
Docusign CLM for Salesforce simplifies contract management and workflows by automating the entire contract lifecycle from creation to renewal. This integration streamlines the process, reducing manual errors and increasing productivity.
With Docusign CLM, contracts are created in Salesforce, eliminating the need for separate contract management systems. This integration also enables real-time contract data synchronization, ensuring that all parties have access to the most up-to-date information.
By automating contract workflows, Docusign CLM helps businesses reduce contract-related bottlenecks and increase revenue. This integration also provides real-time analytics, enabling businesses to make data-driven decisions and improve contract performance.
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Features and Benefits
DocuSign CLM for Salesforce offers a range of features and benefits that make it an attractive solution for contract management.
With DocuSign CLM, sales teams can stay within Salesforce to manage the entire agreement process, from generating documents to securing approvals and signatures. This setup ensures that each team can operate efficiently within their preferred environments.
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Automated extraction with human oversight is a key benefit of the workflow, as the AI automates data extraction, saving time on manual reviews, while the reviewer ensures accuracy, maintaining control over critical contract terms.
The integration of DocuSign CLM with Salesforce streamlines the contract management process from end to end, enabling seamless data flow and collaboration across departments. This integration leverages the strengths of both systems, eliminating the need for manual intervention and reducing the risk of errors.
Here are some of the key benefits of the workflow:
- Automated extraction with human oversight
- Efficient and accurate clause identification
- Enhanced data privacy and security with Docusign AI
By leveraging this workflow, DocuSign AI enhances the accuracy and speed of contract analysis, automating labor-intensive tasks while ensuring human oversight and precision.
Features
DocuSign CLM has tools and features to help you and your stakeholders agree and acknowledge contracts. DocuSign can send, electronically sign, and work with all your agreements, but it's the critical features that make it stand out.
You can create templates in DocuSign CLM to generate contracts in the future from Salesforce. Including placeholders in your templates for dynamic Salesforce data is a good practice to follow.
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DocuSign CLM allows you to configure your document generation rules in Salesforce. This means you can clarify when contracts should be generated, such as when the Opportunity stage closes.
DocuSign features enable you to track the status of your contracts inside Salesforce. This includes monitoring when an agreement has been sent, electronically signed, or is idle and waiting for approval.
Once signed contracts are returned to your business, you can store them and any related documents in Salesforce or DocuSign CLM.
Benefits of Salesforce
Salesforce is a powerful tool that can help streamline your business operations, especially when integrated with DocuSign CLM. By automating tasks and reducing manual processes, you can save time and increase productivity.
With the integration of DocuSign CLM and Salesforce, you can create a unified platform that enhances the contract management process from end to end. This integration leverages the strengths of both systems, enabling seamless data flow and collaboration across departments.

Automating contract-related processes can help you stay on top of renewals and important deadlines, thanks to automated reminders. This level of automation not only accelerates the pace of business but also enhances compliance by enforcing standardized processes and approval paths.
Here are some key benefits of using Salesforce:
- Automated extraction with human oversight: The AI automates data extraction, saving time on manual reviews, while the reviewer ensures accuracy, maintaining control over critical contract terms.
- Efficient and accurate clause identification: The AI can quickly identify and suggest complex clauses buried within lengthy contracts, significantly speeding up the review process.
- Enhanced data privacy and security: DocuSign AI ensures data privacy by securely extracting contract information without using sensitive company data to train external NLP models, protecting confidentiality and meeting compliance standards.
Using Docusign CLM in Salesforce
Using Docusign CLM in Salesforce is a game-changer for businesses that want to streamline their contract lifecycle management processes. DocuSign CLM integrates with Salesforce to automate contracts from within the platform, making it easier to create, electronically sign, modify, and work with contracts.
Many organizations use this integration to make the most of their Salesforce platform and reduce manual processes associated with contracts and sales. By automating tasks, you can reduce the time and effort required to manage contracts, freeing up your team to focus on more strategic activities.
To get started with Docusign CLM in Salesforce, you'll need to create templates that can be used to generate contracts in the future. Including placeholders in your templates for dynamic Salesforce data is a good practice. You can then configure your document generation rules in Salesforce to clarify when contracts should be generated.
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Here's a step-by-step guide to using Docusign CLM in Salesforce:
- Create templates with placeholders for dynamic Salesforce data
- Configure document generation rules in Salesforce
- Use Salesforce to generate contracts with templates created by Docusign CLM
- Review and edit contracts before sending them for signing
- Monitor the document's status inside Salesforce after sending
By following these steps, you can start working more effectively with contracts and automate many of the manual processes associated with contract lifecycle management.
Contract Management and Workflows
Contract management and workflows are critical components of any business, and integrating DocuSign CLM with Salesforce revolutionizes the contract management landscape. This integrated solution offers robust automation, seamless collaboration, and comprehensive compliance measures.
By automating workflows, teams can clear blockages and delays in contract management, increasing employee productivity and efficiency. DocuSign CLM helps businesses speed up contract negotiation timelines, allowing multiple stakeholders to review, edit, and leave comments on contracts.
The Agreement Trap is a common problem in contract management, where critical clauses are buried deep within contract text, making manual searches tedious and difficult. Docusign's Intelligent Agreement Management (IAM) solution, powered by AI-driven data extraction, automatically identifies and extracts key clauses, such as termination and jurisdiction.
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To extract contract metadata, including clauses, terms, and document types, and manage them in a pre-formatted CSV spreadsheet, follow these steps in Docusign CLM: Set up a Workflow, Add the "Use Docusign AI" Step, Add the "Review Data" Step, Add the “Append Text Document” Step, and Save and Publish the Workflow.
The benefits of this workflow include automated extraction with human oversight, efficient and accurate clause identification, and enhanced data privacy and security with Docusign AI. This process streamlines contract management, making key contract data available for decision-making and further business processes in platforms like Salesforce.
Here are the key steps to achieve this solution using Docusign CLM:
- Execute a workflow that triggers the AI model to extract contract metadata, including terms and clause details.
- Assign a reviewer to validate the extracted values, either accepting or adjusting the suggested values.
- Store the accepted data, ensuring it is searchable, reportable, and seamlessly integrated into business systems such as Salesforce.
Efficient Contract Creation and Negotiation
With DocuSign CLM for Salesforce, your teams can create and modify contracts directly on the platform, streamlining the contract creation process.
This allows for faster contract creation, as you can use predefined templates and integrate with Salesforce data to generate contracts quickly.
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DocuSign provides collaboration capabilities, enabling multiple employees to contribute to a contract, making it easier to get everyone on the same page.
The platform also automates repetitive tasks, freeing up your teams to focus on more important tasks, like selling and managing compliance.
With automated reminders for important deadlines, you can ensure that contracts move quickly through their lifecycle, minimizing delays and maximizing productivity.
DocuSign's features for contract negotiation, such as multiple stakeholders reviewing, editing, and leaving comments, speed up the approval of agreements, allowing you to finalize contracts in no time.
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Signature and Data Management
With DocuSign CLM, you can easily integrate electronic signatures into your workflows. This integration eliminates the need for physical signatures, saving you time and resources.
DocuSign CLM integrates exceptionally well with DocuSign eSignature, allowing users to sign contracts electronically. This powerful combination gives users the power to sign contracts electronically.
By removing tasks associated with collecting physical signatures, you can streamline your processes and reduce costs. Tasks like printing contracts, scheduling meetings to collect signatures, scanning contracts into digital copies, and emailing documents to various stakeholders involved in the deal can be eliminated.
Signature for Instant Benefits
Electronic signatures can save you a lot of time and effort. By integrating DocuSign eSignature with DocuSign CLM, you can sign contracts electronically, eliminating the need for physical signatures.
This integration has many benefits, including removing tasks associated with collecting physical signatures, such as printing contracts, scheduling meetings, scanning contracts, and emailing documents to stakeholders.
Here are some of the time-saving and cost-benefits of electronic signatures:
- Removing tasks associated with collecting physical signatures
- Reducing the need for manual intervention and minimizing the risk of errors
By using electronic signatures, you can streamline your contract management process and focus on more important tasks.
Trapped Agreement Data Disrupts Workflows
Manual searches for critical clauses in contracts can be tedious and difficult, a problem Docusign calls the "Agreement Trap". This is because key elements like termination, jurisdiction, or assignability are often buried deep within the contract text.
Dealing with hundreds of contracts, each ranging from a few to hundreds of pages, makes manual finding of these clauses overwhelming and time-consuming. The complexity increases as the need grows for a solution that not only finds these clauses but understands their context and meaning.
Without a system to preprocess documents like OCR to digitize documents and text splitting to break down large documents into smaller sections, efficiently reviewing contracts is nearly impossible, leading to delays and heightened risk. This is especially true for legal professionals managing agreements in a fast-paced enterprise environment.
The solution must integrate seamlessly into existing workflows, allowing teams to work within their preferred systems. For instance, legal professionals may want to focus solely on their contract review process without being inundated with unrelated customer data.
A solution that addresses the Agreement Trap must be quick to implement, flexible to meet evolving needs, and secure to ensure sensitive contract data remains within trusted systems. This combination of speed, accuracy, and security is critical for maintaining business agility while avoiding workflow bottlenecks caused by manually handling large volumes of agreement data.
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Configuring and Using Workflows
Configuring and using workflows in DocuSign CLM is a powerful way to automate business processes and increase productivity. You can configure workflows to execute repeatable business processes, such as contract approval and signing stages.
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To get started, you can create and configure a workflow by setting up a workflow, adding steps like "Use Docusign AI" and "Review Data", and appending text documents. This will help you extract contract metadata and manage it in a pre-formatted CSV spreadsheet.
Here are the steps to create and configure a workflow:
- Set up a Workflow
- Add the "Use Docusign AI" Step
- Add the "Review Data" Step
- Add the “Append Text Document” Step
- Save and Publish the Workflow
By following these steps, you can automate manual tasks and manage complex processes, eliminating unnecessary risk and reducing errors.
What Are Workflows?
A workflow is essentially a series of connected steps that automate manual tasks and manage complex processes. This helps eliminate unnecessary risk and reduce errors.
You can configure workflows to execute repeatable business processes, which is a key benefit of using DocuSign CLM, as mentioned in the Key Benefits of the Workflow section.
Workflows can be used to automate tasks such as document generation, contract signing, and data extraction, making your contract management process more efficient and accurate.
For example, you can use workflows to generate contracts automatically when specific conditions are met, such as when the Opportunity stage closes, as described in the DocuSign CLM Salesforce Integration Guide.
Here are some benefits of using workflows:
- Automated extraction with human oversight: The AI automates data extraction, saving time on manual reviews.
- Efficient and accurate clause identification: The AI can quickly identify and suggest complex clauses buried within lengthy contracts.
- Enhanced data privacy and security: Docusign AI ensures data privacy by securely extracting contract information without using sensitive company data.
By leveraging workflows, you can streamline your contract management process, make key contract data available for decision-making, and reduce errors and unnecessary risk.
Create and Configure the Workflow
To create and configure a workflow, you can follow these steps. Set up a Workflow in the first place. Adding the "Use Docusign AI" Step is also a crucial part of the process. This step will help you extract contract metadata such as clauses, terms, and document types.
To manage this metadata in a pre-formatted CSV spreadsheet, you'll need to add the "Review Data" Step. This step will allow you to review the extracted data and make any necessary adjustments. Finally, add the “Append Text Document” Step, which will enable you to append the extracted data to a text document.
After completing these steps, save and publish the workflow. This will make the workflow available for use in your organization.
Validation and Review
Validation and Review is a critical step in the Docusign CLM for Salesforce process. Assigning a reviewer to validate data is essential to ensure accuracy and completeness.
Reviewers must review and approve suggestions, examine suggested values, and take necessary actions. This process can be overwhelming, especially when dealing with hundreds of contracts.
To streamline this process, reviewers should complete the review in a timely manner. This involves examining suggested values and taking necessary actions to finalize the data.
Here's a breakdown of the steps involved in reviewer validation:
- Assign a reviewer to validate data
- Review and approve suggestions
- Examine suggested values
- Take necessary actions
- Complete the review
By following these steps, reviewers can ensure that the data is accurate and complete, and that the contracts are reviewed efficiently. This is especially important in a fast-paced enterprise environment where delays can have significant consequences.
Table of Contents
To get the most out of Docusign CLM for Salesforce, let's break down the key steps to follow.
Step 1: Create and Configure the Workflow. This involves setting up the process to work seamlessly with your Salesforce system.
Reviewing large volumes of contracts can be daunting and time-consuming, but with Docusign's AI-powered tools, you can streamline agreement review processes.
Step 2: Start the Workflow and Extract Contract Data. This step is crucial in extracting key information from your contracts.
Docusign's AI-powered clause extractions can convert unstructured documents into structured data for advanced analysis.
Step 3: Reviewer Validation of Extracted Data and Finalize. This step ensures that the extracted data is accurate and meets your organization's needs.
Docusign moves beyond the "agreement trap" by converting unstructured documents into structured data.
Step 4: Include Extracted Data in CSV File for Salesforce. This step is essential in integrating the extracted data with your Salesforce system.
With Docusign CLM for Salesforce, you can extract actionable insights and enable legal teams to focus on more strategic tasks.
Additional Key Considerations. This section provides additional insights and tips to help you get the most out of Docusign CLM for Salesforce.
Additional resources are available to help you implement Docusign CLM for Salesforce successfully.
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