
General Electric's business structure is a complex entity with multiple segments, each with its own distinct characteristics. The company operates through three main segments: Power, Renewable Energy, and Aviation.
GE's Power segment is a leading provider of power generation and water technologies, serving customers in over 100 countries.
The company's Renewable Energy segment is a global leader in the wind and solar industries, with a strong presence in the Americas, Europe, and Asia.
GE's Aviation segment is a major player in the commercial and military aerospace industries, with a portfolio of products and services that includes engines, avionics, and electrical power systems.
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Leadership and Decision-Making
General Electric's leadership structure is formal but relatively decentralized. This means that while there is a clear hierarchy, decision-making power is distributed among various levels of management.
At the top level is the corporate policy group, which consists of CEO Jeffrey Immelt, Vice Chairman John Rice, General Counsel Brackett Denniston, and senior adviser Ann Fudge. They are responsible for overall direction and development of long-term objectives.
The company has a four-tiered administrative setup involving sectors: Infrastructure, Industrial, Technology, and Global Growth & Operations. Each sector is overseen by a Vice Chairman and consists of executives from different business units who report to their respective sector for approval on certain high-level decisions.
This structure allows for a larger allocation of resources towards profitable sectors, giving power to the Vice Chairman through a more simplified approach to business models. It also ties directly to both business units and the organizational structure in terms of supervision and control.
CEO Immelt made a decision to consolidate from six business units down to four to prevent neglecting underperforming units or allocating resources towards those that are most profitable. Each business unit has a company headquarters and a president who carry out policies, coordination of the sector, and leadership for the business unit.
Centralized decision-making is another characteristic of General Electric, as seen in the planned launch of an e-business exchange. This exchange aims to reduce costs in the purchase of indirect goods and services by creating a digital marketplace for buyers and sellers.
The e-business exchange is intended to be global, with the ability to transact in any country around the world. Development costs and procurement of software were calculated to be $300 million dollars, demonstrating the company's focus on creating efficiency and relying on economies of scale.
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Another example of centralized decision-making is the long-term care insurance business. Despite making substantial losses, CEO Immelt and the board of directors decided to inject more resources into this business, believing it held potential for future growth and that GE could create a competitive advantage.
General Electric's CEO, Jeffrey Immelt, has made it clear that the company will continue to actively expand its global markets. This is evident in its acquisition of various foreign firms and plans to continue doing so.
The company's foreign income accounts for almost 25% of its total, and global expansion has been a significant effort in recent years. General Electric has decreased its overseas employees and increased foreign country hires, demonstrating its commitment to expanding its global presence.
Business Units and Strategy
General Electric has operated an incredibly large number of business units throughout its history, making it a diversified and far-reaching industrial corporation.
The company's diversification into consumer goods was a 20th-century phenomenon, where GE utilized its technological and marketing expertise to pioneer products that provided everyday conveniences to the average citizen.
GE's Appliance Division produced a series of refrigerators under various brand names, built at a plant in Camden, South Carolina from 1951 to 2006.
In an effort to streamline management and decision-making processes, GE established 13 Strategic Business Units (SBUs) in diverse industries, with each SBU being a self-contained division with a specific product line serving a defined customer group.
GE's SBU strategy aimed to have managers relate directly to the CEO, with the CEO holding each SBU manager accountable for their respective business, and the goal was to instill a new sense of responsibility and reallocate capital and people.
The SBUs have brought GE to be a leader in the business world today, with Jack Welch stating that the company needed to reconfigure its money and people into targeted industries to become the number one or number two provider in a particular industry.
Global Integration
GE's business structure has undergone significant changes over the years, and one of the key strategies it has adopted is global integration.
Today, GE operates in over 100 countries and employs workers from over 90 nationalities.
GE has developed a multinational structure that allows for smaller entrepreneurship and decision-making on a localized level. This is essential for the company's success, given its various worldwide operations.
GE's national companies have glass ceilings that are accessible to anyone, making it possible to have a global career within the structure of a global company.
GE has adopted a strategy of developing people from all walks of life and nationalities into a global network. This involves moving employees to different roles, giving them experiences and skill sets in various countries and functions.
The importance of global integration can be seen in the success stories of international companies that have developed strong market positions in a certain part of the world, only to struggle with integration later on.
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Split into 3 Public Companies
General Electric has been a conglomerate under the leadership of Jack Welch, who led the company for twenty years from 1981. GE's complex business structure was meant to multiply profits and mitigate risk by overcoming business downturns through diversification.
GE's shares had been in a slow decline after Welch's exit, but the financial crisis of 2008 became a tipping point for them. The crisis exposed GE Capital's vulnerabilities to the subprime-lending market.
Investors, realizing the dangers of GE's business diversification, have slashed its market capitalization from $600 billion in 2000 to roughly $120 billion. This decline has led to a significant reduction in the company's workforce, from 300,000 some years ago to 174,000 at the end of last year.
GE has already rid itself of products most Americans know, including appliances and light bulbs that it had been making since the late 19th century. The company has also sold off units from its bloated structure to streamline its operations.
The company has announced that it will divide itself into three public companies focused on aviation, health care, and energy. This move is a culmination of an arduous, yearslong reshaping of a symbol of American manufacturing might.
Key Aspects and Takeaways
GE's breakup into three divisions is a significant move, marking the end of an era for conglomerates. The company is splitting into GE Healthcare, GE Aviation, and a new entity focused on energy transition.
GE's breakup was a long time coming, after it fell from favor with the markets during the financial crisis. This move is a response to the changing business landscape, where diversified conglomerates are becoming less common.
GE Healthcare will be focused on precision healthcare and will be spun out of its parent in early 2023. A new entity focused on energy transition will follow shortly thereafter in early 2024.
The split will enable GE to focus on its core businesses, with CEO Culp stating that it will allow for "greater focus, tailored capital allocation, and strategic flexibility to drive long-term growth and value for customers, investors, and employees."
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Recommendations and Conclusion
General Electric's organizational structure supports strategic development based on target market segments, allowing divisions like Commercial Engines and Services to have their own set of strategies.
To align the development of GE's Defense and Systems operations with its Commercial Engines and Services division, the company should implement co-development strategies for all divisions. This will promote technology transfer and sharing among GE's divisions.
General Electric's corporate structure enables coherence throughout the company, with corporate executive teams or departments developing and implementing strategies for all divisions of the aerospace business.
By implementing co-development strategies, General Electric can address the potential difficulty of streamlining the strategic co-development of operating divisions and continue enhancing its operations through product-type divisions.
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