
Société des Eaux de Marseille is a French water utility company that has been providing water services to the city of Marseille since 1851. It was founded by a group of local entrepreneurs who saw the need for a reliable water supply in the growing city.
The company is headquartered in Marseille, France and has a long history of serving the local community. Its mission is to provide high-quality drinking water to its customers while also protecting the environment.
Société des Eaux de Marseille has a large network of water treatment plants and distribution systems that serve over 1 million customers in the Marseille area. Its water treatment process involves several steps, including coagulation, sedimentation, and filtration.
The company's financial performance is also noteworthy, with annual revenues of over €100 million and a net income of around €20 million.
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Company Information
Société des Eaux de Marseille is a French water utility company that has been providing drinking water to the city of Marseille since 1869.
The company is responsible for collecting and treating wastewater, and it operates a network of pipes and treatment plants to ensure the water supply meets quality standards.
Société des Eaux de Marseille has a strong commitment to sustainability and has implemented various initiatives to reduce its environmental impact, such as using renewable energy sources and reducing water losses.
The company's headquarters is located in Marseille, France, and it employs a team of experts who work together to provide high-quality drinking water to the city's residents.
Société des Eaux de Marseille has a long history of innovation and has developed cutting-edge technologies to improve its water treatment processes and reduce its environmental footprint.
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Financial Information
Société des Eaux de Marseille's financial information is publicly available, and it's essential to understand the company's financial health. The company's solvability is rated on 09/10/2025, with a notation of financial risk and a risk of default.
The company's finances are managed to ensure stability and growth. The total debt of Société des Eaux de Marseille is €94480000, with a debt-to-equity ratio of 0.008549.
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The company's financial ratios are also publicly available, showing a trésorerie of €162800 and an endettement of €114340000. The company's profitability is measured by its profit margin, which is 0.25, and its return on equity (ROE) is 18.45%.
The company's financial performance is also reflected in its comptes annuels, which show a total revenue of €75,312,670 in 2021. The company's net income is €11,668,349, and its return on assets (ROA) is 16.43%.
Here are the company's financial key performance indicators (KPIs) for 2024:
The company's financial performance is also reflected in its performance de l'entreprise, which shows a chiffre d'affaires of €62,410,000 and a résultat net of €1,534,600.
Water Services
Société des Eaux de Marseille provides water services to over 1.8 million customers in Marseille and surrounding areas.
The company operates 4 water treatment plants, which produce 1.3 million cubic meters of drinking water per day.
Société des Eaux de Marseille collects and treats 1.2 million cubic meters of wastewater every day.
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The company's water distribution network spans over 4,000 kilometers, serving homes, businesses, and institutions.
Société des Eaux de Marseille invests heavily in water infrastructure, with a budget of €100 million allocated for water and wastewater projects in 2022.
The company's water services include meter reading, billing, and customer support, with a dedicated team handling over 100,000 customer queries annually.
Payment and Billing
You can pay your water bill in several ways with Eaux de Marseille. You can pay by phone by calling 0 969 39 40 50, a toll-free number available 24/7.
The average price of water in Marseille is 3.83 € TTC per cubic meter as of January 1, 2023. Your bill will be composed of several parts, including the distribution of potable water, which has a fixed part of around 12 € TTC per year, and a variable part depending on your water consumption.
Your bill will also include the collection and treatment of wastewater, which is a variable part that changes based on your water consumption. Additionally, you'll pay taxes and redevances, which include a 5.5% TVA and fees paid to water agencies for preserving the water resource and fighting pollution.
If you're having trouble paying your bill or have questions about your billing, you can contact Eaux de Marseille's customer service team for assistance.
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Regler en Ligne
You can pay your Eaux de Marseille bill online, and it's a great option if you want to avoid late fees and make payments at your own convenience.
The online payment process is secure and free, and you can access it through the Eaux de Marseille website.
To pay your bill online, you'll need to log in to your account, go to the "Factures" section, and select the bill you want to pay.
You can also set up automatic payments, which will deduct the payment from your bank account before the due date.
This way, you'll never miss a payment, and you'll avoid any late fees.
If you prefer to pay your bill online but don't have a communicant meter, you can still do so by providing a meter reading, your new address, and your bank details.
The meter will then be closed by an operator from Eaux de Marseille.
If you have a non-communicant and inaccessible meter, you'll need to call Eaux de Marseille to arrange a visit to close the meter.
The phone number to call is 09 69 39 40 50.
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Water Bill Calculation Method
The water bill calculation method in Marseille is a bit complex, but don't worry, I've got the breakdown for you.
The average price of water in Marseille is 3.83 € TTC per cubic meter (m3) as of January 2023. This price can vary depending on the commune you live in.
Your water bill is composed of three main parts: distribution of water, collection and treatment of wastewater, and taxes and redevances.
The distribution of water includes a fixed part, which is your annual subscription, costing around 12 € TTC, and a variable part that depends on the amount of water you consume.
The collection and treatment of wastewater also has a variable part that changes based on your water consumption.
Taxes and redevances include a 5.5% value-added tax (VAT) and fees paid to water agencies for preserving water resources and fighting pollution.
Here's a summary of the water bill composition:
Où trouver mon numéro de contrat ?

Your contract number is usually indicated on your contract and water bills. Specifically, it's located on the front of your water bill, below the water supplier's contact information, with the label "Your contract number".
You can also find it on the contract itself. It's a good idea to keep this information handy for future reference.
The contract number is a crucial piece of information for managing your water account.
Administration
The administration of Société des Eaux de Marseille is led by a President of the Board of Directors, who is currently Estelle Brachlianoff. This position oversees the entire organization.
The company has a diverse group of administrators, including Carine Kraus, Antoine Frerot, Patricia Ricard-Giron, and Loïc Fauchon. These individuals play a crucial role in shaping the company's policies and decisions.
The Board of Directors also includes representatives from Veolia Eau, a leading water management company. This partnership brings valuable expertise and resources to the table.
The company's capital has undergone changes, increasing from 7,133,520 euros to 7,153,072 euros. This growth is likely a result of strategic investments and partnerships.
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History

Administration has a rich history that dates back to ancient civilizations. The earliest known forms of administration were found in ancient Mesopotamia, where city-states like Babylon and Ur had complex systems of governance.
The Code of Hammurabi, created around 1754 BCE, is one of the earliest known examples of a written code of laws that governed administration in ancient Mesopotamia. This code established a system of justice and punishment that was used to maintain order in the city-state.
Administration continued to evolve throughout history, with the rise of empires like the Roman Empire and the British Empire, which developed complex systems of governance and bureaucracy. The Roman Empire, for example, had a system of administration that was based on a hierarchical structure of officials and magistrates.
The British Empire, on the other hand, developed a system of administration that was based on a network of colonial governors and administrators who were responsible for governing territories and colonies.
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Les Collectivités Délégataires
Société des Eaux de Marseille Métropole (SEMM) est délégataire de certaines collectivités. Ces collectivités ont confié à SEMM la gestion de leurs services d'eau potable et d'assainissement.
Voici les collectivités dont SEMM est délégataire :
Il n'est pas possible de choisir son fournisseur d'eau potable.
Démarche De Raccordement
To request a water raccordement, you need to contact the Société des Eaux de Marseille Métropole (SEMM) for the 30 specified communes.
The SEMM can be reached by calling 09 69 39 40 50 to get all the necessary information.
Before starting the raccordement process, the SEMM must obtain all the required permits for intervention on public roads.
You should address your request to the SEMM if you live in one of the 30 communes listed.
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Contacts Utiles
If you need to get in touch with Société des Eaux de Marseille, you can call their customer service number at 0810 00 66 00.
Their customer service is available Monday to Friday from 8am to 6pm.
You can also write to them at their address: 4, rue d'Aubagne, 13001 Marseille.
Their email address is [[email protected]](mailto:[email protected]).
For any urgent matters, you can contact their emergency number at 15.
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Contact and Procedures
If you need to get in touch with Société des Eaux de Marseille Métropole (SEMM), they're the ones to contact for any questions about water treatment and sanitation.
SEMM is your go-to for all water-related queries.
As a distributor of water, SEMM is the main point of contact for any questions or concerns you may have about water treatment and sanitation.
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Legal and Official
To connect to the water supply, you need to address the Société des Eaux de Marseille Métropole (SEMM) if you live in one of the 30 specified communes.
To request a water connection, call 09 69 39 40 50 for all the necessary information.
Before starting the installation, the SEMM must obtain all the required permits for working on public roads.
Modification de Capital
The company's capital has undergone a significant change, increasing from 7,133,520.00 € to 7,153,072.00 €.
This change in capital is a notable modification in the company's administration.
The company's capital increased by 19,552.00 €.
As of the last update, the company's capital is 7,153,072.00 €.
The company's capital has been adjusted to reflect the new amount.
The company's capital increase is a significant development in its financial structure.
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Updated Statutes
The company's statutes have been updated, reflecting changes in its administration and capital structure.
The President of the Board of Directors is Estelle Brachlianoff.
The company's capital is now 7,133,520.00 €.
The company's capital has increased to 7,153,072.00 €.
The Board of Directors includes Estelle Brachlianoff, Carine Kraus, Antoine Frerot, Patricia Ricard-Giron, Loïc Fauchon, and Pierre Jean-Louis Ribaute, among others.
The company's management team includes Sandrine Motte as Director General and Marie Borni as Director General Delegate.
The company has retained Ernst & Young Audit as its statutory auditor.
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Annonces Légales Gratuites
In France, annonces légales gratuites are a requirement for certain businesses and organizations.
You can find annonces légales gratuites in local newspapers, online, and even on public noticeboards.
They are a way to inform the public of important announcements, such as business changes or regulatory updates.
Announcements must be clear, concise, and easily accessible to the public.
Some examples include notifications of company mergers or acquisitions, changes in management, or updates to business licenses.
These announcements are usually published in French and must follow specific formatting guidelines.
They are often published in local newspapers and online platforms to reach a wider audience.
Announcements must be made in a timely manner, usually within a specified timeframe after the event.
Failure to comply with annonces légales gratuites regulations can result in fines and penalties.
Businesses must keep records of their annonces légales gratuites for a certain period of time.
This is usually done to ensure transparency and accountability.
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Cartographie
Cartographie was a crucial aspect of Société des Eaux de Marseille's operations, with the company creating detailed maps of Marseille's water distribution systems.
The maps, which date back to the late 19th century, show the extensive network of pipes and aqueducts that brought water from the Durance River to the city's residents.
These maps were used to plan and manage the distribution of water, ensuring that every household had access to clean drinking water.
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The maps also highlight the company's commitment to innovation, with the use of new technologies such as the "carte géométrique" to create highly accurate and detailed representations of the city's water infrastructure.
Société des Eaux de Marseille's cartographic efforts were a testament to the company's dedication to providing high-quality services to the people of Marseille.
Directors and Employees
The Société des Eaux de Marseille has a total of 264 people on its staff.
This number is based on the company's 2023 year-end report, which provides a snapshot of its personnel.
The company's employee count is a key indicator of its size and scope of operations, and it suggests a significant presence in the community.
Effectifs
The company Societe Eau de Marseille Métropole has a significant workforce, but let's dive into the numbers. They have 264 employees, as reported in their Effectifs Societe Des Eaux De Marseille - SEM section.
You can contact the company's customer service department, which is available from 8am to 5:30pm, Monday to Friday. The department has multiple contact points, including a phone number, online contact form, and postal address.
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If you need to visit the customer service department in person, you can do so at one of their three locations: Marseille, La Ciotat, or Marignane. The opening hours vary by location, but they are all open from 8am to 5:30pm, Monday to Friday.
Here's a list of the contact points:
- Phone number: 0 969 39 40 50
- Online contact form: Espace client Eau de Marseille Métropole
- Postal address: Société Eau de Marseille Métropole, Centre Service Clients - TSA 81345, 06709 Saint-Laurent-du-Var Cedex
- Marseille location: 50, rue de la République
- La Ciotat location: 10, avenue de la Plaine Brunette, zone Athélia II
- Marignane location: 16, allée de la Palun, Z.I. de la Palun
Dirigeants
As a leader, a director's role is multifaceted, involving both strategic and operational responsibilities.
Directors are responsible for setting the overall direction and vision of an organization, which is reflected in their role as members of the board of directors.
According to the article, directors are responsible for overseeing the company's finances, which includes reviewing financial statements and ensuring that the company is operating within its budget.
Directors often work closely with employees to achieve their goals, but they also have distinct responsibilities that set them apart from their employees.
Directors typically have a higher level of authority and decision-making power than employees, which is reflected in their ability to make key decisions about the company's direction and strategy.
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Other Establishments
Société des Eaux de Marseille has a significant presence beyond its headquarters.
The company has 28 active establishments in addition to its main office.
Société des Eaux de Marseille operates from a multitude of locations.
The list of its establishments is extensive, with 28 active locations.
The company's other establishments are numerous, with 28 locations in total.
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Frequently Asked Questions
Qui gère l'eau à Marseille ?
L'eau à Marseille est gérée par la Société Eau de Marseille Métropole (SEMM), une entreprise publique chargée de la distribution et de la gestion des eaux. La SEMM assure la qualité et la sécurité de l'eau potable pour les habitants de Marseille et de sa métropole.
Qui remplace les Eaux de Marseille ?
La Société des Eaux de Marseille (SEM) a été remplacée par Vivaïgo pour la gestion du service public d'eau potable. Vivaïgo a pris la relève le 1er janvier 2025 après une procédure de mise en concurrence.
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