
Navy Federal Credit Union, one of the largest credit unions in the US, has agreed to a $95 million settlement for allegedly charging millions of members illegal overdraft fees.
The settlement is a result of a class-action lawsuit filed against Navy Federal in 2017, alleging the credit union charged overdraft fees on debit card transactions that were posted in reverse order, often resulting in multiple fees for a single transaction.
Navy Federal will pay $95 million to settle the lawsuit, with $60 million going towards refunds to affected members and $35 million towards attorney fees and costs.
The settlement affects approximately 4 million Navy Federal members who were charged overdraft fees between 2009 and 2015.
A different take: Can Family Members Be Held Responsible for Medical Bills
Settlement Details
To be eligible for the Navy Federal credit union settlement, you must have been a current or past account holder who was assessed at least one ISA Fee during the Class Period.
The Class Period spans from August 9, 2016, to March 24, 2023.
Legal Process
The legal process for a class action settlement, like the Navy Federal Credit Union settlement, involves a thorough evaluation by the court to ensure fairness and adequacy.
The Ninth Circuit maintains a strong judicial policy favoring the settlement of class actions, but a settlement cannot be finalized without court approval.
To determine whether a class action settlement is fair, the court employs a two-step process: assessing whether a class exists and evaluating the proposed settlement's fairness, adequacy, and reasonableness.
At the preliminary approval stage, the court determines whether the settlement falls within the range of possible approval, considering factors such as the product of serious negotiations, lack of obvious deficiencies, and no preferential treatment for class representatives or segments of the class.
Related reading: Social Security Fairness Act
ECF No. 51
ECF No. 51 is a significant step in the legal process, marking the preliminary approval of a class action Settlement Agreement between Plaintiffs Jenna Lloyd and Jamie Plemon and Defendant Navy Federal Credit Union.
This approval is granted by the Court, which also incorporates the definitions from the Agreement into its Order.
Legal Standard

The Ninth Circuit has a strong judicial policy favoring the settlement of class actions. This policy is rooted in the idea that class actions can be a more efficient and cost-effective way to resolve disputes.
Courts must approve class action settlements, and when the parties reach a settlement prior to class certification, the court must scrutinize the proposed compromise. This means the court will evaluate both the propriety of the certification and the fairness of the settlement.
To assess the fairness of a class action settlement, courts employ a two-step process. First, they must determine whether a class exists, recognizing that this is a critical step because it allows the court to adjust the class as needed.
The second step in evaluating a class action settlement is to determine whether the proposed settlement is fundamentally fair, adequate, and reasonable. This involves examining the settlement as a whole, rather than focusing on individual component parts.
Broaden your view: Proposed Acquisition of U.S. Steel by Nippon Steel

Courts apply a higher standard of fairness when parties reach a settlement prior to class certification. This means they will conduct a more probing inquiry than usual to ensure the settlement is fair and reasonable.
The court's task at the preliminary approval stage is to determine whether the settlement falls within the range of possible approval.
Class Certification
The Ninth Circuit has a strong judicial policy favoring the settlement of class actions, but a class action can't be settled without court approval.
Courts use a two-step process to evaluate a class action settlement. First, they determine whether a class exists, which is crucial because it allows them to adjust the class as the case unfolds.
Courts must assess whether a class exists and determine if a proposed settlement is fundamentally fair, adequate, and reasonable. This means examining the settlement as a whole, not just individual component parts.
A higher standard of fairness and a more probing inquiry are applied when parties reach a settlement prior to class certification. This is because the court lacks the opportunity to adjust the class as it would in a litigated case.
Preliminary approval of a settlement is appropriate if it appears to be the product of serious, informed, non-collusive negotiations, has no obvious deficiencies, and doesn't improperly grant preferential treatment to class representatives or segments of the class.
The initial decision to approve or reject a settlement proposal is committed to the sound discretion of the trial judge, giving them a lot of flexibility in making this decision.
Navy Federal Credit Union
Navy Federal Credit Union is the world's largest credit union, serving over 14 million members globally. It's a member-owned, not-for-profit organization that's been around for a long time.
Navy Federal Credit Union has a workforce of 24,000 employees and a global network of 360 branches. That's a lot of people and places to keep track of.
Between January 2013 and July 2015, hundreds of thousands of consumers were affected by Navy Federal's actions. This is a big deal, and it's not just a small mistake.
Navy Federal was accused of falsely threatening legal action and wage garnishment to members who were behind on their payments. This is not okay, and it's not how you treat people who are struggling.
The credit union also sent letters to members misrepresenting the credit consequences of falling behind on a loan. This was a big mistake, and it's not something that should be done.
As part of the settlement, Navy Federal will pay $23 million to accountholders who were harmed. This is a big step towards making things right.
Navy Federal will also pay a $5.5 million penalty as part of the settlement. This is a significant amount of money, and it's a reminder that actions have consequences.
Here are some of the key changes that Navy Federal will be required to make as part of the settlement:
- Stop blocking members from accessing accounts if they are delinquent on one or more loans.
- Implement proper procedures for communicating with delinquent members.
- Stop making misleading, false, or unsubstantiated threats to contact a consumer's commanding officer or to initiate legal action.
- Stop misrepresenting the credit consequences of falling behind on a Navy Federal Credit Union loan.
This is a big deal, and it's a reminder that credit unions and banks have a responsibility to treat their members with respect and fairness.
Frequently Asked Questions
How do I get my money back from Navy Federal?
To get your money back from Navy Federal, send a secure message or call to request a refund, which may be issued as a paper check.
Featured Images: pexels.com


