Max & Erma's has been a beloved favorite among burger lovers for decades, and it's no surprise why. The chain's commitment to quality ingredients and nostalgic charm has kept customers coming back for more.
In recent years, Max & Erma's has been working to revamp their menu and appeal to a new generation of diners. This effort has paid off, with sales increasing by 15% in the past year alone.
The chain's focus on customer satisfaction has also led to a significant boost in online reviews and ratings. On sites like Yelp and TripAdvisor, Max & Erma's has seen a 25% increase in positive reviews, with customers praising the chain's friendly service and tasty food.
One of the key factors contributing to Max & Erma's success is their dedication to using fresh, never frozen ingredients in their burgers. This commitment to quality has helped the chain stand out from the competition and attract a loyal following.
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Michigan Locations Affected
Max & Erma's shut down most of its Michigan locations, leaving only two remaining in Lansing and Clinton Township.
The popular Canton Township location was one of the many that closed abruptly, leaving employees in shock.
Kelley Denson, a five-year employee at the Canton Township location, had no prior notice before being told she was losing her job.
The company's website still lists the Detroit Metro Airport restaurant as a Michigan location, but a phone call to that franchise went unanswered.
Thirteen locations in Michigan, Ohio, and Indiana were closed on January 18, 2016, as part of the company's effort to optimize the Max & Erma's brand.
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Restaurant Closures
Max & Erma's has been in the news recently due to a series of closures across the Midwest.
The chain shut down most of its Michigan locations, leaving only two restaurants in Lansing and Clinton Township still open.
Employees at the Canton Township location were given no prior notice before being told they were losing their jobs on Monday.
A total of 13 locations in Michigan, Ohio, and Indiana were closed as part of the company's plan to streamline operations and deal with under-performing locations.
Senior managers from the parent company, American Blue Ribbon Holdings, personally delivered the news to employees at each of the affected restaurants.
The company is committed to the Max & Erma's brand and its franchise community, and plans to announce the next phase of its brand revitalization during the week of January 25th.
The closures are part of a broader effort to revitalize the Max & Erma's brand, which has been around since 1972 when the first restaurant opened in Columbus, Ohio.
The company's website listed 51 locations in 10 states before the closures, and the south side restaurant in Indiana was the only location in the state to be closed.
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Beavercreek and New Developments
The Beavercreek location of Max & Erma's is closing its doors on Sunday, but don't worry, a new restaurant concept is already in the works.
The space will be converted into a MacKenzie River Pizza Grill Pub, which is expected to open this fall.
Some of the 35 hourly employees of the Beavercreek Max & Erma's will be transferring to other Max & Erma's locations, and the four managers of the existing restaurant will be retained.
The new MacKenzie River concept is planning to hire more than double its current workforce, with approximately 80 to 90 people expected to be employed.
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Frequently Asked Questions
Is Max and Erma's Cranberry closing?
Yes, Max and Erma's Cranberry closed its doors permanently on Saturday, February 25th.
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