
The TV series Outsourced is a comedy that premiered in 2010 and was set in Mumbai, India. The show revolves around a midwestern American company that decides to outsource their customer service operations to India.
The main character, Todd, is a young American manager who is sent to India to oversee the new operation. He struggles to adapt to the cultural differences and learns to navigate the complexities of working in a foreign country.
Todd's experiences in India are often humorous and eye-opening, as he encounters a cast of quirky and lovable characters, including his Indian colleagues and the eccentric hotel owner, Raj.
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Cast and Characters
The cast of Outsourced is quite diverse and interesting. The show features a range of characters, each with their own unique personalities.
Guru Singh plays Ajeet, a tall and silent Sikh who often shows his disapproval of Todd's cultural blunders. His character becomes more prominent in the season finale, where he also becomes Madhuri's love interest.
Recurring characters include Pinky, played by Thushari Jayasekera, who is a fun and hardworking call center worker. She's always up for an adventure and is ready to defend her fellow coworkers.
The A-Team, a group of well-dressed executive employees, is also part of the cast. They're known for being rude, snobby, and taunting.
Jerry Stern, played by Matt Walsh, is Todd's supervisor in the U.S. He's all about business and often reminds Todd of tough decisions he needs to make.
Santosh, the maid at Todd's apartment, is another character who appears throughout the series.
Vimi, played by Sarayu Rao and Noureen DeWulf in different episodes, is Rajiv's fiancée and eventual wife.
Here are some of the main characters and their roles:
- Ajeet (Guru Singh) - a Sikh who often shows disapproval of Todd's cultural mistakes
- Pinky (Thushari Jayasekera) - a fun and hardworking call center worker
- The A-Team (Manish Dayal) - a group of rude and snobby executive employees
- Jerry Stern (Matt Walsh) - Todd's supervisor in the U.S.
- Vimi (Sarayu Rao and Noureen DeWulf) - Rajiv's fiancée and eventual wife
- Shivam Tibrewala - a call center playboy
Broadcast and Reception
Outsourced was broadcast on Global in Canada and on FOUR in New Zealand, showing at the same time as the American broadcast.
The show also aired on Universal in Singapore, Indonesia, Thailand, and Hong Kong, and on TV3 and TV6 in Sweden. In Brazil, it premiered on November 5, 2011, on Rede Record with the title Aprontando na Índia.
Reception of the show was mixed, with a 46 out of 100 on review aggregator Metacritic and a 21% rating on Rotten Tomatoes based on 14 reviews.
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International Broadcast
Outsourced was picked up in Canada for broadcast on Global at the same time as the American broadcast.
The show has also been broadcast in several other countries, including New Zealand, where it aired on FOUR.
In Singapore, Indonesia, Thailand, and Hong Kong, Outsourced was broadcast on Universal.
Rede Record in Brazil premiered the show on November 5, 2011, with the title Aprontando na Índia.
In Sweden, Outsourced was broadcast on both TV3 and TV6.
Comedy Central Poland also aired the show, under the title Dostawa na telefon.
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Reception
The show Outsourced received mixed reviews from critics, with a 46 out of 100 score on Metacritic and a 21% rating on Rotten Tomatoes based on 14 reviews.
Some critics praised the show's charm, with Alessandra Stanley of The New York Times stating that it's actually quite charming once it gets rolling, and a credit to the cast and the writers.
However, not all reviews were positive, with critics like Mikey O'Connell accusing the show of being racist.
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The show's culture clash premise was also criticized by Matt Rouse of TV Guide, who wrote that it drowns in a sewer of caricatures and lame jokes.
The critical consensus on Rotten Tomatoes is that the show is too mired in unfunny jokes and stereotypical characters to provide much insight into the global marketplace.
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Awards and Recognition
Outsourced, the American workplace comedy television series, received some recognition for its work. The show was nominated for a People's Choice Award in 2011 for Favorite New TV Comedy.
The show's cast, particularly Anisha Nagarajan, received a nomination for Best Performance - Comedy at the NAMIC Vision Awards in 2011. This recognition highlights the show's efforts to bring attention to Indian-American representation in television.
Here are the notable awards and nominations the show received in 2011:
Common Sense Review
The TV series Outsourced is a workplace sitcom that mines laughs from cross-cultural gaffes. It's inspired by a quirky 2006 indie film, but the TV version improves upon the original with more laughs.
The show's protagonist, a transplanted American, prefers to stay isolated rather than assimilate, importing his own supply of food to avoid eating Indian food. This quirky character trait is played by Diedrich Bader, who delivers some of the best one-liners in the series.
Parvesh Cheena shines as the socially awkward Gupta, a charming scene stealer who brings humor to the show. The series tackles real-life outsourcing in a lighthearted way, making it a great means to common ground through comedy and clever satire.
The show avoids one-dimensional cultural stereotypes, instead using satire to make a point. This approach makes it a refreshing take on a timely topic, even if it may not be to everyone's taste.
Episodes and Details
The first episode of Outsourced aired on September 23rd, 2010, and was titled "Pilot".
The show's first season had a total of 22 episodes, with the final episode airing on May 12th, 2011.
Here's a list of the first 6 episodes, showcasing the show's diverse title choices:
The show's title choices often referenced Indian culture and holidays, as seen in the episode titles.
Frequently Asked Questions
Where was outsourced filmed?
Outsourced was filmed at Radford Studios in Studio City, Los Angeles, California.
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