What You Need to Know About Ting Mobile Options

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Ting Mobile offers a range of options to suit different needs and preferences.

One of the most notable features is their Bring Your Own Device (BYOD) policy, which allows customers to use their existing phone on the Ting network.

Ting Mobile's pricing model is based on how much you use your phone, with rates adjusted accordingly.

This means that if you're a light user, you'll pay less for your plan, but if you're a heavy user, you'll pay more.

Ting Mobile also offers a range of phone plans, including individual, family, and senior plans, making it accessible to a wide range of customers.

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Plans and Pricing

Ting Mobile offers a range of plans to suit different needs and budgets.

You can choose from four different monthly unlimited mobile plans, each with a unique set of features.

The Set 5 plan costs $25 per month and includes 5GB of high-speed data, all of which can be used as mobile hotspot.

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The Set 12 plan is a step up, costing $35 per month for 12GB of high-speed data, with up to 8GB available for mobile hotspot use.

The Unlimited plan is a great option for heavy data users, offering 22GB of high-speed data and up to 12GB for mobile hotspot, all for $45 per month.

The Ollo Unlimited Pro plan is the most expensive option, costing $55 per month for 35GB of high-speed data and up to 18GB for mobile hotspot.

All of these plans include unlimited talk and text, as well as access to 5G/LTE speeds on T-Mobile's network.

If you need more data, you can add additional data for $5 per GB, and any unused high-speed data carries over to the next month.

Ting also offers a Flex plan, which costs $10 per month for unlimited talk and text, and pay-as-you-go data for $5 per GB.

You can use the data you purchase with this plan as mobile hotspot data.

Here's a summary of Ting's monthly unlimited mobile plans:

Features and Services

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Ting Mobile offers a range of features and services that cater to its customers' needs.

Customer support is available to all current customers, providing them with a hotline, chat, and 24/7 request submissions.

A knowledgebase and forums are also available, allowing users to get answers to their questions at any time.

Hotspot

With Ting Wireless, you can use your data as a mobile hotspot, but the amount of hotspot data you have depends on your plan. If you're on the Flex plan, all your data can be used as a hotspot.

Set 5 plan members can also use their data as a hotspot, giving them the flexibility to stay connected on-the-go.

Set 12 plan members have a bit more hotspot data at their disposal, with up to 8GB of data available for hotspot use.

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International Calling

International calling is available with Ting Mobile, but be aware that you might incur extra fees for this feature. You can send and receive free international texts to and from your Ting Mobile phone when you're inside the U.S.

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However, if you're outside the U.S., you'll pay to send texts. International roaming is available for Ting customers in certain countries. Expect fees and surcharges for most international usage.

If you're looking to add international calling to your plan, here are the options:

Network and Performance

Ting Mobile uses the Verizon and T-Mobile networks, providing access to 4G LTE speeds and 5G/LTE connectivity at up to 1 Gb of data.

Ting Mobile relies on larger carrier networks, "renting" space on their cellular towers. This means you can choose between a CDMA or GSM network, with T-Mobile being the GSM network and Sprint being CDMA.

T-Mobile ranks higher and better for coverage and speed than Sprint's network, making GSM phones a good choice for nationwide coverage. However, if you live on the east coast or near a major city, you may be fine with either network.

As an MVNO, Ting Mobile users will be subject to deprioritized data during busy and high usage times, and data speeds will be throttled to 128 kbps after reaching your monthly data allotment.

Owned by Verizon?

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Ting Mobile operates on the Verizon network, but it's not owned by Verizon.

As a Mobile Virtual Network Operator (MVNO), Ting leases its mobile service network from Verizon, and other providers depending on the area, to provide users with the best possible connection.

This unique arrangement allows Ting to offer a range of features and benefits without being directly owned by Verizon.

Ting's independence is a key factor in its ability to provide competitive pricing and flexible plans to its customers.

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Coverage + Performance

Ting Mobile relies on larger carrier networks to deliver service, "renting" space on their cellular towers. This means you can choose between a CDMA or GSM network.

T-Mobile is the GSM network, while Sprint is CDMA. If you have a GSM-compatible phone, you'll likely see better coverage nationwide, as T-Mobile ranks higher and better for coverage and speed than Sprint's network.

However, if you live on the east coast or near/in a major city, you'll be fine with either network, and may even see better coverage with Sprint. Your exact location and travel plans will determine what's best for you.

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If you travel overseas, a GSM phone will work without needing to do anything special, but CDMA phones need a special international SIM unlock and some setting changes.

Ting Mobile allows you to have multiple lines on your account, and the other lines can be either CDMA or GSM, even if your main phone is a GSM model.

Data Speeds

Data speeds can be a major concern when switching to a prepaid carrier like Ting Mobile. Ting does not offer unlimited high-speed data with any phone plan, instead, its unlimited plans include a set amount of high-speed data before deprioritization kicks in.

At that point, data speeds will be throttled to 128 kbps. This means that if you use more than your allotted high-speed data, your speeds will slow down significantly.

Ting's high-speed data allotments range from 5GB per month for $25 to 35GB per month for $55. This is a great option if you know you'll be using a lot of data each month.

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Before you reach your monthly data allotment, you'll have access to high-speed data through T-Mobile's 5G and/or 4G/LTE networks. Your actual data speeds will vary based on your location and coverage in your area, the device you're using, network traffic, and more.

Here are Ting's high-speed data allotments and prices:

This pricing structure allows you to choose the right plan for your needs and budget.

Does It Have Wi-Fi?

Ting has a wi-fi hotspot feature that lets you turn your phone or device into a wi-fi hotspot as long as you have data included in your plan.

The data for this feature comes out of your regular data costs, with no limits.

Devices and Options

Ting Mobile offers a solid variety of smartphones, including the latest models from top brands like Apple and Samsung.

You can choose from a range of iPhones, including the X, 8, 8 Plus, 7, 7 Plus, 6s, and 6s Plus.

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Ting also carries a selection of Samsung phones, including the Galaxy S9, S9+, S8, S8+, Note8, J7 Perx, and J3 Emerge.

If you're looking for more affordable options, you can consider phones from LG, Motorola, Alcatel, and BLU, such as the Moto Z2 Play, Moto G6, and Alcatel 5S.

To give you a better idea of the phone selection, here are a few options that were available at the time of writing:

Most people who switch to Ting Mobile want to use their own phones for the most savings, but you'll need to make sure they're unlocked and compatible first.

Multi-Line Option

Ting Wireless offers a multi-line option that allows you to sign up for multiple phones and plans, whether they're shared data phones with the Flex or individual data plans.

You can't have a family plan in the classical sense, but you can add multiple lines to your account.

Each line must have the same plan, so if you want different plans for family members, you'll need to create separate accounts.

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Devices

Apple Electronic Devices
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Ting Mobile offers a wide variety of smartphones, including iPhones and Androids.

You can find a range of devices from top brands like Apple, Samsung, and Motorola, as well as some lesser-known options.

Ting has a strong focus on iPhones, with many models available, including the iPhone X, 8, and 7 series.

If you're not an iPhone fan, don't worry - Ting also carries a selection of Android devices, including Samsung's Galaxy S9 and S9+.

In addition to these high-end options, Ting also offers more affordable phones from manufacturers like LG, Motorola, and Alcatel.

Here's a quick rundown of some of the devices you can find on Ting:

Ting also offers a BYOD (bring your own device) option, which means you can bring your own phone to the network.

To make sure your phone is compatible, use Ting's compatibility checker to check if your phone is compatible.

Customer Experience

You can reach Ting Mobile's customer service team over the phone or via online chat. They're available every day from 11 a.m. to 12 a.m. ET if you need to call them, and from 9 a.m. to 12 a.m. ET if you prefer to chat online.

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Ting Mobile also offers a support hotline, which is separate from their regular customer service number, specifically for help with new signups. You can call 1-855-999-7266 if you need assistance with signing up.

If you're looking for answers to your questions at any time, you can also check out Ting's knowledgebase and forums, which are available to all current customers.

Customer Experience

Transferring your phone number to Ting is a breeze, and the process is designed to be hassle-free. All you need is your account number, pin or password, and any relevant billing information.

Ting supports GSM activation and CDMA activation, making it easy to switch from your current provider. You can even bring your own phone, as long as it's compatible with Ting's network.

To check compatibility, use Ting's phone IMEI search service. This will give you a clear answer on whether your device is ready for activation. If it is, you'll need a Ting SIM card to get started.

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The cost of a new SIM card is just $9, which is a small price to pay for the freedom to switch to Ting. You can buy one directly from their digital shop.

One thing to note is that the transfer process can take up to 24 hours, but it's usually done on the same day. So, you won't be left waiting long to start enjoying your new service.

Here's a quick rundown of the steps to transfer your number:

  1. Buy a Ting SIM card for $9
  2. Provide Ting with your next bill or account information
  3. Activate the new SIM card and select the "Bring a number you already have" option

Customer Service

Ting Mobile offers a range of customer service options, including phone support and online chat.

You can reach Ting Mobile over the phone by calling 1-855-846-4389 for support, or 1-855-999-7266 for help with new signups specifically.

Live representatives are available over the phone every day from 11 a.m. to 12 a.m. ET, and via online chat every day from 9 a.m. to 12 a.m.

Ting also provides a knowledgebase and forums for users to get answers to their questions at any time.

As a new customer, you won't have any activation fees, but you will need to pay $1 for a SIM card.

The cost of your monthly plan will be due on your first bill, so be sure to have that information ready.

Referral Program

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Ting Mobile rewards customers for referring friends with a referral program that offers a $50 credit for the first referral and a $25 credit for subsequent referrals.

You'll earn a $50 credit to your account when your first customer signs up with your personalized referral link.

Your referral will earn a $25 credit to their account as well.

All subsequent referrals who sign up using your personalized referral link will receive a $25 billing credit for both you and the referral.

Customers are limited to three referral bonuses per year.

Who Should Use?

If you're looking to save money on your phone bill, Ting Mobile might be a good choice. However, be aware that other discount carriers may offer cheaper options for higher data plans.

Ting Mobile is a solid option for those who don't need to make a lot of international calls.

Alternatives and Options

If you're looking for alternatives to Ting Mobile, you have several options to consider. Tello, an MVNO that uses the T-Mobile network, offers a range of plans that can be mixed and matched to suit your needs.

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You can choose from plans like $5 per month for no data and 100 talk minutes, or $8 per month for 2GB of data and 300 talk minutes. Other options include $13 per month for 5GB of data and 500 talk minutes, or $15 per month for 10GB of data and no talk minutes.

Tello's plans come with free text and no data overage charges. If you use up your allotted data, your phone will function at 2G speed.

Another option is Visible, which offers unlimited talk, text, and data with 5G/4G LTE speeds for $25 per month. You can also opt for the Visible+ plan, which includes calling to 30+ countries and unlimited text to 200+ countries.

Visible+ also offers one complimentary Global Pass day per month, during which you can enjoy unlimited talk and text in over 140 countries while abroad.

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Is It Worth It?

Ting Mobile offers 4G LTE capabilities, making it a reliable choice for mobile users.

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If you're someone who uses less data, texting, and calling, Ting Mobile is a great option because you only pay for what you use.

Ting Mobile allows users to customize their data, texting, and calling amounts, giving you control over your expenses.

You'll pay less if you use less, it's that simple.

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Limitations and Extras

If you're worried about going over your data limit, don't be - Ting Mobile has got you covered. You'll just pay for the next tier up if you use more data than you meant to.

You can set up usage alerts to keep an eye on your data usage. Text reminders will let you know when you're coming close to your present usage limit.

You can also set up hard caps to cut you off when you reach your present usage limit. This way, you won't accidentally go over.

Here are the two types of usage alerts you can set up:

  • Text reminders: let you know when you're coming close to your present usage limit.
  • Hard caps: cut you off when you reach your present usage limit.

If you do go over, it's not the end of the world - you'll just pay an extra $4 for the next tier up.

Carole Veum

Junior Writer

Carole Veum is a seasoned writer with a keen eye for detail and a passion for financial journalism. Her work has appeared in several notable publications, covering a range of topics including banking and mergers and acquisitions. Veum's articles on the Banks of Kenya provide a comprehensive understanding of the local financial landscape, while her pieces on 2013 Mergers and Acquisitions offer insightful analysis of significant corporate transactions.

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