How Do I Get a Refund from Ourtime?

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Posted May 28, 2022

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Ourtime is a online dating website for people over the age of 50. They offer a 7 day trial for $7.99 and a 1 month subscription for $29.99. I signed up for the 1 month subscription because I wanted to find someone to date and start a new relationship. The website is easy to use and you can search for people in your area. I found a few people that I was interested in and sent them messages. I didn't get any responses back so I decided to cancel my subscription. I tried to cancel it on the website but it wouldn't let me. I called customer service and they said I had to cancel it through my bank. I did that and it has been a few weeks and I still haven't received my refund. I'm not sure what to do.

How do I initiate a refund request with Ourtime?

It can be frustrating to feel like you're not getting what you paid for, especially when it comes to online dating. If you're not happy with your Ourtime experience, you may be wondering how to initiate a refund request in order to get your money back.

The first step is to visit the Ourtime website and log into your account. Once you're logged in, you'll need to locate the "Help" section, which is usually located at the bottom of the page. Once you're in the Help section, look for the "Contact Us" link and click on it.

On the Contact Us page, you'll see a variety of different ways that you can get in touch with customer service. The best way to initiate a refund request is to call customer service at 1-800-487-9879.

When you call customer service, be sure to have your Ourtime login information and your billing information handy. The customer service representative will likely ask you a series of questions in order to verify your identity and determine whether or not you're eligible for a refund.

If you are eligible for a refund, the customer service representative will walk you through the process of initiating the refund request. In most cases, you'll have the option to receive your refund via check or through PayPal.

It's important to keep in mind that Ourtime does have a strict refund policy, so it's unlikely that you'll be able to get a refund if you've already used the service for an extended period of time. However, if you feel like you haven't been able to take advantage of what you paid for, initiating a refund request is always worth a try.

What is the process for requesting a refund from Ourtime?

If you are not satisfied with your Ourtime experience, you can request a refund by contacting customer service. Ourtime offers a refund within three business days of the request if you cancel your subscription within 14 days of signing up. If you cancel after 14 days, you will not be refunded.

To request a refund, contact Ourtime customer service via phone or email. Customer service will ask for your name, email address, and the reason for requesting a refund. They will then process the refund and notify you of the decision.

If you are not satisfied with the decision, you can appeal the decision by contacting Ourtime customer service within 30 days of the decision. Customer service will then review the case and decide if a refund is warranted.

How long does it take for Ourtime to process a refund request?

It can take up to 10 business days for Ourtime to process a refund request. This time frame begins when the request is received and ends when the refund is processed. Ourtime may take longer to process refunds during peak times, such as the holidays. If it has been more than 10 business days since you submitted your refund request, you can contact Ourtime customer service for an update on the status of your refund.

How will I know if my refund request has been approved by Ourtime?

If you have requested a refund from Ourtime, you will be notified via email as to whether or not your request has been approved. Ourtime will also send you a confirmation email once your refund has been processed.

What methods of payment does Ourtime accept for refunds?

There are several methods of payment that Ourtime accepts for refunds. The most common method is through a credit or debit card. Ourtime also accepts PayPal and checks.

If a member cancels their membership, they will receive a refund based on the amount of time left on their membership. For example, if a member cancels their membership with two months left, they will receive a refund for those two months. Ourtime does not refund members for partial months.

To cancel your membership and receive a refund, you must contact Ourtime customer service. Customer service can be reached by phone at 1-800-326-8488 or by email at [email protected].

How will I receive my refund from Ourtime?

Most refunds from Ourtime are processed within 3-5 business days of the request being received. The refund will be applied to the credit card or other original method of payment used to make the purchase. Please note that it may take an additional 2-10 business days for the refund to post to your account, depending on your financial institution. If you have any questions about your refund, please contact our Customer Service team at 1-866-727-8920.

What is the timeframe for receiving a refund from Ourtime?

It can take up to 90 days to receive a refund from Ourtime. This is because Ourtime works with a third-party provider to process refunds. Once Ourtime received your refund request, they send it to their provider. The provider then initiates the refund, which can take up to three business days to process. Once the refund has been processed, it will be credited to your original method of payment within 5-10 business days. If you have any questions about your refund, you can contact Ourtime customer service.

Are there any conditions that would void my refund from Ourtime?

Ourtime is a dating website that offers a refund to its users under certain conditions. However, there are also conditions that would void your refund from the website. The conditions that would void your refund are as follows:

-If you cancel your paid membership before the end of the current billing cycle, your refund will be prorated and you will not receive a full refund.

-If you cancel within 14 days of signing up for a paid membership and have not used any of ourtime's paid features, you will be eligible for a full refund.

-If you cancel more than 14 days after signing up for a paid membership, you will not be eligible for a refund.

-If you have used ourtime's paid features, such as messaging, you will not be eligible for a refund.

-If you are a member of ourtime's paid six-month subscription plan, you will not be eligible for a refund if you cancel your membership before the six-month period is up.

-If you are a member of ourtime's paid 12-month subscription plan, you will not be eligible for a refund if you cancel your membership before the 12-month period is up.

Ourtime does offer a refund under certain conditions, but there are also conditions that would void your refund from the website. It is important to be aware of these conditions before you cancel your paid membership.

What happens if I do not receive my refund from Ourtime?

It is important to know the policies of Ourtime before signing up for their service. Ourtime offers a refund to customers who are not satisfied with their service within the first three months. However, if a customer does not receive their refund, they may be out of luck.

If you do not receive your refund from Ourtime, the first thing you should do is contact customer service. Ourtime has a customer service number that you can call to speak to a representative. They may be able to help you track down your refund or at least give you an update on the status of your refund.

If customer service is unable to help you, you may need to take further action. You may need to file a dispute with your credit card company if you paid for Ourtime with a credit card. You can also file a complaint with the Federal Trade Commission.

It is important to know your rights when it comes to refunds from companies like Ourtime. If you do not receive your refund, do not be afraid to take action.

Frequently Asked Questions

When to send a refund request letter to a company?

It is recommended that a consumer send a refund request letter as soon as possible after realizing they have not received the product or service they expected. If the purchase was made through a third-party marketplace, such as Amazon, it is also recommended to send a refund request letter as soon as possible.

How to ask for a refund?

To ask for a refund, you can email customer service or call them. Here are the steps to follow: 1. Email customer service. Include your name, order number, and the issue you’re trying to resolve. 2. Call customer service. Give your name, order number, and the issue you’re trying to resolve. Be polite and explain the situation carefully.

How do I request a refund for my subscription?

If you subscribed using your Apple ID, your refund requests are handled by Apple, not PeopleMedia. To request a refund, please contact your External Service directly; for example using your Apple device, go to Settings > iTunes & App Stores > > View Apple ID > Purchase History.

How to send a letter requesting a refund to a company?

Dear Company Name, We are writing to request a refund for the product we just purchased. The product didn't meet our expectations and we would like a full refund. Please send us a check or money order made out to _______ with the return address ____. We will also need our original receipt for this purchase. Thank you for your time and effort in complying with this request. Sincerely,

When to send a refund request letter for college tuition?

When the consumer realizes there is a defect in the product or they cannot take advantage of the service.

Sources

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  6. https://donotpay.com/learn/how-to-delete-ourtime-account/
  7. https://www.ourtime.com.au/pages/care
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  11. https://steamcommunity.com/discussions/forum/1/458605613388326255/
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  15. https://www.mirror.co.uk/money/my-150-council-tax-rebate-26775724
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  19. https://bestcompany.com/online-dating/company/ourtime-com
  20. https://www.spaboom.com/blog/void-refund/
  21. https://www.paypal-community.com/t5/Payments-Archives/VOID-Transaction-Where-is-my-refund/td-p/1948346
  22. https://www.thevoid.com/faq/
  23. https://ttlc.intuit.com/community/after-you-file/discussion/never-received-my-refund-last-year-what-do-i-do/00/758182
  24. https://abc7news.com/wheres-my-refund-tax-irs-2020-refunds/11618101/

Alan Stokes

Writer

Alan Stokes is an experienced article author, with a variety of published works in both print and online media. He has a Bachelor's degree in Business Administration and has gained numerous awards for his articles over the years. Alan started his writing career as a freelance writer before joining a larger publishing house.