Multibanco ATM Guide and Features

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Multibanco ATMs are widely available in Portugal, with over 10,000 machines located throughout the country.

You can find Multibanco ATMs at banks, shopping centers, and even some small convenience stores.

To use a Multibanco ATM, you'll need a Portuguese debit or credit card.

With over 90% of the Portuguese population using Multibanco, it's a convenient way to manage your finances.

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Functionality and Features

Multibanco ATMs offer a wide range of services, making them a convenient option for many users.

Initially, these machines only provided basic functions such as cash withdrawal, checking balances, and reviewing recent transactions.

The Multibanco network has since expanded to offer 60 different services, catering to various needs.

You can use Multibanco to make service payments, shop online, and even top up your prepaid mobile phone.

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Functionality

Multibanco offers a wide range of services, far beyond the standard functionality of ATMs in other countries. Initially, users could only withdraw cash, check their balances, and view recent transactions.

Two illuminated ATMs in a dark urban setting in Rotterdam, Netherlands.
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The network has since expanded to include over 60 different services, making it a one-stop-shop for various financial and non-financial transactions. You can use Multibanco to top up your prepaid mobile phone, buy show tickets, and even purchase a Portuguese fishing permit.

One of the most convenient features of Multibanco is the ability to pay bills, including household bills like gas, telephone, and electricity. This can be done by keying in the payment details and references from the bill into specific fields on-screen.

Multibanco is a ubiquitous presence in Portugal, with over 12,000 machines operating across the country. They can be found in airports, banks, shopping malls, stations, and supermarkets, making it easy for users to access their services.

If you're planning to use a Multibanco machine, be aware that you can withdraw up to 400 Euros per day, with a maximum of 200 Euros per transaction. This can help you avoid foreign exchange fees by completing transactions in the local currency, if prompted on the screen.

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Security Features

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When it comes to security, you want to know you're protected. There is a withdrawal limit of €400 per day to prevent excessive withdrawals.

You'll also appreciate the added security of a card retention feature. The machine will retain your card after three attempts at the pin number, preventing unauthorized use.

This feature is especially useful if you're prone to forgetting your pin or accidentally entering it incorrectly.

Payment and Fees

There are over 12,000 Multibanco ATMs in Portugal, making them a ubiquitous and handy option for various banking services.

You can pay bills, such as household bills, via the Multibanco system by keying in the payment details and references into specific fields on-screen at the ATM.

To avoid foreign exchange fees, complete the transaction in the local currency (Euro) if prompted on the screen to choose between home currency or local currency.

You can withdraw up to 400 Euros per day from a Multibanco with a maximum of 200 Euros per transaction.

A different take: Multibanco Atm

Payment Options

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You can pay your household bills, such as gas, telephone, and electricity, through Multibanco ATMs by keying in the payment details and references on-screen.

There are estimated to be over 12,000 Multibanco ATMs in Portugal, making them a convenient option for many people. They can be found in airports, banks, shopping malls, stations, and supermarkets.

To pay bills, select MB – Pagamento por Multibanco, then key in the entidade, the 5-digit Reference Number, and the 9-digit bill and customer reference number.

You can withdraw up to €400 per day from a Multibanco ATM with a maximum of €200 per transaction.

To avoid foreign exchange fees, complete the transaction in the local currency (Euro) if prompted on the screen to choose between home currency or local currency.

Here's a quick rundown of the steps to pay bills at a Multibanco ATM:

  • Select MB – Pagamento por Multibanco
  • Key in the entidade, the 5-digit Reference Number, and the 9-digit bill and customer reference number
  • Key in the amount in Euros and press "Confirmar"

The Multibanco machine will automatically issue a receipt which is proof of payment and contains the time, date, company reference details, and amount paid.

Portuguese ATM Fees

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In Portugal, using an ATM can come with some fees, especially if you're not careful. The average ATM fee in Portugal is around 3-4 euros per transaction.

ATM fees can be charged by both your home bank and the bank that owns the ATM you're using. Some banks in Portugal may charge a higher fee for non-cash withdrawals.

If you're using a debit card, you may be able to avoid ATM fees altogether by choosing an account that offers fee-free ATM withdrawals.

For your interest: Banco De Portugal

ATM Locations and Availability

You can find Multibanco ATMs in Portugal at most bank branches, airports, train stations, and central areas. There are over 11,000 ATMs in the Multibanco network.

To locate an ATM, you can use the Multibanco ATM locator or the ATM locator of international banks with a presence in Portugal.

You can find Multibanco ATMs at Millennium BCP, Eurobic, CGD Group branches, and Novo Banco. International banks with a presence in Portugal include BBVA, Banco Santander, Deutsche Bank, and Crédito Agrícola.

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Multibanco withdrawals are free for withdrawals from in-country bank accounts, thanks to Portuguese law. However, if you're withdrawing from a foreign account, you can expect a small withdrawal fee.

Here is a list of international banks with a presence in Portugal and their ATM locators:

  • BBVA ATM locator
  • Banco Santander global ATM locator
  • Deutsche Bank branch locations (click on your region on the map)
  • Crédito Agrícola ATM locator

Using the Multibanco ATM

Using the Multibanco ATM is a straightforward process. You'll need to select the "MB – Pagamento por Multibanco" option from the menu. This will guide you through the payment process.

To make a payment, you'll need to key in the 5-digit Reference Number of the company, the 9-digit bill and customer reference number, and the amount in Euros. The MB machine will then automatically issue a receipt with the payment details.

The receipt is an important document that serves as proof of payment. It contains the time, date, company reference details, and amount paid, so be sure to keep it with your bill.

Worth a look: Depositary Receipt

Credit: youtube.com, HOW TO DEPOSIT MONEY IN ATM PORTUGAL 🇵🇹 / MULTIBANKO / ACTIVO / NOVO

To make a payment, follow these steps:

  • Select MB – Pagamento por Multibanco
  • Key in the entidade, the company 5-digit Reference Number
  • Then type the referência, the 9-digit bill and customer reference number
  • The montante, amount in Euros, key in the figures and press "Confirmar"

By following these steps, you'll be able to successfully make a payment using the Multibanco ATM.

Glossary and Information

If you're using a Multibanco ATM, you'll want to know some key terms to navigate the system.

Withdrawals are referred to as "Levantamento" in Portuguese.

To check your account balance, simply select "Consultas de Saldo" from the menu.

Transaction history can be viewed by choosing "Movimentos".

If you need to transfer money between accounts, you can do so by selecting either "Transferências de Segunda Conta a Primeira Conta" or "Transferências de Primeira Conta a Segunda Conta".

Inter-bank transfers are also an option, labeled as "Transferência Interbancária".

For certain transactions, such as paying bills or taxes, you may see options like "Pagamentos ao Sector Estado" or "Pagamentos ao Sector Publico".

You can also use the ATM to pay for goods and services, or make payments to social security, under "Pagamentos a Segurança Social" or "Pagamentos de Serviços e Compras".

A receipt, or "recibo", will be printed for your records after each transaction.

If the ATM is out of order, a message will appear stating "Em Actualização. Dirigir-se ao Multibanco mais Próximo", and you should visit another ATM.

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Bertha Hoeger

Junior Writer

Bertha Hoeger is a versatile writer with a keen interest in financial institutions and community development. Her work primarily focuses on banking and microfinance sectors, providing insightful analyses of various Indian financial entities and organizations. She has covered a range of topics, from banks based in Maharashtra and those established in 2019 to private sector banks and microfinance companies.

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