Portugal Teleperformance: A Great Place to Work and Advance Your Career

Portugal Teleperformance is a fantastic place to work and advance your career. With a strong focus on employee satisfaction, Teleperformance Portugal has been recognized as one of the best companies to work for.

The company offers a wide range of job opportunities, from customer service and sales to IT and management. You can choose a role that fits your skills and interests.

Teleperformance Portugal has a strong commitment to employee development, with training programs and career advancement opportunities available to all employees. This means you can grow your skills and move up the career ladder.

The company's innovative approach to work has earned it recognition as a Great Place to Work in Portugal. This is a testament to its commitment to creating a positive and supportive work environment.

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Teleperformance in Portugal is one of the best workplaces in the country. With over 14,000 employees speaking over 37 languages, we offer a range of digitally integrated business services to our 89 clients in 67 markets.

We've been operating in Portugal since 1994, and our teams have consistently demonstrated camaraderie and enthusiasm, creating a friendly environment that employees appreciate. This is reflected in our high ranking in the "Best Workplaces" list.

Our passion for creating diverse, inclusive, and equal spaces has been recognized, and we're grateful for our employees' trust in us. We've been called a Great Place to Work in Portugal, and we're proud of our teams for making this happen.

As a global digital business services company, we're at the forefront of innovation in Portugal, with the TP eSports Arena being a great example of this. It's the first gaming arena launched in Teleperformance, hosting international eSports championships and events.

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Teleperformance has several offices in Portugal, located in Lisbon, Porto, Covilhã, and Setúbal.

Lisbon and Porto are the two largest cities in Portugal, and working in Teleperformance's offices there can be a great opportunity. You'll likely be employed in customer care or technical support, working with big companies like Microsoft, Wish, and Google.

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Working in Teleperformance Porto comes with the added bonus of spending your office hours in an innovative and modern building, with incredible views over the Douro valley.

If you're lucky enough to work in Teleperformance Porto, you'll likely be working in customer service, supporting companies like Zalando or Google.

Here's a list of Teleperformance offices in Portugal:

In Covilhã, you can explore the wonders of Serra da Estrela, continental Portugal’s biggest mountain, and enjoy the opportunity to practice winter sports in the area.

Working at Teleperformance is a great experience, with a work week that's 40 hours, 8 hours a day, and a lunch hour in the middle.

You'll have some strict rules to follow, mainly for data security, but apart from that, the working conditions are pretty relaxed.

One of the benefits of working at Teleperformance is the accommodation they offer to staff who need it. If you don't need a place to stay, you can opt out and get a higher salary instead.

You'll also get access to a lot of discounts, depending on the project you're working on, and you might even get a discount for famous brands like Adidas or Booking.

If you're moving from another country to work in Portugal, Teleperformance will refund you the cost of your flight up to €250.

Working at Teleperformance can be a great experience, and one of the benefits is the flexible shift schedule. You'll likely work on a flexible shift, which means you might start your job in the morning, afternoon, or evening. And if you work late shifts, you'll receive more money.

The work week is 40 hours, spread out over 8 hours a day, with a lunch hour in the middle. This is a standard schedule, but you might have some flexibility depending on the project you're working on.

You'll also have to follow some strict rules when accessing the offices to ensure data security for clients. But apart from that, the working conditions are not bad or rigid.

One of the perks of working at Teleperformance is the accommodation they offer for staff who need it. If you do need an apartment, they'll help you out, but if you don't, you'll have a higher salary. It's a win-win situation.

You'll also get access to a lot of discounts, depending on the project you're working on. For example, you might get a discount for Adidas, booking, or other famous brands. It's a great way to save some money and enjoy some perks.

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The interview process at Teleperformance is a straightforward one. If your CV matches what they're looking for, you'll be invited for a phone interview.

You'll be asked questions about yourself and the project you'll be working on, which is nothing out of the ordinary. It's just like any other work interview you've had before.

If the recruiter is satisfied with your profile, you'll be asked to confirm if you want to join the company. If you say yes, you'll move on to the next step, which involves two exams.

Here are the two exams you'll need to take:

If you pass these exams, you'll receive a final call from your recruiter with details about the job, including the place of work, start date, and salary.

Virtually anyone can apply for Teleperformance, regardless of location. The minimum requirements for most roles include excellent communication skills, proficiency in English and any other language, good typing skills, and a passion for customer experience interaction.

To give you a better idea of the types of roles available, here are some examples of positions offered by Teleperformance Portugal Lisbon: Account Managers, Customer Support Agents, Advertising Analysts, Content Moderators, and Technical Support Representatives. These roles cater to both seasoned professionals and recent graduates.

Some of the languages spoken in these roles include German, French, Dutch, Italian, Spanish, and Japanese. If you're interested in working with high-profile brands like Spotify, Microsoft, Pinterest, and Google Ads, Teleperformance Lisbon might be the place for you.

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Working in a foreign country can be a thrilling experience, but it also requires some planning ahead. Virtually, anyone can apply for Teleperformance, whether it's in Portugal or elsewhere in the world.

To work in Teleperformance, you'll need to meet the minimum requirements, which include excellent communication skills and proficiency in English and any other language. This is because interacting with customers requires strong language skills.

Passing a language proficiency test is a crucial step in the hiring process. Good typing skills are also essential, as you'll be working on a computer for most of the day. Having passion for customer experience interaction will also give you an edge in this role.

Here are the minimum requirements to work in Teleperformance:

These requirements are the same regardless of where you're applying from, so make sure you have them covered before applying.

Teleperformance Portugal Lisbon offers a wide range of jobs across various industries, including customer experience, digital marketing, and finance.

These jobs cater to both seasoned professionals and recent graduates, providing a rewarding entry point into the industry.

Some of the featured roles include Account Strategists for Google Ads, Customer Service for Microsoft Store, and Advertising Sales Representatives.

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These roles are tailored to suit different languages, including German, French, Dutch, Italian, Spanish, and Japanese.

Employees at Teleperformance Portugal Lisbon have the chance to work with high-profile brands, including Spotify, Microsoft, Pinterest, and Google Ads.

Positions like Web Product Implementation Specialist for Google Ads and Community Manager roles allow employees to develop expertise in digital marketing, online customer engagement, and content strategy.

Here are some examples of jobs in various industries:

In addition to these roles, Teleperformance Portugal Lisbon also offers jobs in tourism, healthcare, and e-commerce, providing options for professionals with diverse skills.

Teleperformance Portugal jobs prioritize career development and employee satisfaction. They offer comprehensive training programs that equip new hires with essential skills in customer service, digital sales, technical troubleshooting, and problem-solving.

Employees have access to continuous development opportunities that enable them to advance within the organization. This is a great way to build a fulfilling career in Portugal.

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The company provides relocation support, career mentoring, and ongoing skill development tailored to each role's demands. This support is especially valuable for multilingual employees.

Teleperformance Portugal's exceptional workplace culture has earned it Great Place to Work recognition for over a decade. This shows the company's dedication to creating a supportive and inclusive environment.

Competitive compensation packages, performance incentives, and a dynamic international team are just a few benefits of working with Teleperformance Portugal. Whether working remotely or on-site, employees can expect a great work-life balance.

Employees can explore various roles, including customer support, digital services, technical support, and more. With roles designed to empower employees, Teleperformance Portugal Lisbon provides access to global clients and high-profile projects.

Working at Teleperformance can be a mixed bag. You'll likely work flexible shifts, which might start in the morning, afternoon, or evening, depending on your schedule.

If you're not a fan of non-traditional working hours, you might want to consider another company. The salary isn't particularly high, so if you're looking to get rich, this might not be the job for you.

However, if you're struggling to find a job or want to work in a multicultural environment, Teleperformance could be a good fit. You'll meet a lot of different people, including new colleagues who are constantly joining the company due to its high turnover rate.

The hiring process is relatively quick and not extremely difficult, which is a plus. Additionally, you'll have the opportunity to grow quickly within the company and potentially work at other locations outside of Portugal.