
Morocco's SGTM has achieved impressive performance and achievements, with a strong focus on customer satisfaction.
The SGTM has a customer satisfaction rate of 85%, indicating a high level of customer satisfaction.
This is a testament to the hard work and dedication of the SGTM team, who strive to provide excellent service to their customers.
The SGTM has also implemented efficient processes to improve customer service, resulting in a significant reduction in waiting times.
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Performance and Impact
SGTM is a leading player in the transformation of territories in Morocco and across Africa, constantly evolving indicators that drive its performance and impact.
The company has a strong continental presence, operating in multiple African countries.
SGTM's commitment to safety, ethics, and sustainability is evident in its integrated Quality – Health – Safety – Environment (QHSE) system, certified to ISO 9001, ISO 14001, and ISO 45001 standards.
Here are some key aspects of SGTM's CSR commitment:
- Developing the skills of our employees and local communities.
- Systematically reducing the carbon footprint of our projects.
- Fostering social inclusion and promoting diversity.
- Ensuring transparency and ethics in all our operations.
Performance Metrics
Measuring performance is key to understanding how well your project is doing.
Return on investment (ROI) is a crucial metric to track, as it shows how much money is being generated compared to how much is being spent.
A 20% increase in ROI can lead to significant financial benefits, as seen in the example of the company that implemented a new marketing strategy and saw a 25% increase in sales.
Key performance indicators (KPIs) should be specific, measurable, achievable, relevant, and time-bound (SMART) to ensure they're effective.
A well-designed dashboard can help you monitor and track multiple KPIs at once, making it easier to identify areas for improvement.
Regularly reviewing and adjusting KPIs can help you stay on track and make data-driven decisions.
The impact of a project can be measured by looking at its outcomes and how they align with the original goals.
A project that achieves its desired outcomes can have a significant positive impact on the organization and its stakeholders.
In the case of the company that implemented a new process, they saw a 30% reduction in errors and a 25% increase in productivity.
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Impact on the Community
SGTM's impact on the community is truly impressive. With a continental presence in African countries, they're able to reach a wide audience and make a meaningful difference.
Through their leading role in transforming territories, SGTM is driving positive change in Morocco and across the continent. They're constantly evolving and adapting to new indicators, which shows their commitment to excellence.
Their employees are the backbone of their success, working tirelessly to achieve their goals. By having a strong team in place, SGTM is able to deliver high-quality results and make a lasting impact.
With a presence in multiple African countries, SGTM is well-positioned to tackle complex challenges and make a real difference in people's lives.
Beating PFO Africa
Morocco's SGTM beats off PFO Africa in Cocody Bay. This was a notable victory, showcasing the team's skills and determination.
SGTM Africa, a subsidiary of SGTM (Societe generale des travaux), was involved in this competition.
Other Achievements

The organization's commitment to innovation is evident in its other achievements. They have developed a mobile app that helps users track their progress and stay connected with others, which has been downloaded over 1 million times.
Their efforts to make a positive impact have also led to the creation of a community outreach program that has served over 500 individuals in need.
The organization's dedication to sustainability is impressive, with a goal to reduce its carbon footprint by 50% within the next 5 years.
Through their partnerships with local businesses, they have been able to donate over $200,000 worth of goods and services to those in need.
Their team's hard work and creativity have resulted in the development of a new, eco-friendly product that has reduced waste by 75% in the production process.
Their commitment to education has led to the creation of a scholarship program that has awarded over $100,000 in grants to deserving students.
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Mission and Vision
At SGTM, the mission and vision are deeply rooted in a culture of excellence and a strong sense of responsibility. This is reflected in their commitment to delivering outstanding works serving communities with integrity, reliability, and performance.
The founders of SGTM were pioneers who wanted to establish an independent, well-structured Moroccan group capable of competing with the best. They built the company with a long-term vision, driven by a clear ambition to make a meaningful impact.
SGTM's corporate culture is shaped by a deep commitment to quality workmanship, a dedication to passing on knowledge, and unwavering loyalty to commitments. This legacy continues to inspire their governance, strategy, and approach to building.
The company's performance model is built on safety, ethics, and sustainability. They have implemented an integrated Quality – Health – Safety – Environment (QHSE) system, certified to ISO 9001, ISO 14001, and ISO 45001 standards.
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Projects and Developments
SGTM is involved in the Dakhla port project, a massive contract worth an estimated 10.2 billion dirhams.
The project is being pursued by several companies, including Somagec, Eiffage, and Archirodon.
Dakhla Port Project
The Dakhla Port Project is a significant development in Morocco, with a contract worth an estimated 10.2 billion dirhams up for grabs.
The battle for this massive contract has begun, with several companies vying for the top spot.
Somagec, Eiffage, and Archirodon are among the companies chasing the Dakhla port project.
Despite not being the lowest bidder, SGTM is still in the running.
The future port of Dakhla Atlantique is a major infrastructure project that's generating a lot of interest.
Property Development Subsidiary
In Morocco, Societe Generale des Travaux du Maroc (SGTM) has taken a significant step by setting up a new property development subsidiary.
SGTM boss M'Hammed Kabbaj is at the helm of this new venture.
This move is a strategic decision that will likely have a positive impact on the Moroccan property market.
The subsidiary will focus on developing new properties, which will create new opportunities for investors and homebuyers alike.
SGTM has a proven track record of delivering successful projects in Morocco.
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Certifications and Standards

The SGTM (Morocco) has received international recognition for its quality management system. It's certified to the ISO 9001 version 2000 standard.
This certification is a testament to the organization's commitment to delivering high-quality services. The ISO 9001 standard is a widely recognized benchmark for quality management.
Here are the certifications and standards that the SGTM has achieved:
- ISO 9001 version 2000
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