
A pre authorized payment is essentially a payment that has been agreed upon in advance by both the payer and the payee. This type of payment is often used for recurring transactions, such as subscription services or utility bills.
In the context of payment processing, a pre authorized payment is considered a payment that has been authorized by the payer in advance, allowing the payee to deduct the payment from the payer's account at a later time.
Pre authorized payments are typically used for regular transactions, such as monthly subscription fees or rent payments.
What are Auths?
Pre-authorizations are essentially a holding charge on a customer's credit card, which temporarily reserves a certain amount of funds for the merchant. This hold can last anywhere from five to seven days, depending on the industry and merchant category code (MCC).
In the travel industry, pre-authorizations are common for car hire companies, hotels, and vacation rental property operators. They ensure that customers can't rack up a bill they later don't pay for. For example, a hotel might request a pre-auth to cover any extra charges for room service or spa services.
Customers might also find their card pre-authorized before filling up at a self-service gas station, to ensure they can't leave with more than they're able to pay for.
What Is
A pre-auth, or pre-authorization, is essentially a holding charge on a customer's credit card. It's like setting aside a certain amount of funds, so the merchant can ensure they have the necessary funds available.
The pre-auth process involves checking with the issuing bank to see if there are sufficient funds available on the customer's card. This temporary hold is usually in place for a few days, but it can last up to seven days in some cases.
Pre-auths are commonly used in the travel sector, particularly by car rental companies and hotels. They want to ensure that customers have the necessary funds available to cover any damages or unexpected expenses.
Here are some common use cases for pre-auths:
- Car hire companies use pre-auths as a security deposit to cover damages or fines.
- Hotels request pre-auths to ensure guests can pay for any additional expenses, such as room service or spa services.
- Vacation rental property operators use pre-auths as a security deposit to cover any damages or losses during the stay.
- Self-service gas stations may pre-authorize a customer's card to ensure they have sufficient funds to pay for their fuel.
By understanding what a pre-auth is and how it works, you can better navigate the world of electronic payment processing and avoid any potential issues.
Card Not Present
Card Not Present transactions are a common occurrence in today's digital age. They're used for online shopping, booking a hotel on a website, or placing an order by phone.
The customer enters their card details remotely, which can be a bit tricky to secure, but merchants have systems in place to protect sensitive information.
Here's how it works: The payment request moves through the system, and the merchant holds the money even though the customer isn’t physically there. This is a key aspect of Card Not Present transactions.
How Auths Work
A pre-authorized payment is essentially a hold on a customer's credit card balance, reserving a specified amount for a set period. This process is also known as a "reserve" because you're temporarily holding funds from the customer's available balance.
The pre-authorization process involves a merchant initiating a hold, reducing the customer's available credit limit without charging the card. This amount remains "on hold" for a set period, during which the customer cannot use it for anything else.
Here are the typical steps involved in a pre-authorization process:
- Initiating the Pre-Auth: The merchant initiates a pre-authorization hold, reserving a specified amount of the customer's credit card balance.
- Holding Funds: This amount remains “on hold” for a set period, reducing the customer’s available credit limit but not charging the card.
- Finalizing the Charge: Once the service is complete, the merchant captures the actual transaction amount, deducting only the final total from the reserved funds.
- Releasing Unused Funds: If the entire reserved amount isn’t needed, the remainder is released, returning to the customer’s available credit.
The duration of a pre-authorization hold can vary, but it's typically 5 days, and some industries, like rental categories, are eligible for a longer hold period of up to 7 days.
What Happens in a Step-by-Step Process
A pre-auth process is initiated when a merchant places an estimated authorization, which is a genuine estimate of the total cost of the transaction, excluding incidental charges like tips or buffers for damage.
The merchant's system sends a request to their payment processor, which handles the technical routing of the transaction. The processor then forwards the details to the acquirer, a financial institution responsible for clearing and settling the payment.
A temporary hold is placed on the estimated amount, and the money is not taken yet, but the customer can't use it for anything else. This hold can last for five days, but some MCCs are eligible for a longer hold period, up to seven days for rental categories.
Here are the steps involved in a pre-auth process:
- Initiating the Pre-Auth: The merchant initiates a pre-authorization hold, reserving a specified amount of the customer's credit card balance.
- Holding Funds: This amount remains "on hold" for a set period, reducing the customer's available credit limit but not charging the card.
- Finalizing the Charge: Once the service is complete, the merchant captures the actual transaction amount, deducting only the final total from the reserved funds.
- Releasing Unused Funds: If the entire reserved amount isn't needed, the remainder is released, returning to the customer's available credit.
The final amount is determined after the service is delivered, and there are three possibilities: the merchant can capture the final amount, send an incremental authorization for more, or send a partial reversal to reduce the hold.
Card Present (POS)
Card Present (POS) transactions are a common way to process payments, and they work a bit differently than other types of auths.
The merchant initiates the process by tapping, swiping, or inserting the customer's card into a payment terminal.
A pre-authorization request is sent to the customer's bank, which holds the estimated amount until the final amount is determined.
This method is especially helpful in situations where the final amount isn't known upfront, such as when adding tips at a restaurant or refueling a rental car.
Here's a step-by-step breakdown of what happens during a POS pre-auth:
- The merchant taps, swipes, or inserts the customer's card
- They send a pre-authorization request to the customer's bank
- The bank holds the estimated amount
- Later, the merchant captures the final amount (or adjusts it if necessary)
Benefits and Uses
Pre-authorized payments offer numerous benefits to both merchants and customers. By providing a secure and transparent payment process, pre-auths can reduce the risk of loss or damage for merchants.
Pre-auths can curb payment processing fees, which is particularly useful in situations where you might wish to automatically process payments before determining whether you can actually fulfill the order. This approach makes funds more accessible to customers, providing them with instant access to their previously earmarked money.
For merchants, pre-auths act as a safeguard by verifying a customer's payment capability before services are delivered. This ensures that merchants don't risk a declined transaction or loss.
Pre-auths are essential in industries where the final charge may not be known upfront or where services are rendered over time. Common sectors that rely on pre-auths include hospitality, car rentals, fuel stations, and e-commerce.
Businesses can benefit from pre-auths by securing payment commitments, reducing risk, and providing a smoother experience for both merchants and customers. Pre-auths can also help reduce chargebacks, which protects businesses from chargeback fees and reputational damage.
For customers, pre-auths offer several benefits, including peace of mind and transparency. By showing pending charges in the cardholder's account, pre-auths provide customers with a clear understanding of their financial obligations.
Here are some common uses of pre-authorized debits:
- Mortgage payments
- Utility payments
- RRSP contributions
- Insurance premium payments
- Credit card payments
By using pre-auths, merchants can ensure that they have a secure and reliable payment process in place, which can help build trust with their customers and improve their overall experience.
Types and Processes
A pre-authorized payment is typically initiated by a merchant, who estimates the total cost of a transaction.
The merchant must provide a genuine estimate, excluding incidental charges like tips or buffers for damage, as per Visa rules.
The process involves a series of steps, starting with the merchant placing an estimated authorization, which is a pre-auth hold on the customer's account.
Here are the possible outcomes after the service is delivered:
- If the final amount is lower than the estimated amount, the merchant refunds the excess amount to the customer.
- If the final amount is higher than the estimated amount, the merchant may charge the customer for the difference.
- However, if the merchant doesn't follow the rules, they may face consequences.
Types and Processes
Pre-authorized debits are a type of payment that allows a biller to withdraw money from your bank account when a payment is due. This can be useful for regular payments such as mortgage payments, utility payments, and RRSP contributions.
Pre-auths, on the other hand, are a payment process that allows merchants to place a temporary hold on a customer's credit or debit card, ensuring sufficient funds are available for the transaction. This reduces the risk of declined payments and associated fees.

Automatic payments don't give the biller permission to withdraw money, instead, you arrange a payment or series of recurring payments from your account to the biller. You can set up, modify, or cancel it independently through online banking.
Pre-auths work by adjusting the settings in a payment gateway, allowing merchants to pre-authorize customer payments. This can be done by setting a reserve on the customer's credit limit, holding the funds temporarily until the transaction is complete.
The key difference between pre-authorized debits and automatic payments is that pre-authorized debits give the biller permission to withdraw money, while automatic payments don't. Here's a summary of the two:
Failed Capture
A failed capture occurs when a merchant doesn't capture the funds before the pre-auth expires, resulting in an invalid authorization.
This can happen if the merchant doesn't monitor pre-auth expiration windows by transaction type, or if they don't set up automated alerts or reminders to capture in time.

The merchant must then re-authorize the full amount, which can lead to a risk of declined payment or lost sale.
To avoid this, it's essential to capture funds promptly once the final amount is confirmed.
Here are some key things to keep in mind:
- Pre-auths expire after 5, 10, or 30 days, depending on card issuer rules.
- Automated alerts or reminders can help ensure timely capture.
- Re-authorizing the full amount is necessary after an expired pre-auth.
Set Up Debit Agreement
To set up a debit agreement, you'll need to provide your banking information and give the biller permission to withdraw funds from your account. This is usually done in writing, electronically, or over the phone.
You may be asked to provide a blank cheque to confirm your account details. Be sure to write "VOID" in ink across the front of the cheque to protect yourself against fraud.
The biller must send you a written confirmation at least 3 days before the first withdrawal, which should include the details of the agreement. This ensures you're aware of the terms and can ask questions if needed.
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Your pre-authorized debit agreement should include the amount of the debit, which can be fixed or variable. If the amount is variable, the biller must give you written notice at least 10 days before the withdrawal.
The frequency of the debit is also important, and it can be fixed or variable. If the frequency is variable, the biller must get your approval for each debit.
Here's a summary of the key points to consider when setting up a debit agreement:
Types and Processes
Pre-authorizations can be a bit tricky, but understanding the process can help you navigate them smoothly. Typically, a pre-auth will be set to expire after five days if no further action is taken by the merchant.
There are several types of pre-authorizations, including those for mortgage payments, utility payments, RRSP contributions, insurance premium payments, and credit card payments. These types of pre-authorizations can be useful for making regular payments from your bank account.

Merchants need to choose a reliable payment gateway that offers flexible pre-authorization options and integrates seamlessly with their transaction process. This ensures a smooth and efficient pre-auth experience for both the merchant and the customer.
Pre-authorizations can be monitored regularly to ensure funds aren't released prematurely and that the final charge matches the reserved amount. Proper monitoring also allows merchants to reauthorize if needed.
Here are some common pre-auth scenarios and their corresponding impact:
Merchants should keep on top of the period of time since the initial pre-auth was made to avoid allowing the reserved funds to be released automatically before the transaction is complete. This is especially important for merchants who frequently process longer transactions.
Incremental and Partial Key Differences
Incremental and partial authorizations are two distinct concepts that are often confused with pre-authorizations. A pre-authorization is a temporary hold on funds to confirm availability before finalizing the charge.
Pre-authorizations are different from incremental and partial authorizations, which are used to increase or reduce the initial hold amount. For example, if a hotel stay is initially estimated to cost $100, but the customer ends up staying for an extra night, an incremental authorization may be required to increase the hold amount.
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Partial authorizations are used in cases of insufficient funds, allowing a smaller charge to be processed. This makes it possible for a transaction to go through even if the full amount isn’t available. For instance, if a customer only has $50 available, a partial authorization may allow a $50 charge to be processed, rather than the full amount.
Here are the key differences between pre-authorizations, incremental authorizations, and partial authorizations:
For example, if a customer is renting a car and the initial estimate is $100, but the customer ends up needing a car for an extra day, an incremental authorization may be required to increase the hold amount. If the customer only has $50 available, a partial authorization may allow a $50 charge to be processed.
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Limitations and Risks
Pre-authorized payments come with some limitations and risks.
The main risk for merchants is allowing reserved funds to be released automatically before the transaction is complete.
There's a standard five-day period for most pre-authorized payments, after which the pre-auth will expire and the customer will regain full access to their funds.
Merchants need to keep track of this timeframe to avoid losing access to the reserved funds.
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Downsides of Auths

Let's talk about the downsides of auths. Misunderstanding tolerance limits can lead to transactions being rejected at capture, resulting in delays or failed payments and lost revenue. This can happen when a merchant captures an amount that exceeds allowable thresholds without an incremental authorization.
To avoid this, it's essential to train staff to recognize when a final amount exceeds the allowed variance compared to the original pre-authorization. This can be done by setting up system rules or alerts that automatically detect when a capture amount would breach tolerance limits, prompting an incremental authorization workflow.
Another risk associated with pre-auths is allowing reserved funds to be released automatically before the transaction is complete. This can happen when the pre-auth expires and the customer regains full access to their funds. To mitigate this, merchants need to keep track of the time since the initial pre-auth was made and reattempt a prompt re-auth if necessary.
In some cases, there might be a narrow window to commit a second pre-auth before the customer exploits the situation. However, most customers aren't savvy enough to count down the minutes until the pre-auth runs out.
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Unauthorized Debits

If you find a pre-authorized debit that you didn’t approve on your account, contact the biller directly, and ask for your money back. You have the right to get your money back if the debit was made on the wrong date or for the wrong amount, or if the contract was cancelled.
You may not be able to get your money back if the pre-authorized debit was a transfer of funds from your account at one financial institution to your account at another financial institution. Check with your financial institution for details on its pre-authorized debit policy.
You usually have 90 calendar days from the date the funds came out of your account to report the problem to your financial institution and ask for your money back. If you don't act within this timeframe, your financial institution doesn't have to reimburse you.
To reverse an unauthorized debit, you'll need to sign a declaration confirming the reason for reversing the debit. If there are additional charges to your account because of the unauthorized debit, be sure to ask your financial institution to reverse these charges.
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Here are the steps to take if you find an unauthorized pre-authorized debit:
- Report the problem to your financial institution within 90 calendar days from the date the funds came out of your account.
- Ask your financial institution to reverse the debit and any additional charges.
- Sign a declaration confirming the reason for reversing the debit.
Merchant and Customer Considerations
For merchants, pre-authorized payments offer several benefits. Merchants can guarantee that funds are available when a customer's card is pre-authorized. This reduces the risk of declined payments later.
Pre-auth also minimizes financial losses for merchants. If a customer leaves without paying or adds charges later, merchants can adjust the hold before capturing the final amount. This gives them more control over their finances.
Here are some key benefits for merchants:
- Guarantees funds are available
- Minimizes financial losses
- Reduces fraud and chargebacks
Merchant and Customer Interactions
As a merchant, it's essential to understand how pre-auth works from a customer's perspective. Customers see a pending charge on their account, which temporarily reduces their available balance. Their current balance remains unchanged until the final amount is confirmed and captured.
The pending transaction appears as a hold on the customer's account, giving them real-time visibility into their spending. This transparency helps customers track their expenses and prepare for the temporary hold on their funds.
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Customers should be informed about the pre-auth amount and expected hold duration to build trust and ensure they understand the process. Merchants should clearly communicate this information to their customers, just like a payment gateway provider should offer flexible pre-authorization options.
Pre-auth involves several key steps for merchants, including setting appropriate hold amounts and monitoring pre-auths regularly. This ensures funds aren't released prematurely and the final charge matches the reserved amount.
Here's a summary of the key customer interactions:
For Merchants
For merchants, pre-authorizing a customer's credit or debit card can be a game-changer. It guarantees that funds are available, reducing the risk of declined payments later.
Pre-auth protects businesses from financial losses by allowing them to adjust the hold before capturing the final amount. This is especially useful for businesses that offer services with unknown final costs, such as hotel stays or rentals.
Pre-auth also reduces fraud and chargebacks by giving merchants time to verify orders before finalizing the transaction. This is particularly important for online or high-value sales.

To successfully implement a pre-auth process, merchants should choose a reliable payment gateway that offers flexible pre-authorization options. This will ensure a seamless integration with their transaction process.
Merchants should also obtain customer permission before pre-authorizing their card, clearly communicating the pre-auth amount and expected hold duration. Transparency builds trust with customers and helps them prepare for the temporary hold on their funds.
Here's a summary of the key steps to follow:
- Choose a Reliable Payment Gateway
- Obtain Customer Permission
- Set Appropriate Hold Amounts
- Monitor Pre-Auths Regularly
By following these steps, merchants can provide a reliable and customer-friendly pre-auth experience, minimizing financial losses and reducing the risk of fraud and chargebacks.
Cancelling a Debit Agreement
Cancelling a debit agreement can be a bit tricky, but it's essential to know your rights. To cancel a pre-authorized debit agreement, you must notify the biller in writing, and keep a copy of this notice. Your agreement should have details on how to cancel a pre-authorized debit.
If you cancel the agreement, check your account records to confirm that the pre-authorized debits stop. If they continue, contact the biller. If you're not satisfied with their response, you have 90 days to seek reimbursement through your financial institution.

Cancelling a debit agreement doesn't cancel your contract with the biller, it only changes your payment method. You'll still need to make arrangements with the biller to pay any amounts you owe.
Here's a step-by-step guide to cancelling a pre-authorized debit agreement:
- Notify the biller in writing
- Keep a copy of the notice
- Check your account records for any remaining debits
- Contact the biller if debits continue
- Seek reimbursement through your financial institution if necessary
Payment Process and Clearing
Pre-authorization is not an actual charge, but a temporary hold on funds to ensure they're available. The money isn't transferred until the merchant captures the transaction, when the hold becomes a charge.
A pre-authorization temporarily reserves a specific amount on the customer's card, which appears as a pending transaction and affects the Available Balance, but not the Current Balance right away. This reserved amount can be finalized for the correct amount or released if not needed after the final transaction is completed.
Here are the steps involved in the payment process and clearing:
- Step 1: The merchant places an estimated authorization, estimating the total cost of the transaction and placing a pre-auth hold.
- Step 2: The final amount is determined after the service is delivered.
- Step 3: If the rules aren’t followed, the pre-authorization may not be cleared, and the customer may be charged an incorrect amount.
Keep in mind that pre-authorization holds automatically expire after a set period, based on the card network rules. If your funds take longer than expected to return, contact your financial institution or the merchant directly to ask about the status of the authorization hold.
Payment Processors and Compatible POS Systems
Square is a popular payment processor that integrates with various POS systems, including ShopKeep and Clover.
The company's cloud-based platform allows businesses to process credit card transactions and manage their sales data in one place. Square's POS system is user-friendly and can be used on desktop or mobile devices.
ShopKeep is another payment processor that offers a range of POS systems, including ShopKeep Touch and ShopKeep Classic. These systems are designed for small to medium-sized businesses and offer features such as inventory management and employee tracking.
Clover is a payment processor that offers a range of POS systems, including Clover Station and Clover Mini. These systems are designed for small to medium-sized businesses and offer features such as inventory management and employee tracking.
PayPal is a payment processor that offers a range of POS systems, including PayPal Here and PayPal Zettle. These systems are designed for small businesses and offer features such as inventory management and employee tracking.
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Clearing the Myths
Pre-authorizations can be confusing, but understanding how they work can help you navigate your finances with ease. A pre-authorization is not an actual charge, but rather a temporary hold on funds to ensure they are available.
You might see a transaction on your account that doesn't match your final purchase amount, but that's often because the merchant placed a pre-authorization hold. This reserved amount appears as a pending transaction and affects the Available Balance, but not necessarily the Current Balance right away.
Pre-authorizations can sometimes appear as two charges on your account, but this is usually because one is a pre-authorization hold and the other is the finalized transaction. A pre-authorization temporarily reserves an estimated amount on your card, which may briefly appear at the same time as the final charge in your banking app.
If your funds take longer than expected to return to your account, it's a good idea to contact your financial institution or the merchant directly to ask about the status of the authorization hold. Banks and merchants are best positioned to provide updates because authorization holds automatically expire after a set period, based on the card network rules.
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Understanding Auths
Auths, or pre-auths, work by adjusting payment gateway settings to reserve funds from a customer's credit limit. This reserve is released if the transaction is not completed within a standard five-day period.
Merchants can pre-authorize a transaction amount, allowing for benefits such as reduced risk of chargebacks. However, they must keep on top of the pre-auth period to avoid releasing reserved funds prematurely.
Pre-auths involve several key steps, including choosing a reliable payment gateway and obtaining customer permission. Merchants must clearly communicate the pre-auth amount and expected hold duration to the customer.
A reliable payment gateway is essential for implementing a pre-auth process. It should offer flexible pre-authorization options and integrate seamlessly with the transaction process.
Here are the key steps to successfully implement a pre-auth process:
- Choose a Reliable Payment Gateway
- Obtain Customer Permission
- Set Appropriate Hold Amounts
- Monitor Pre-Auths Regularly
Credit and Debit Cards
To understand pre-authorized payments, let's first explore how credit and debit cards work. A reliable payment gateway is essential for implementing a pre-auth process, which involves several key steps.
Choosing a payment gateway provider that offers flexible pre-authorization options and integrates seamlessly with your transaction process is crucial. This ensures a smooth experience for both merchants and customers.
Obtaining customer permission is another vital step. Clearly communicate the pre-auth amount and expected hold duration to the customer, as transparency builds trust and helps customers prepare for the temporary hold on their funds.
Setting the right hold amounts is also important. The pre-auth amount should reflect any potential maximum charges, including incidental fees or extended services, to effectively manage the cardholder's credit limit.
To ensure a reliable pre-auth experience, merchants must monitor pre-authorized payments regularly. This involves tracking pending holds to prevent funds from being released prematurely and verifying that the final charge matches the reserved amount.
Pre-authorization is used for online shopping, booking a hotel, or placing an order by phone, where the customer enters their card details remotely. The merchant holds the money even though the customer isn’t physically there.
The payment request moves through the system as the first step in the pre-authorization process. This is where the pre-auth amount is determined and the hold is placed on the customer's funds.
Frequently Asked Questions
What are examples of pre-authorized payments?
Examples of pre-authorized payments (PADs) include mortgages, utilities, membership dues, charitable donations, RSP investments, and insurance premiums. These recurring payments can be set up to automatically deduct funds from your account.
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