
UnitedHealthcare OptumRx is a pharmacy benefit manager that helps manage prescription medication costs for individuals and families. It's a part of the UnitedHealthcare network.
OptumRx offers a range of services, including mail-order pharmacy, retail pharmacy, and specialty pharmacy options. This allows patients to choose how they receive their medications.
One of the key benefits of OptumRx is its ability to negotiate lower prices with pharmacies and pharmaceutical companies. This can result in significant cost savings for patients.
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What is OptumRx?
OptumRx is your United Healthcare plan's pharmacy care services manager.
They're committed to providing safe, easy, and cost-effective ways to get the medication you need.
OptumRx is dedicated to making sure you have access to the medication you require.
Their goal is to simplify the pharmacy experience for you.
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Benefits and Features
With Optum Home Delivery Pharmacy, you can enjoy the savings and convenience of having your prescriptions delivered right to your doorstep.
Prescriptions typically arrive within 5 business days after Optum receives your complete order.
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Pharmacists are available by phone 24/7 to answer any questions you may have.
You can save on your home delivery copays compared to what you'd pay at a network retail pharmacy, but the exact amount varies by plan. Contact UnitedHealthcare or call the number on your member ID card for more information.
Here are the key benefits of using Optum Home Delivery Pharmacy:
- No charge for standard delivery to U.S. addresses
- Copay savings vary by plan
Finding and Filling Prescriptions
Finding and Filling Prescriptions is a straightforward process with UnitedHealthcare OptumRx. You can order a three-month supply of your regular medication through OptumRx Home Delivery with no charge for standard shipping to U.S. addresses.
To get started, open the United Healthcare app or log in to myuhc.com and select Manage My Prescriptions. You can also call the number on the back of your health plan ID card to set up home delivery.
If you prefer to fill your prescription in person, you can visit any in-network retail pharmacy by showing your health plan ID card. You can find a list of network pharmacies in the United Healthcare app or on myuhc.com.
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Your plan may require prior authorization, step therapy, or quantity limits before you can fill your prescription. Check your Prescription Drug List (PDL) to see if your medication is covered and what tier it's on. Choosing medications in lower tiers may save you money.
Generic medications usually have a lower co-pay than brand name medications. Ask your doctor if there is a generic for you.
To compare prices, log in to myuhc.com and click on Manage My Prescriptions, then select Drug Pricing. You can also use the United Healthcare app to search for lower-cost alternatives.
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UnitedHealthcare Sued Over Alleged 'Spread Pricing
UnitedHealthcare is being sued over alleged "spread pricing" for drugs. This refers to the difference between the dispensing fees that pharmacy benefits managers pay pharmacies and the higher rates they bill to state Medicaid programs.
Louisiana's attorney general, Jeff Landry, filed a lawsuit against UnitedHealth Group's OptumRx and UnitedHealthcare businesses, accusing them of overcharging the state's Medicaid department by billions of dollars through inflated prescription drug prices.
The lawsuit claims that UnitedHealth Group's perverse incentive structure allowed it to balance its medical loss ratio, which is the portion of every premium dollar spent on patient care. State and federal government laws require insurers to spend a certain portion of every premium dollar on patient care through medical loss ratios.
Dozens of states have proposed or passed laws to tighten oversight of pharmacy benefit managers, also known as PBMs, over the past few years. According to the National Academy for State Health Policy, 160 laws have been proposed or passed to control prescription drug spending.
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Plan and Account Management
You can easily manage your prescriptions and stay on top of your medication with OptumRx's online account. To get started, simply sign up at optumrx.com.
With your online account, you can set up home delivery for your maintenance medication, which is convenient and saves you time. You can also find medications and lower-cost alternatives covered by your plan.
To stay on track, you can even set up text message alerts to remind you to take your medicine. Just be aware that standard text and data rates may apply.
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Set up online account for prescription management

To set up an online account for prescription management, head to optumrx.com and sign up. This will give you access to convenient features like home delivery of your maintenance medication.
You can also use your online account to find medications and lower-cost alternatives covered by your plan. This can help you save money and make informed decisions about your healthcare.
Sign up for text message alerts to remind you to take your medicine. Standard text and data rates may apply, but this can be a great way to stay on track with your medication regimen.
The online account is available 8 a.m. to 8 p.m., 7 days a week, so you can access it at a time that's convenient for you.
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Find a Plan
Optum Home Delivery Pharmacy and Optum Rx affiliates may not be available in Arkansas.
To get more information, call 1-877-699-5710 / TTY 711, 8 a.m. to 8 p.m., 7 days a week.
This information is not a complete description of benefits, so be sure to reach out to get the full picture.
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Frequently Asked Questions
How do I set up my OptumRx?
To set up your OptumRx account, visit OptumRx.com and follow the prompts to register, enter your member ID information, and create a username and password. This will help you access your prescription benefits and manage your account online.
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