Home Shop 18 Company Overview and Operations

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A cozy home office setup featuring a vintage wooden desk, a warm lamp, and homey decor.
Credit: pexels.com, A cozy home office setup featuring a vintage wooden desk, a warm lamp, and homey decor.

Home Shop 18 was founded in 2008 by the Indian company, Network 18, as a joint venture with the Japanese electronics company, Toshiba. It's a popular television shopping network in India.

Home Shop 18 operates 24/7, broadcasting a wide range of products from various categories, including electronics, home appliances, and lifestyle products. The company has a strong presence in India, with a large customer base.

The network features live demonstrations, product reviews, and expert advice to help customers make informed purchasing decisions. This approach has helped Home Shop 18 build trust with its customers.

Home Shop 18 has a robust logistics and delivery system in place, ensuring timely delivery of products to customers across India.

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About the Company

Home Shop 18 is a popular Indian television shopping network. It was launched in 2008 by the Bennett Coleman & Co. Ltd, a well-established media conglomerate.

The company's primary focus is on providing a unique shopping experience to its customers through its 24-hour television channel. Home Shop 18 features a wide range of products, including electronics, home appliances, fashion, and more.

Credit: youtube.com, HomeShop18 Always at Your Service

With a strong online presence, Home Shop 18 also offers its products on its website and mobile app. This allows customers to shop from the comfort of their own homes, 24/7.

Home Shop 18 has a vast network of distribution centers and warehouses across India, ensuring timely and efficient delivery of products to its customers.

Business Operations

Home Shop 18's business operations are designed to cater to the needs of its customers. The company uses a direct-to-home shopping model, where products are delivered directly to customers' homes.

The company has a vast network of delivery personnel who work tirelessly to ensure timely delivery of products. This network is one of the key factors contributing to Home Shop 18's success.

With a strong focus on customer satisfaction, Home Shop 18 ensures that its business operations are streamlined and efficient, allowing customers to shop from the comfort of their own homes and have products delivered at their doorstep.

My Order Is Given

Credit: youtube.com, Operation Management in 12 minutes

A customer's order was changed to a 9-watt LED bulb instead of the 10-watt LED bulb they had ordered in an emergency.

A customer's order was changed from a 10-watt LED bulb to a 9-watt LED bulb, which is a significant difference in brightness.

This highlights the importance of double-checking orders before they are fulfilled to ensure accuracy.

A customer's order being changed can lead to customer dissatisfaction and a negative experience.

In the example provided, the customer was not given the correct product, which resulted in an incorrect order being fulfilled.

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Funding and Investors

HomeShop18 has raised a total funding of $65M over 3 rounds. Its first funding round was on Jul 09, 2008.

HomeShop18's funding rounds have seen the involvement of several institutional investors. These investors include Providence Equity Partners, Elevation Capital, and Network18. There are 4 institutional investors in total.

Here's a breakdown of HomeShop18's funding rounds:

The latest funding round was a Series B round on Oct 23, 2013, for $14M. Two investors participated in this round: GS Shop and Network18.

Credit: youtube.com, Homeshop18

Home Shop 18 is a popular TV shopping network that offers a wide range of products to its customers.

The company has a strong online presence, with a website and mobile app that allows customers to shop from the comfort of their own homes.

Home Shop 18 offers a 30-day return and exchange policy, giving customers peace of mind when making purchases.

However, customers are required to pay a 10% restocking fee for returned items.

It's worth noting that Home Shop 18 has a dedicated customer service team that is available to assist with any queries or concerns.

Founders and Directors

HomeShop18's founders and directors have a diverse background in business and entrepreneurship.

Sundeep Malhotra is a seasoned entrepreneur and investor, having founded two companies and serving on the board of another. He's also an angel investor in two startups, demonstrating his commitment to nurturing new ideas.

Sanjeev Agrawal, the former CEO of HomeShop18, has a strong track record in leadership and investment. He's an angel investor in one startup and has made his contact information publicly available, including a phone number.

Manish Kalra is the current CEO of HomeShop18, bringing his expertise to the role.

Here's a brief overview of HomeShop18's founders and directors:

Vendors Claim Rs 200 Crore Fraud by Promoters

Mother and children shopping online together at home on a laptop.
Credit: pexels.com, Mother and children shopping online together at home on a laptop.

Vendors claim that the promoters of Home Shop 18 have committed a massive Rs 200 crore fraud.

A lady named Beenu Singh posed as a sales executive of Home Shop 18 in Lucknow.

She convinced a customer to buy a membership with an attractive gift, a Geyser, by showing a scratch card with a price.

Her mobile was switched off after she collected the payment, leaving the customer with no way to contact her.

The customer has all the documents and CCTV footage of Beenu Singh's visit to their home.

The credibility of Home Shop 18 is at stake due to such incidents.

Home Shop 18's credibility is on stake due to such incidents.

Reviews and Ratings

Reviews and Ratings are crucial when considering a purchase, and Home Shop 18 has a system in place to ensure authentic feedback.

Reviews are written by paying customers of the company, as stated in their FAQ.

This means you can trust the opinions and experiences shared by those who have actually used their products or services.

Home Shop 18 allows customers to share their honest reviews, giving you a realistic view of what to expect.

These reviews can be a valuable resource when deciding whether to make a purchase or not.

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Associated Entities

Credit: youtube.com, HomeShop18 - Billy and Sunny Fashion

Home Shop 18 has several associated entities, which are companies that have a connection to Home Shop 18. These entities are registered in India and are active.

One of the associated entities is Kifs Finstock Limited, which was incorporated on June 13, 2006. This company has a revenue of $201 as of March 31, 2022.

Skyblue Buildwell Private Limited is another associated entity, incorporated on November 26, 2008. This company has a revenue of $0 as of March 31, 2022.

Here's a table summarizing the associated entities:

Overview

Homeshop18 has a 1.7-star rating based on 19 customer reviews, with consumers mostly being dissatisfied.

Consumers are unhappy with the company's Customer service and Billing Practices.

Many users have reported issues with Homeshop18, with some even warning others to "Guard against such fraudster."

A common solution that users ask for is a refund, but it seems that Homeshop18's high price level is also a major concern for consumers.

Here are some of the reasons why consumers are dissatisfied with Homeshop18, based on their reviews:

  • Fraud
  • Regc

It's worth noting that some users have had a somewhat positive experience with Homeshop18, mentioning "Refund" as a pro. However, this is not enough to outweigh the many negative reviews.

Angel Bruen

Copy Editor

Angel Bruen is a seasoned copy editor with a keen eye for detail and a passion for precision. Her expertise spans a variety of sectors, including finance and insurance, where she has honed her skills in crafting clear and concise content. Specializing in articles about Insurance Companies of Hong Kong and Financial Services Companies Established in 2013, Angel ensures that each piece she edits is not only accurate but also engaging for the reader.

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