Copel Innovating the Future of Energy Distribution

Copel is a leading energy company in Brazil, and they're innovating the future of energy distribution in exciting ways. One of the key initiatives is their focus on renewable energy, with a target of 50% of their energy mix coming from non-fossil fuels by 2025.

This commitment to sustainability is driven by a desire to reduce the company's carbon footprint and contribute to a cleaner environment. By investing in solar and wind power, Copel is helping to mitigate the impact of climate change.

As a result of their efforts, Copel has reduced its greenhouse gas emissions by 20% since 2015. This achievement is a testament to the company's dedication to environmental stewardship and its role in shaping a more sustainable future.

By harnessing the power of renewable energy, Copel is not only reducing its own carbon footprint but also providing a cleaner and more reliable energy supply to its customers.

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Copel has a strong commitment to efficiency and innovation in the energy sector. The company's Programa de Eficiência Energética, regulated by the Agência Nacional de Energia Elétrica (Aneel), aims to reduce energy waste through financing for equipment renewal and promotion of educational activities.

A notable achievement of the program is its 25-year history, dating back to the law that instituted it in 2000. This long-standing effort has helped raise awareness about energy efficiency among the population.

Innovation is also a key aspect of Copel's strategy, with a strong focus on research and development. The company invests in projects that seek original solutions to technical problems in the energy sector, as mandated by the Agência Nacional de Energia Elétrica (ANEEL).

Here are some key areas where Copel excels in efficiency and innovation:

Copel has been recognized for its efforts in sustainability and innovation. The company has been awarded the "Best Company in the Electricity Sector" by the Brazilian Stock Exchange (B3).

Copel has a strong commitment to its customers, with a customer satisfaction rate of over 90%. This is a testament to the company's focus on delivering high-quality services.

As the largest electricity distribution company in Brazil, Copel serves over 3.5 million customers across the country. This extensive reach allows the company to make a significant impact on the lives of its customers.

Copel has also been recognized for its contributions to the local community, with a program that donates 1% of its annual income to social and environmental projects. This commitment to giving back has made a positive impact on the communities it serves.

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To participate in the Copel project, you can start by visiting the website copel.com/site/trocou-economizou to learn about the rules and points of sale.

You'll need to make the purchase in person at a Lojas Colombo unit in Paraná or through televendas by calling 0800 642 4242.

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The project has a stock of 20,000 geladeiras, and deliveries are made within 90 days of purchase.

You can only buy one geladeira per client, and you must be the owner of the energy consumption unit and have your electricity bills up to date.

The geladeira you want to replace must have been in use for at least five years and be in working condition.

You'll need to deliver the old geladeira at the time of receiving the new one.

As part of the purchase, you'll also receive four incandescent or fluorescent light bulbs to be exchanged for more efficient LED bulbs.

All the collected materials will be properly disposed of through a reverse logistics process that allows for the reuse of waste.

The Copel app is a free channel for customers to make inquiries and request services, available for Android and iOS smartphones and tablets.

It's worth noting that most of Copel's interactions happen digitally, with around 95% of their 6 million monthly interactions taking place through digital channels like their website, app, and WhatsApp.

The app is a convenient way for customers to access services, such as consulting their account or making requests, from the comfort of their own homes.

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The Copel company in Curitiba has opened a new space for in-person customer service, combining technology and welcoming atmosphere.

This new space is designed to meet the needs of customers who require in-person service, despite 95% of the company's 6 million monthly interactions taking place digitally through channels like the website, app, and WhatsApp.

The space is located in the Santa Quitéria neighborhood and offers personal service from 8am to 4pm, with self-service options available until 5pm.

You can find it on Rua Professor Brasílio Ovídio da Costa, number 1703. The space is equipped with five self-service kiosks and eight computers with scanners for document digitization.

The Copel company has found that 60% of in-person interactions in Curitiba take place at these self-service kiosks.

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The App is a great way to stay connected and get things done on the go. The Aplicativo Copel is a free app available for both Android and iOS devices, making it easily accessible to anyone with a smartphone or tablet.

This app is designed to be a convenient channel for making queries and requesting services. It's a simple and straightforward way to get things done without having to physically visit a location.

The app is specifically designed for users who want to make the most of their mobile devices. With the Aplicativo Copel, users can easily access a range of services and features on their smartphones and tablets.

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Copol is a Brazilian electric utility company that has been around for 71 years, founded in 1954. They are the largest company in the State of Paraná.

Their headquarters is located in Curitiba, Brazil, and they have a strong presence in the region. They directly serve 3,549,256 consuming units across 393 cities and 1,114 locations.

Here's a breakdown of the types of establishments they serve:

Their staff is composed of 8,376 employees, who work hard to provide electricity to the region. In 2017, the company had a revenue of US$ 4.3 billion and a net income of US$ 323.9 million.

At Copel, integrity is a core value that guides their actions and decisions. They have a Committee of Ethics in place to ensure that their conduct aligns with the highest standards of integrity.

This committee is just one part of their comprehensive approach to integrity, which includes a Code of Conduct and a Code of Conduct for Suppliers. These documents outline the expected behavior and responsibilities of Copel employees and suppliers.

One of the key aspects of Copel's integrity program is their Cadam system, which is likely an acronym for a specific system or process. They also have a Compliance department that oversees their corporate risk management.

Here are some of the key components of Copel's integrity program: