
Workplace bullying is a serious issue that can have devastating effects on a person's mental and physical health. In the United States, the Equal Employment Opportunity Commission (EEOC) defines workplace bullying as a form of harassment.
Harassment can take many forms, including verbal abuse, intimidation, exclusion, and physical threats. According to the article, a survey found that 27% of employees reported experiencing verbal abuse at work.
Bullying can be committed by anyone in the workplace, including supervisors, coworkers, and even clients. The article notes that 75% of bullies are in a position of power over their victims.
If you're experiencing bullying at work, it's essential to document incidents and keep a record of dates, times, locations, and details of what happened. This can be a crucial piece of evidence in case you need to report the bullying.
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Employer Liability for Harassment
Employers are automatically liable for harassment by a supervisor that results in a negative employment action. This can include termination, failure to promote or hire, and loss of wages.
The employer can avoid liability for a hostile work environment only if it can prove that it reasonably tried to prevent and promptly correct the harassing behavior, and the employee unreasonably failed to take advantage of any preventive or corrective opportunities provided by the employer.
Employers will be liable for harassment by non-supervisory employees or non-employees over whom they have control, if they knew or should have known about the harassment and failed to take prompt and appropriate corrective action.
The EEOC looks at the entire record when investigating allegations of harassment, including the nature of the conduct and the context in which the alleged incidents occurred.
A determination of whether harassment is severe or pervasive enough to be illegal is made on a case-by-case basis.
Employer Liability for Harassment: Key Factors
Understanding Harassment
Harassment is a serious issue in the workplace, and it's essential to understand what it entails. Harassment is generally described as unwelcome conduct or behavior directed toward a person that appears to be disturbing, upsetting, or threatening. It's intentional, repetitive, and can also involve a physical element (invasion of space).
Harassment can occur in various circumstances, including when a supervisor harasses an employee, or when a non-employee, such as a customer, harasses an employee. The victim may be the person harassed or anyone affected by the offensive conduct.
Employers are automatically liable for harassment by a supervisor that results in a negative employment action. If the supervisor's harassment results in a hostile work environment, the employer can avoid liability only if it can prove that it reasonably tried to prevent and promptly correct the harassing behavior, and the employee unreasonably failed to take advantage of any preventive or corrective opportunities provided by the employer.
To determine whether harassment is severe or pervasive enough to be illegal, the EEOC looks at the entire record, including the nature of the conduct, and the context in which the alleged incidents occurred. A determination is made on a case-by-case basis.
Harassment is unlawful when it becomes a condition of being hired or continuing employment, or when it creates a work environment that a reasonable person would consider intimidating, hostile, or abusive – a hostile work environment.
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Hostile Work Environment
A hostile work environment is a serious issue that can have a significant impact on employees. It's a term used in employment law to describe a situation where employees are subjected to continued harassment, discrimination, or intimidation that makes it difficult to perform their jobs.
Harsh joking or language, physical touching, suggestive remarks, and sexually suggestive photos on display are all examples of conduct that can create a hostile work environment. Management or supervisors participating in these activities can make the situation even worse.
A hostile work environment can be created when management fails to investigate claims of bullying and harassment immediately and take corrective action. This can lead to a toxic work culture that's unattractive to employees, resulting in higher absenteeism, decreased morale, and lower individual performance.
According to a study, 48% of respondents intentionally decreased work effort and 63% lost work time in an attempt to avoid their bully. This highlights the importance of addressing bullying and harassment in the workplace.
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Some common behaviors that can contribute to a hostile work environment include:
- The Downer– complaining, critiquing, impossible to please, defensive
- The Better Than–one-upping, name dropping, constantly comparing to others, showing off, grandstanding, humiliating others
- The Passive–not providing opinions or suggestions, time sucking, waffling on decisions, helpless, not being direct/talking around sensitive issues
- The Aggressive–explosive, bossy, controlling, emotional, passive aggressive, stubborn, abrasive
These behaviors can be identified and addressed to prevent a hostile work environment from developing.
Key Laws and Regulations
Workplace bullying can be a serious issue, and understanding the relevant laws and regulations is crucial. There is no specific federal law that addresses bullying, but if a person being bullied is part of a protected group, bullying can become harassment, which can result in legal action.
The Equal Employment Opportunity Commission (EEOC) protects employees from workplace harassment under Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act of 1967 (ADEA), and the Americans with Disabilities Act of 1990 (ADA). However, some states are taking action to prevent bullying from becoming harassment.
Some states have enacted laws that protect workers from bullying and harassment. For example, California requires workplaces with 50 or more employees to have abusive conduct training as part of existing state-mandated harassment prevention training.
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Harassment is unwelcome conduct that is based on the victim's protected characteristics, including race, color, religion, sex, national origin, older age, disability, or genetic information. This can include bullying behavior that affects an employee's performance, alters workplace peace, or threatens their dignity.
Here are some states that have laws or requirements related to workplace bullying:
International Perspectives
In many countries, workplace bullying is a serious issue that affects employees and employers alike.
In Australia, for example, workplace bullying is considered a serious issue under the Fair Work Act 2009.
In the UK, the Equality Act 2010 protects employees from harassment and bullying, which includes behaviors that are unwanted and create a hostile environment.
In the US, the Occupational Safety and Health Act (OSHA) requires employers to provide a safe work environment, which includes protecting employees from bullying and harassment.
However, despite these laws and regulations, workplace bullying remains a significant problem globally.
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Quebec
In Quebec, workplace bullying is taken seriously. The Canadian Province of Quebec passed legislation addressing workplace bullying on June 1, 2004.
This legislation prohibits psychological harassment in the workplace. The Commission des normes du travail is the organization responsible for applying this act.
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Sweden

Sweden takes a proactive approach to preventing workplace bullying, with clear guidelines in place for employers. The Ordinance of the Swedish National Board of Occupational Safety and Health defines victimisation as recurrent reprehensible or distinctly negative actions directed against individual employees in an offensive manner.
Employers in Sweden are responsible for planning and organizing work to prevent victimisation, making it clear that it's not acceptable. They must also detect signs of victimisation early and take prompt counter measures to deal with it.
Sweden's approach emphasizes the importance of support for employees who have been targeted, with employers expected to make support available.
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United Kingdom
In the United Kingdom, bullying is not specifically mentioned in workplace legislation, but there are ways to get legal help.
The Protection from Harassment Act 1997 is a recent law that can be used to address bullying in the workplace.
Employers can be held responsible for bullying behavior, as seen in the case of Majrowski v Guy's and St Thomas' NHS Trust, where the employer was found vicariously liable for one employee's harassment of another.
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A bullied worker can be awarded significant damages, such as the £800,000 awarded in the case of Green v DB Group Services (UK) Ltd.
Bullying typically breaches the implied term of trust and confidence in employment contracts, which can lead to a finding of unfair dismissal.
An employee who is bullied in response to asserting a statutory right can be compensated for the detriment under the Employment Rights Act 1996.
Anti-discrimination laws also protect employees from bullying based on grounds such as sex, race, or disability.
Claims for injury to feelings arising from unfair dismissal are not typically allowed, as confirmed by the Lords in Dunnachie v Kingston upon Hull City Council.
However, discriminatory dismissal continues to attract compensation for injury to feelings and financial loss, with no statutory cap.
Employees can access justice in the UK through self-representation at a tribunal, no-win no-fee lawyers, or insurance or trade union lawyers.
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How To Tackle
If you're facing workplace bullying, it's essential to take action. Report it to your company's HR department, following any instructions in your employee manual.
To prepare a complaint, gather evidence like emails, texts, or printed material that shows what's been happening. Write down what's occurred and include it with your complaint.
You may need to file a complaint with the Florida Commission on Human Relations (FCHR) or the U.S. Equal Employment Opportunity Commission (EEOC) if your employer's response isn't satisfactory.
To be liable for harassment by a supervisor, an employer must have tried to prevent and correct the behavior, and the employee must have unreasonably failed to take advantage of opportunities provided.
Here are the conditions for employer liability for harassment by non-supervisory employees or non-employees:
- Employers knew or should have known about the harassment.
- Employers failed to take prompt and appropriate corrective action.
If the EEOC can't settle the issue, you may be able to proceed with a federal lawsuit to demand compensation and/or other relief.
Time and Context
Bullying in the workplace can happen at any time, but it's essential to understand the context in which it occurs.
The legal definition of workplace bullying emphasizes the importance of repetition, stating that bullying behaviors must happen more than once or have the potential to happen more than once.
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In the context of an imbalance of power, a bully may use their position to control or harm their victims, making it difficult for them to defend themselves.
To determine if bullying has occurred, consider the following factors: Was the behavior repeated or had the potential to be repeated?Was there an imbalance of power between the bully and the victim?
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Time Limits
You've got a limited time frame to take action if you're dealing with harassment at work. 180 days to file a charge, and that can be extended by state laws.
If you're a federal employee, you have a shorter window to contact an EEO counselor, just 45 days.
Time limits can be a challenge to navigate, but knowing them can help you plan your next steps.
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Context
In the context of workplace bullying, it's essential to understand that it's not just about one-off incidents. Bullying behaviors happen more than once or have the potential to happen more than once.

The imbalance of power is a key factor in determining whether behavior is considered bullying. This can include a bully using their power to hire and fire, access to personal or embarrassing information, or even their physical strength to harm or control victims of their abuse.
To clarify, here are the specific factors that contribute to an imbalance of power in the workplace:
- Hiring and firing power
- Access to personal or embarrassing information
- Physical strength
Understanding these factors can help you identify and address potential bullying situations in the workplace.
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