With PayMe, you can easily manage your expenses and get help when you need it. PayMe is a digital wallet that allows you to send and receive money, as well as track your transactions.
PayMe's help feature is available 24/7, so you can get assistance at any time. This is especially helpful if you're traveling or have an emergency.
You can access PayMe's help feature by tapping the "Help" button on your device, which will take you to a comprehensive guide with answers to frequently asked questions.
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PayMe Help
If you're having trouble with PayMe, don't worry, I've got you covered.
You can find help in the PayMe app by tapping on the "Help" button in the bottom navigation menu.
The PayMe Help section is divided into categories, making it easier to find what you're looking for.
You can also search for specific topics or keywords in the search bar to quickly find relevant information.
The PayMe Help section includes a troubleshooting guide to help resolve common issues.
PayMe also offers a contact form to reach out to their support team for further assistance.
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Private Pension Salary Sacrifice Scheme
The private pension salary sacrifice scheme is a great way to save for retirement while reducing your tax liability. At Payme, we offer this scheme, allowing you to pay a fixed percentage of your salary into a private pension.
You can pay up to £40,000 a year into your private pension through this scheme. This means you can save a significant amount for your retirement.
As an employee of Payme, you can pay a fixed percentage into a private pension as long as it doesn't reduce your gross pay below the national minimum wage.
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Creating Links
Creating links with PayMe is a straightforward process. You can create a PayMe link in the PayMe Administration section, which is a fully PCI compliant, secure method for taking payments.
To start, you'll need to select the Gateway, Currency, and Amount for the payment. You can also add extra fields to the link, such as a Customer Name or Order Number, by clicking on Add Custom Field.
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Here are the steps to follow:
- Select the Gateway (if you have more than one payment gateway on your account)
- Select the Currency (if you have more than one currency available)
- Select the Amount (leave this blank if you want the customer to set how much they are paying)
- Add Custom Fields as needed (such as Order Number, Customer Name, etc.)
- Select the type of field from the dropdown menu (Text Input, Text Area, Select Dropdown, Reference)
- Tick on compulsory if you want to make the field a compulsory field
- Select the type of validation field from the dropdown menu (none, Alpha Only, Numeric Only, Alpha-Numeric Only, Valid Email Address)
Once you've added all the necessary fields, click Save and a link will be generated at the bottom of the page. This link can be copied and shared with customers through email.
The PayMe landing page will display the transaction details, including the customer's email address if you've selected the email as a compulsory field. The customer will also receive a transaction receipt via email.
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Managing Expenses
Managing expenses is a crucial part of using payme help wisely. You can categorize your expenses to better understand where your money is going.
By tracking your income and expenses, you can identify areas where you can cut back and allocate that money towards saving or paying off debt. For example, if you notice you're spending a lot on dining out, you could consider cooking at home more often.
It's also a good idea to prioritize your expenses, focusing on essential costs like rent and utilities over discretionary spending like entertainment.
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Ordering List Tab
The Ordering List Tab is a powerful tool for managing your expenses. It allows you to search for orders by date range, reference, or gateway.
You can also filter orders by whether they've been paid, unpaid, or were a one-off payment. This helps you quickly identify which orders need attention.
To edit an order's payment link, simply navigate to the Order List tab and find the order you want to edit. From there, you can enable, disable, or view the payment link.
Here are some actions you can take on an order once you've found it:
- Edit the payment link
- Enable the payment link
- Disable the payment link
- View the payment link
- View transaction details for that order
Recalling Pending Expense Report
You can't recall a report from the processor queue if it's been sent for payment.
I've seen this issue before, and the solution depends on how your site is configured and how reports are reaching your ERP system.
If you're paying employees and their credit cards using Concur ExpensePay, you can't pull the report back, but you can prevent it from being paid by using the payment manager within Admin>Company>Tools.
You'll need to ensure the report doesn't get added to any of your upcoming payment batches.
If you're using SAP with the ICS connector, the report may have already posted to your system, and you'll need to enter a manual GL entry to reverse it and prevent it from showing up on a payment run.
For cash items, a subsequent report with a negative amount can be entered to cancel out the first.
Frequently Asked Questions
Can I transfer money from PayMe to my bank account?
Yes, you can transfer money from PayMe to your bank account instantly with no transfer fees. Simply set up an automatic transfer or access your funds at any time.
How do I recall a PayMe payment?
Unfortunately, you can't recall a PayMe payment once it's been processed. You'll need to contact the recipient to arrange a refund, as their consent is required.
How to verify a PayMe account?
To verify a PayMe account, you'll need to upload an ID photo and a bank account certificate or canceled cheque that matches your registration information. This will help complete your account registration and ensure secure access to your PayMe account.
How do I change my phone number on PayMe?
Update your phone number by logging into the PayMe app and navigating to your Settings page. If you've lost access to your old number, contact our Customer Service team for assistance
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