on the higher side, making it tough for smaller teams or businesses working with limited budgets to have it.
Overall, users appreciate the ability to manage and track project progress in one place, making work highly efficient and stress-free.
Some users even mention that it's really simple to use and if they ever run into an issue, they just ask the IT team for help.
One user mentions that having a one-stop shop for all projects is awesome, with easy searching and automatic notifications for the next person in line when it's their turn to take over a task.
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Testing the Service
Testing the Service was a unique challenge due to Workfront's ability to handle large teams and hundreds of projects. I was given access to a dummy account pre-populated with data, which I logged into using five different profiles.

Each profile represented a specific role: business partner, project manager, team member, executive, and story owner. These roles can be customized, but they illustrate what is possible in Workfront.
Every person using Workfront must be assigned a role to receive the correct permissions levels. This is a key feature that sets Workfront apart from other business collaboration tools.
The interface in Workfront presents a unique experience to each user based on their permissions. This means that users see different information and tools depending on their role.
A new feature in Workfront allows users to be assigned multiple roles, which is helpful when employees wear different hats. This feature also enables users to indicate how much time they spend in each role, providing a clear and accurate representation of each person as a resource.
As a business partner, I could easily see a Client Dashboard and make and check on requests. However, as the project manager, I saw more detailed information, such as timesheets, that wasn't visible to the business partner.
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Overview and Software
Workfront is a high-end project management software that also addresses job management, allowing employees to organize tasks, check project progress, and balance resources.
Originally known as AtTask, Workfront is a software-as-a-service platform for enterprise workflow management, project and portfolio management, resource management, and individual task management.
The platform automates and repeatable processes and allows users to manage financial information and create reports. It's used for task management and has tools for document management, workflows, reports, dashboards, and approvals.
Workfront's Enterprise Work Cloud is a project management tool used to increase productivity and visibility. It's used by global enterprises such as Disney, Tommy Hilfiger, ATB Financial, and Trek Bicycle.
In 2016, Workfront added an extension that allows for integration with the Adobe Creative Cloud. This integration can be a game-changer for businesses that use Adobe Creative Cloud and want to streamline their workflow.
Here are some key features of Workfront's software:
- Automates and repeatable processes
- Manages financial information and creates reports
- Includes tools for document management, workflows, reports, dashboards, and approvals
- Integrates with Adobe Creative Cloud
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