
Aetna insurance does cover massage therapy, but the specifics can be a bit confusing.
Aetna's coverage for massage therapy varies depending on the policy and the state you live in.
If you have a PPO (Preferred Provider Organization) plan, you may have more flexibility when it comes to choosing a massage therapist.
You can expect to pay a copayment or coinsurance for massage therapy, but the exact amount will depend on your plan.
Aetna's Coverage
Aetna's insurance policy recognizes the therapeutic benefits of massage therapy when it's part of a physical therapy plan of care.
Massage therapy is considered medically necessary as an adjunctive treatment to another therapeutic procedure performed on the same day. This is particularly applicable when the therapy is designed to restore muscle function, reduce edema, improve joint motion, or provide relief from muscle spasms.
Aetna's coverage is typically limited to the initial or acute phase of an injury or illness, specifically within an initial 2-week period. This means that extended massage therapy treatments may not be covered under Aetna's policy.
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CPT Code 97124

CPT Code 97124 is a specific code used in physical therapy to classify massage therapy services. This code is developed by the American Medical Association and is used to bill for therapeutic procedures like massage therapy.
Aetna's insurance policy recognizes the therapeutic benefits of massage therapy when it is part of a physical therapy plan of care. Massage therapy is considered medically necessary as an adjunctive treatment to another therapeutic procedure performed on the same day.
The CPT Code 97124 represents a therapeutic procedure that involves one or more areas, each 15 minutes. This code includes massage therapy techniques such as effleurage, petrissage, and/or tapotement.
Massage therapy is considered medically necessary for specific purposes, including restoring muscle function, reducing edema, improving joint motion, or providing relief from muscle spasms. It's essential to note that massage therapy should be limited to the initial or acute phase of an injury or illness, typically within an initial 2-week period.

Here are some key points to keep in mind when using CPT Code 97124:
- The massage therapy should be performed by a licensed physical therapist, not a massage therapist.
- The therapy should be used for therapeutic purposes, not relaxation.
- The massage therapy should be part of a physical therapy plan of care.
- The therapy should be limited to the initial or acute phase of an injury or illness, typically within an initial 2-week period.
Instances Not Covered
Aetna's coverage for massage therapy has its limitations. Massage therapy is not considered medically necessary for prolonged periods.
If you're seeking massage therapy for general relaxation or stress relief, it's unlikely to be covered by Aetna. This is because the therapy must be designed to restore function, reduce edema, improve joint motion, or provide relief from muscle spasms.
The coverage is typically limited to the initial or acute phase of an injury or illness, specifically within an initial 2-week period. If you're looking for extended massage therapy treatments, you may not be covered.
Massage therapy must be performed by a licensed physical therapist as part of a physical therapy plan of care to be covered. This means that if the massage therapy is performed by a massage therapist or other non-qualified provider, it may not be covered by Aetna.
Aetna's policy stipulates that the therapy must be expected to result in significant improvement within a month. If you're seeking massage therapy for maintenance or ongoing benefits, it's unlikely to be covered.
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Medical Necessity Documentation
Medical Necessity Documentation is crucial for Aetna's coverage of massage therapy. To ensure coverage, you'll need to provide documentation that clearly demonstrates the medical necessity of the therapy.
A detailed medical history is essential, including the patient's symptoms, diagnosis, and any previous treatments tried. This will help the insurance company understand the patient's condition and how massage therapy will benefit them.
A comprehensive treatment plan outlining the therapeutic procedures to be used, including massage therapy, and the expected outcomes is also necessary. This plan should be specific and measurable, so the insurance company can see how massage therapy will help the patient achieve their goals.
Regular progress notes are also important, demonstrating the patient's response to the treatment and any significant improvements. These notes should be kept up-to-date and accurate, as they will help the healthcare provider track the patient's progress and inform future treatment decisions.
Here are the essential documents required for Aetna's coverage:
- Medical History: A detailed medical history that includes the patient's symptoms, diagnosis, and any previous treatments tried.
- Treatment Plan: A comprehensive treatment plan that outlines the therapeutic procedures to be used, including massage therapy, and the expected outcomes.
- Progress Notes: Regular progress notes that demonstrate the patient's response to the treatment and any significant improvements.
Proper documentation is not only important for insurance purposes, but it's also a crucial part of patient care. It helps track the patient's progress, informs future treatment decisions, and ensures that the patient is receiving the most appropriate and effective care.
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Massage Therapy and Insurance
Aetna's insurance policy recognizes the therapeutic benefits of massage therapy when it's part of a physical therapy plan of care.
Massage therapy is considered medically necessary as an adjunctive treatment to another therapeutic procedure performed on the same day, particularly when it's designed to restore muscle function, reduce edema, improve joint motion, or provide relief from muscle spasms.
A patient recovering from a sports injury might have a physical therapy plan that includes massage therapy to help reduce muscle tension and promote healing.
Massage therapy can also be beneficial for patients with lymphedema, helping to reduce swelling through manual lymph drainage.
However, Aetna does not consider massage therapy as medically necessary for prolonged periods, limiting coverage to the initial or acute phase of an injury or illness.
Coverage is typically limited to an initial 2-week period, so extended massage therapy treatments may not be covered under Aetna's policy.
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Frequently Asked Questions
What does Aetna not cover?
Aetna does not cover non-medically necessary services, including those not approved by Aetna even if a doctor recommends them. This also includes charges for missed appointments, incomplete claim forms, and care for conditions that must be treated in a public facility.
Does Aetna have a copay for therapy?
Aetna typically covers therapy sessions with no cost or a small copay of $0-$60 per session after meeting the deductible. The exact cost depends on your individual plan, so it's best to check your policy details for specifics.
Sources
- https://www.choosept1st.com/blog/aetna-coverage-for-massage-therapy-cpt-code-97124
- https://www.aetna.com/health-guide/lesser-known-health-perks-plan-may-offer.html
- https://fsbphealth.com/therapeutic-massage-benefit/
- https://portlandwellnesscare.com/blog/does-insurance-cover-massage-therapy/
- https://wekneadyou.com/insurance-reimbursement-for-massage-therapy-services/
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