
In Canada, you can get a free credit check from Equifax, one of the two major credit reporting agencies. This service is available to anyone who wants to see their credit report.
To access your free Equifax credit report, you can visit the Equifax website or call their customer service number. You'll need to provide some personal information to verify your identity, but this is a standard security measure.
Equifax Canada offers a free credit report once a year, and you can request it online or by mail. You can also freeze your credit report for free, which can help prevent identity theft.
Equifax will provide you with a detailed report showing your credit history, including any outstanding debts, loans, and credit accounts. This information is used by lenders to determine your creditworthiness.
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Getting Your Credit Report
You can get your credit report from Equifax in a few different ways. To get it online, you'll need to create a free myEquifax account and enter your personal information, including your date of birth and address.
You can also get your credit report by phone by calling in to an automated system and providing your personal information by voice. But be aware that you'll need to give them your Social Insurance Number (SIN) when you call in.
If you'd rather not deal with technology, you can request a physical copy of your credit report by mail. Just fill out a form, provide photocopies of your identification, and send it to Equifax.
How to Get Your
Getting Your Credit Report is easier than you think. You can get it online, by phone, or by mail.
To get your credit report online, you'll need to create a free myEquifax account and enter your personal information. You don't need to provide your Social Insurance Number (SIN), but it can make the application easier.
You can also get your credit report by phone by calling in to an automated system, but be prepared to provide your SIN. This is a requirement for phone requests, unlike online applications.
Requesting your credit report by mail requires you to fill out a form and provide photocopies of your identification, including the front and back of two pieces of identification with your current home address.
Your credit report will be mailed to you through Canada Post, taking between 5 to 10 days.
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Submit Request by Mail
To submit your request by mail, you'll need to send in a photocopy of two valid, non-expired Canadian Government-issued identification documents. These documents must include your current home address, and examples include a driver's license, Canadian passport, or birth certificate.
You'll also need to provide a copy of your current address, which can be a telephone or utilities bill, or bank statement. This document must show the date, sender, your name, address, and account number.
Documents must be less than 90 days old, and it's a good idea to blackout any transactional details to protect your personal information. If you provide a credit card statement or copy of your credit card as proof, be sure to blackout your CVV.
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While providing your Social Insurance Number (S.I.N.) is optional, it can help avoid delays and confusion if your identifying information is similar to someone else's. If you do provide your S.I.N., we'll cross-reference it with our records to ensure we disclose the correct information to you.
Here are the acceptable identification documents:
- Driver's license
- Canadian passport
- Canadian citizenship card
- Permanent resident card
- Social Insurance card
- Birth certificate
- Certificate of Indian Status
Send your request by mail to: Equifax Canada Co., National Consumer Relations, Box 190, Montreal, Quebec H1S 2Z2. Allow 5-10 days for delivery.
Correcting Errors
If you find any information on your Equifax credit report that you believe is inaccurate, you have the right to file a dispute.
You can complete the Credit Report Update form electronically and email it to Equifax Canada, or print and mail it in with copies of the required documents.
To correct mistakes on your credit report, Equifax Canada provides a Credit Report Update form that you can complete electronically or print and mail in.
Correcting Mistakes

If you find any errors on your credit report, you can dispute them with Equifax Canada by completing a Credit Report Update form.
You can choose to complete the form electronically and email it along with required documents, or print and mail it in with the necessary paperwork.
To understand your credit report and correct mistakes, start by reviewing the explanations provided on your report.
The Government of Canada has also published a guide called Understanding Your Credit Report and Credit Score, which can help you make sense of the credit reporting system in Canada.
You can expect to find helpful information in this guide, including how long information stays on your credit report.
It's a good idea to request a copy of your credit report to review and dispute any errors you may find.
Remember to include copies of required documents with your dispute form.
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Respond to a rejected report
If your credit report request is rejected, don't panic. The automated telephone service will reject your request if you make a mistake while using it or if the information you enter doesn't match the credit agency's records.
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You can try the next option to verify what may have gone wrong. Equifax now provides a free estimate of your credit score, but TransUnion still charges for this.
You can use a credit score estimator calculator to get a free credit score, which will also comment on your credit score and tell you how good it is.
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Checking Your Credit
In Canada, you can get your credit score for free from several sources, including credit bureaus, banks, and online resources.
There are two main credit reporting agencies in Canada: Equifax and TransUnion. You can obtain a free credit report from each of them for no charge.
You can check your credit report online or have it sent to you in the mail. Equifax will also show you a version of your credit score through their online portal, but it's not the real thing.
TransUnion requires people to pay to see their approximation of your credit score, but you can possibly find out your real credit score by asking your banker when you apply for credit or when you open a new bank account.
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Checking your credit regularly is a financial goal for all consumers, and there are many online platforms that make it easy to access your credit scores for free.
Here are some third-party companies that partner with Equifax and TransUnion to provide their clients with access to their credit scores and reports:
It's highly recommended to check your credit score frequently and make improvements as needed, especially since new laws and different credit score providers have made it relatively easy to get your credit scores for free.
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Alternative Access Methods
If you're having trouble accessing your Equifax credit report online, don't worry, there are alternative methods available. You can try calling Equifax to request your credit report to be mailed to you.
CIBC banking clients can check their credit score and credit report for free once every three months using the CIBC Mobile Banking app. This is a convenient option for those who already bank with CIBC.
You can also check your credit report and score through third-party providers in Canada, such as the ones listed below:
Instant Online Access

You can get instant online access to your credit report and score for free from Equifax and TransUnion. Equifax even includes a credit score as part of this free package.
Equifax provides instant online access to your credit report and score, while TransUnion only offers online access to your credit report. If either of these options don't work for you, it doesn't mean you've done anything wrong, it just means you'll have to try one of the other methods listed.
To get your Equifax credit report online, you'll need to create a free myEquifax account and enter your personal information, such as your date of birth and address, as well as answer some verification questions. This will allow you to receive and download your Equifax credit report for free.
Equifax updates your credit report and score monthly for free, and you can even print out your credit report if you choose to do so.
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Accessing Canadian Data from Third-Party Providers

You can get your credit report and score from third-party companies in Canada. These companies partner with Equifax and TransUnion to provide their clients with access to their credit scores and sometimes reports as well.
Several third-party companies offer free access to credit scores and reports in Canada. Some of these companies include those listed in the table below.
You can also get your credit score for free in Canada from various sources, including credit bureaus, banks, and online resources.
Understanding Your Credit Report
Your Equifax credit report contains a wealth of information that can help you understand your financial health. This includes your personal information, credit accounts, inquiries, public records, and more.
Your personal information will be listed in the report, including your name, address, date of birth, employment information, and Social Insurance Number (SIN). This information is used to identify you and ensure that the credit report is accurate.
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Credit accounts are listed in the report, showing the type of credit, date opened, balance, credit limit, and payment history. This helps you see how well you're managing your debt and identify areas for improvement.
Inquiries are also listed, which can affect your credit score. Hard inquiries occur when you apply for credit, while soft inquiries occur when current creditors check your report or you check your own report.
Public records, such as past bankruptcies or past-due accounts in collections, are listed in the report. These can have a significant impact on your credit score, so it's essential to address them promptly.
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What Information Does It Contain?
Your credit report contains a wealth of information that lenders use to evaluate your creditworthiness. This includes your personal information, credit accounts, inquiries, public records, and more.
Your personal information is listed in a separate section, which includes your name, address, date of birth, employment information, and Social Insurance Number (SIN). This is a critical piece of information that lenders will use to verify your identity.
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Credit accounts are listed in detail, showing the type of credit, the date opened, the amount or balance, the credit limit, and payment history. This helps lenders understand how you manage your debt and make informed decisions about lending to you.
Inquiries can affect your credit score and stay on your credit report for 36 months. There are two types of inquiries: hard inquiries, which occur when you apply for credit and a lender checks your credit report, and soft inquiries, which occur when current creditors check your credit report as part of a routine review or when you check your own credit report.
Public records are also listed on your credit report, including any past bankruptcies or past-due accounts in collections. This information can have a significant impact on your credit score and may affect your ability to obtain credit in the future.
Here's a breakdown of the types of information that can be listed on your credit report:
- Personal Information: name, address, date of birth, employment information, and Social Insurance Number (SIN)
- Credit Accounts: type of credit, date opened, amount or balance, credit limit, and payment history
- Inquiries: hard inquiries (affect credit score) and soft inquiries (do not affect credit score)
- Public Records: past bankruptcies or past-due accounts in collections
What is a good in Canada?
A good credit score in Canada is between 660 and 724. This range is considered good because it falls within the middle of the credit score spectrum, which ranges from 300 to 900.
Credit scores in Canada are rated based on where they fall within this range. Your Equifax credit score, for example, can range from 300 to 900, with 300 to 559 being considered a poor credit score.
A fair credit score in Canada is between 560 and 659, while a good credit score is between 660 and 724. This means that if your credit score is 660 or higher, you're already in the good credit score range.
If your credit score is 725 or higher, it's considered very good, and if it's 760 or higher, it's considered excellent.
How Are Calculated
Your credit score is calculated based on a combination of factors, and understanding these can help you improve your credit report.
History of bill payments is a significant factor, making up around 35% of your credit score.
Timely payments will positively affect your credit, while missing payments will do the opposite.
Credit utilization ratio, which measures the amount of credit you use relative to your credit limit, accounts for around 30% of your credit score.
Ideally, your credit utilization ratio should not exceed 30%.
Credit length, which refers to the age of your credit accounts, contributes around 15% to your credit score.
The older your credit accounts, the better it is for your credit score.
Credit inquiries, which typically occur when lenders and creditors pull your credit file, make up around 10% of your credit score.
Public records, including bankruptcy, consumer proposals, and accounts in collections, also account for around 10% of your credit score.
Here's a breakdown of the factors that affect your credit score:
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