
GrabPay EWallet has become a popular payment method in Malaysia, allowing users to make digital transactions easily and securely.
The e-wallet service is integrated with the Grab app, enabling users to link their credit or debit cards, bank accounts, or mobile wallets to make payments.
With GrabPay EWallet, users can enjoy cashback and rewards on various transactions, including food delivery, ride-hailing, and online shopping.
To get started with GrabPay EWallet, users simply need to download the Grab app, create an account, and link their preferred payment method.
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Account Setup
To set up your GrabPay wallet, you'll need to download the Grab app onto your smartphone. You can then create an account by entering your full name, email address, phone number and MyKad/Passport number.
To link a payment method, you can either link a credit or debit card to your account, or top up your GrabPay wallet manually. This will give you a ready balance in your account.
To secure your GrabPay Wallet, you can set up a unique GrabPIN, which will save you from re-entering your credit card details every time you pay with GrabPay.
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Create Grab Pin
To create a Grab PIN, you'll need to set it up in the Grab app. This will secure your GrabPay Wallet and make payments more convenient.
Tap on the 'Account' tab in the app, then select 'Settings' and finally 'Set Up a PIN'. You'll be asked to enter a 6-digit PIN and confirm it by re-entering the same number. Make sure to enter a PIN that's easy for you to remember, but hard for others to guess.
To confirm your email address, you'll need to tap 'Submit' after entering your PIN. Once you've completed these steps, your Grab PIN will be set up successfully, and you won't have to re-enter your credit card details every time you pay with GrabPay.
Here's a quick summary of the steps to set up your Grab PIN:
- Tap on 'Account'
- Tap on 'Settings'
- Tap on 'Set Up a PIN'
- Enter a 6-digit PIN and tap 'Next'
- Re-enter a 6-digit PIN to confirm
- Confirm Your Email Address and tap Submit
How to Top Up
To top up your GrabPay wallet, you can use the card that you linked previously or explore other methods.

You can tap on 'Payment' on the bottom navigation bar to access your wallet options.
To top up your wallet, select a top-up value and choose your preferred payment method. Tap 'Confirm' to complete the transaction. Your top-up is successful!
You can top up your Grab wallet by tapping 'Payments' on the navigation bar on the bottom of the app. Select the 'Top up' option in the middle of the screen.
To complete the top up, choose your preferred payment method, such as a linked card, linked bank account, or bank transfer. Follow the on-screen prompts to complete the transaction.
Here are the steps to top up your GrabPay wallet in detail:
- Tap on ‘Payment’ on the bottom navigation bar
- Tap on ‘Cards and Wallets’
- Select a top-up value, select your preferred payment method and tap ‘Confirm’
- Your top-up is successful!
Set Primary Payment
Setting up your GrabPay wallet is just the beginning. To make the most out of your payments, you'll want to set GrabPay Wallet as your primary payment method.
This will earn you the highest amount of GrabRewards points every time you pay. Plus, using GrabPay Wallet as your primary payment method offers access to the widest range of Grab services.
To set GrabPay Wallet as your primary payment method, follow these steps:
- Tap on ‘Payment’ on the bottom navigation bar
- Tap on the cards icon
- Tap on your GrabPay Wallet
- Tap on the toggle to set as primary
- GrabPay has been set as your primary payment method successfully!
About

As you set up your account, it's essential to understand who we are and what we do. We're a team of experts dedicated to providing top-notch services and support.
Our mission is to empower users with the tools and knowledge they need to succeed. We believe in making complex tasks easy and accessible to everyone.
We're committed to transparency and honesty in all our interactions. Our goal is to build trust with our users and provide a safe and secure environment.
With our expertise and your dedication, we can achieve great things together.
Payment Methods
Setting up your GrabPay wallet is a breeze, and it's a great way to earn GrabRewards points every time you pay. To make the most out of your payments, set GrabPay Wallet as your primary payment method.
To do this, simply tap on 'Payment' on the bottom navigation bar, then tap on the cards icon, followed by your GrabPay Wallet, and finally toggle to set it as primary. This will give you access to the widest range of Grab services and earn you the highest amount of GrabRewards points.
You can also add a card to your wallet by tapping on 'Payment', then 'Cards and Wallets', and following the prompts to link your credit or debit card.
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Top Up
You can top up your GrabPay Wallet using a linked card, bank account, or bank transfer. You can also use a credit or debit card to add to your GrabPay Wallet.
To top up your wallet, you'll need to tap on 'Payment' on the bottom navigation bar. Then, tap on 'Cards and Wallets' to select a top-up value and payment method.
You can choose from various top-up methods, including linked cards and bank transfers. To do this, tap on 'Payments' on the navigation bar on the bottom of the app, and select 'Top up'.
Once you've selected your top-up method, follow the on-screen prompts to complete the top-up. Your GrabPay balance will be updated right away in the app.
Here are the steps to top up your GrabPay Wallet:
- Tap on ‘Payment’ on the bottom navigation bar
- Tap on ‘Cards and Wallets’
- Select a top-up value, select your preferred payment method and tap ‘Confirm’
- Your top-up is successful!
Alternatively, you can also top up your GrabPay Wallet by tapping on 'Payments' on the navigation bar, selecting 'Top up', and choosing your preferred top-up method.
To make the most out of your payments, consider setting GrabPay Wallet as your primary payment method. This will earn you the highest amount of GrabRewards points every time you pay.
Online Shopping
You can use GrabPay with over 700 online retailers, giving you plenty of choice⁴. This means you can shop online with a variety of merchants, including those listed on GrabPay's directory.
However, it's worth noting that you can't use GrabPay directly to pay on Shopee or Lazada at the time of writing - but you should check in with GrabPay's list of approved merchants in case they're added in future.
If you're shopping overseas, consider using a Wise multi-currency account and card as a smart way to pay - and save money at the same time.
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Payment Options
To make the most out of your GrabPay experience, set GrabPay Wallet as your primary payment method. This will earn you the highest amount of GrabRewards points every time you pay.
You can do this by following these simple steps: Tap on ‘Payment’ on the bottom navigation bar, then tap on the cards icon, and finally tap on your GrabPay Wallet to set it as primary.
GrabPay is a popular e-wallet in Malaysia and the broader Southeast Asia region, allowing you to make mobile payments conveniently without needing cash or cards.
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Payment Options
Setting up your primary payment method on Grab is a breeze. To make the most out of your payments, set GrabPay Wallet as your primary payment method.
You'll earn the highest amount of GrabRewards points every time you pay, and you'll also get access to the widest range of Grab services.
To change your primary payment method, simply tap on the 'Payment' option on the bottom navigation bar, then tap on the cards icon, followed by your GrabPay Wallet. From there, toggle the button to set it as primary.
Here are some key benefits of using GrabPay:
- Pay for Grab rides
- Make in-store purchases by scanning the merchant's QR code
- Make online purchases with selected retailers
- Send Grab credits to friends
- Buy Grab food
- Prepaid top-up with major telcos in Malaysia
You can use GrabPay in various places across Malaysia, including restaurants, convenience stores, petrol stations, pharmacies, and grocery stores.
9% Rebate at AEON
If you're looking for a great deal at AEON, you'll want to know about the 9% rebate offer. This offer is available exclusively for GrabPay users who spend a minimum of RM88 on a single receipt via GrabPay Wallet.
The campaign period for this offer is from 15 January 2022 to 28 February 2022. You can use this offer at AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness physical stores.
To redeem the rebate, you'll need to spend a minimum of RM88 on a single receipt via GrabPay Wallet. The rebate will be awarded instantly and can be found under "My Rewards" in the Grab app.
Here's a quick rundown of the offer details:
Keep in mind that this offer is only valid for in-store purchases at the specified AEON outlets, and you can only redeem it once per day. The rebate must be redeemed within 30 days of issuance, or it will expire.
Using GrabPay
Using GrabPay is incredibly convenient. You can start by getting the Grab app and topping up your GrabPay wallet or adding a bank card.
To make mobile payments, you don't need to fumble for change or carry around a wallet full of cards. GrabPay lets you pay for Grab rides by booking your ride in the Grab app and paying with your linked credit or debit card or Grab credits.
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You can use GrabPay to pay in person at various places, including restaurants, convenience stores, petrol stations, pharmacies, and grocery stores. You'll earn Grab rewards on everything you spend.
To give you an idea of the many places you can use GrabPay, here are some popular stores accepting GrabPay wallet payments:
- Burger King
- KFC
- MyNews
- Tesco
- Guardian
- Watsons
- McDonald's
- Mr.D.I.Y
- SenHeng
You can also use GrabPay to send Grab credits to friends, making it a great way to share with others.
Benefits and Comparison
GrabPay offers a convenient way to pay for everyday expenses, but it's not the only e-wallet option. To help you decide, let's take a look at how GrabPay measures up against other wallets available in Malaysia.
GrabPay only operates in MYR, whereas Wise allows you to hold dozens of currencies in a free account. If you plan to travel or shop abroad, a multi-currency account like Wise might be a better choice.
Here's a comparison table to help you decide:
By considering these factors, you can choose the e-wallet that best suits your needs.
Good Choice Compared to Other Malaysian E-Wallets
GrabPay isn't the only e-wallet available in Malaysia, and it's worth exploring other options to see which one suits your needs best. GrabPay operates only in MYR, whereas Touch 'n Go also only supports MYR, but allows foreign remittances via AliPay.
If you plan to travel or shop abroad, GrabPay's limitations might make Wise a better choice. Wise offers a multi-currency account and card, allowing you to hold dozens of currencies and make cash withdrawals worldwide.
Here's a quick comparison of GrabPay with Touch 'n Go and Wise:
As you can see, each e-wallet has its own features, and it's worth considering which one best fits your needs.
What Does That Mean for Consumers?
The convenience of not having to rely on cash is a game-changer. Grab's new service will operate from the existing Grab app, allowing customers to access everyday services like paying for food and drink, purchasing necessities, and transferring funds to friends and family.

With 72 million downloads, Grab is one of the region's most frequently used consumer apps. This means that many people are already comfortable using the app for various tasks.
The service is designed to make mobile payments more accessible to SMEs and middle-class consumers who still rely heavily on cash. Despite most adults having a deposit account, cash remains the most important payment method for many.
Grab's partnership with Bank Negara aims to drive mass adoption of mobile payments in Malaysia and across Southeast Asia. This could lead to significant changes in how we live our day-to-day lives.
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Lifestyle
In the near future, users will be able to commute through one Grab app, making it a convenient option for daily travel.
Grab is working towards fulfilling consumers' wishlist by integrating various services into one app, including food delivery and package delivery.
With Grab, users will be able to pay for daily essentials through the app, making it a one-stop-shop for all their needs.
This integration will make it easier for users to manage their daily lives, saving them time and effort.
Frequently Asked Questions
How to cash out money from GrabPay wallet?
To cash out from GrabPay, open the Grab app, go to Finance, and select the Transfer feature to move your balance to a linked bank account or e-wallet. You can then transfer your funds to your preferred bank account or e-wallet.
How does GrabPay work?
GrabPay is a digital wallet that allows customers to store a balance and pay with a one-time password. Customers are redirected to GrabPay's website to authenticate transactions securely.
What is the difference between GrabPay and Grab wallet?
GrabPay refers to a collection of cashless payment methods, while GrabPay Wallet specifically refers to the mobile wallet that stores your balance in the Grab app. To learn more about how to use and manage your GrabPay Wallet, click here.
Is GrabPay wallet safe?
GrabPay wallet is highly secure, meeting the highest international payment standards (PCI DSS level 1). Your transactions are protected by robust security measures
Can I transfer a GrabPay wallet to a bank account?
To transfer your GrabPay Wallet balance to a bank account, you need to complete your identity verification and set up your Grab PIN. This will secure your account information and enable the transfer process.
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