
To become a certified claims examiner, you'll need to meet the education and training requirements. A bachelor's degree in a field like business, finance, or a related field is typically required.
Claims examiner certification programs are available through various organizations, such as the American Board of Insurance (ABI) and the National Association of Insurance Commissioners (NAIC). These programs provide the necessary education and training to pass the certification exam.
The ABI's Certified Claims Examiner (CCE) program, for example, requires completion of a series of courses and exams, including a comprehensive final exam. The NAIC's Certified Insurance Examiner (CIE) program also offers a certification exam after completing a series of courses and passing a background check.
Many claims examiners start their careers in the insurance industry, working their way up to a claims examiner role with experience and education.
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Education and Training
Pursuing claims examiner certification requires a strong foundation in education and training. Many certification programs, such as the Associate in Claims (AIC) designation, require a bachelor's degree in a field like insurance, business, or a related field.
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To become a claims examiner, you'll need to develop strong analytical and communication skills, which can be honed through coursework in subjects like statistics, accounting, and law. Some programs may also offer specialized courses in claims examination.
Formal education is just the starting point for a career in claims examination. Many claims examiners also complete on-the-job training or professional development courses to stay up-to-date on industry developments and best practices.
School
School is a crucial part of our educational journey, and it's where we spend most of our formative years. Formal education typically begins at the age of 5 or 6 and continues until the age of 18.
In the US, for example, students attend elementary school from 5 to 11 years old, middle school from 11 to 14 years old, and high school from 14 to 18 years old. The school year usually runs from September to June.
Many schools around the world have a similar structure, with students progressing from primary school to secondary school and then to post-secondary education.
Online Courses for Certifications
Online courses for certifications are a great way to boost your career in the medical field. Medical Terminology is a specialization that can help you develop skills in medical language and prepare for further studies in the medical field.
You can earn certifications in Medical Coding, including ICD 10 & 11 Medical Coding and Billing, which can prepare you for the Medical Coding Certification Exam. The Introduction to Medical Coding (I2MC) Course is also available.
Data Science for Healthcare Claims Data is another area where you can earn certifications, learning how to transform raw healthcare claims data into valuable knowledge and actionable insights. Medical Coding for the U.S. healthcare industry is a rapidly growing career choice, and you can jumpstart your career with online courses.
The EU's Medical Device Regulation (MDR) is also a topic covered in online courses, specifically for those involved in developing medical devices. Practical Regulatory Affairs 2020 - US FDA Medical Devices is a course that discusses real-world situations with US FDA Medical Device regulations.
A Specialty Approach to Learning Medical Billing and Coding can help you boost your earning ability and marketable skills by learning to speak medicine.
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Certification and Licensing
Certification and licensing are crucial for medical claims examiners, and it's essential to understand the requirements. Certification is a voluntary credential that demonstrates your competence and professionalism in the field, and it can be earned through organizations like the American Academy of Professional Coders (AAPC) or the American Health Information Management Association (AHIMA).
Licensing, on the other hand, is a mandatory requirement that varies by state. Some states require a pre-licensing education or a passing score on a licensing exam, while others may require both. For example, in some states, medical claims examiners are not required to be licensed as individuals because they can work under the company's license. The National Insurance Producer Registry (NIPR) provides information about state licensing requirements.
To become a certified medical claims examiner, you can consider obtaining the Certified Billing and Coding Specialist (CBCS) certification, which is awarded by the National Healthcareer Association. This certification requires passing an exam and typically doesn't require a minimum education level and work experience.
Education Requirements
Education Requirements for Medical Claims Examiners are quite varied. Some employers require or strongly prefer candidates with a postsecondary diploma, especially with a medical background.
To be competitive, having a bachelor's degree or insurance-related work experience can be beneficial. This is because new laws and court decisions can affect insurance coverage and how claims must be handled.
Continuing education is crucial to the MCE profession, as new medical procedures and prescription drugs emerge. Medical claims examiners must stay up to date on these developments.
The MA program can also prepare you for a successful career as a medical claims examiner. This is because the curriculum includes an externship where you'll have hands-on experience with medical claims processing.
Some states require medical claims examiners to have a certain number of continuing education credits per year to renew their license. This ensures they remain knowledgeable about the latest developments in the field.
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Certification and Licensing
Certification and licensing are crucial for medical claims examiners. In some states, medical claims examiners are not required to be licensed as individuals because they can work under the company's license. However, certification is a voluntary credential that demonstrates your competence and professionalism in the field.
You can earn certification from organizations like the American Academy of Professional Coders (AAPC), the American Health Information Management Association (AHIMA), or the American Medical Billing Association (AMBA). To qualify for certification, you usually need to pass an exam and meet certain education or experience requirements.
In the US, some states require medical claims examiners to pass a licensing exam, while others may require a certain number of continuing education credits per year to renew the license. The National Insurance Producer Registry (NIPR) provides information about state licensing requirements.
Medical claims examiners can also obtain certifications like the Certified Billing and Coding Specialist (CBCS) from the National Healthcareer Association. This certification requires passing an exam and has a renewal period of every 2 years.
Here are some certifications and their requirements:
- Level 1 Certification – Xactimate Fundamentals: requires passing an exam and costs $105
- Level 2 Certification – Xactimate Proficiency: requires passing an exam and costs $105
- Level 3 Certification – Xactimate Mastery: requires passing an exam and costs $105
It's essential to note that licensing requirements for medical claims examiners vary by state, and some states may require a certain number of continuing education credits per year to renew the license.
Associate
The Associate in Claims (AIC) program is a great resource for experienced insurance adjusters looking to develop a deeper understanding of the industry.
It takes approximately 9-12 months to complete the four-module program, with each module averaging 6-8 weeks for completion.
The AIC program provides on-the-job work experience that can be used to land jobs and develop career-building skills.
The costs associated with the program include $365 per module for four modules and between $224 to $319 for the exam.
The program covers a wide range of skills, including claims handling, claims resolution, claims investigation, fraud prevention, interviewing, negotiation, data analysis, communication, and inter-departmental collaboration.
By completing the AIC program, you'll gain a more comprehensive understanding of how the insurance industry interacts, from public and legal implications to its organizational structure.
This is a valuable credential to have, especially if you're looking to advance your career in the insurance industry.
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Skills and Knowledge
As a claims examiner, you'll need a strong foundation in both technical knowledge and soft skills to succeed. Analytical ability is crucial, as you'll be evaluating insurance claims to determine payment obligations and amounts.
To excel in this role, you'll need to gather information from various sources, including customers, healthcare providers, medical experts, and legal advisors. This requires knowing the right questions to ask and how to ask them effectively.
Attention to detail is also essential, as small details can have significant financial consequences. You'll need to carefully review documents and other evidence to ensure accuracy.
Effective communication and interpersonal skills are vital, as you may interact with customers who are upset or frustrated. You'll need to be understanding and supportive while also being firm regarding your company's policies.
In terms of technical skills, you'll work with numbers extensively, so being good with math and accurate in your calculations is a must. You'll need to understand different insurance policies, laws and regulations, and methods for investigating and verifying claims.
Here are some key skills and knowledge areas required for a claims examiner:
By combining these technical and soft skills, you'll be well-equipped to succeed as a claims examiner and make a positive impact in your role.
Career Advancement
Career advancement for medical claims examiners can come through further education, obtaining advanced certifications, or specializing in a particular area of claims processing.
With experience, you can move into senior-level roles such as medical claims auditor, who audits and evaluates the quality and accuracy of claims processed by other examiners.
Medical claims examiners can also take on leadership roles, such as medical claims supervisor, who oversees and coordinates the work of a team of examiners.
Some possible career paths for medical claims examiners include medical claims auditor, supervisor, and consultant, each offering opportunities to take on greater responsibilities or provide expert advice to improve claims management practices.
Career Advancement Opportunities
As a medical claims examiner, you can advance your career by gaining more experience, education, certification, or specialization.
You could also look for opportunities to work for larger or more reputable insurance companies or health care providers.
Some medical claims examiners have gone on to become medical claims auditors, who audit and evaluate the quality and accuracy of the claims processed by other examiners.
Others have taken on more responsibilities or leadership roles as medical claims supervisors, who oversee and coordinate the work of a team of examiners.
A few have even become medical claims consultants, providing expert advice and guidance to insurance companies, health care providers, or other clients on how to optimize their claims management and reduce their costs and risks.
Potential career paths for medical claims examiners include roles such as medical claims auditor, supervisor, or consultant.
Here are some specific career paths for medical claims examiners:
- Medical claims auditor: a senior-level examiner who audits and evaluates the quality and accuracy of the claims processed by other examiners.
- Medical claims supervisor: a manager who oversees and coordinates the work of a team of examiners.
- Medical claims consultant: an expert who provides advice and guidance to insurance companies, health care providers, or other clients on how to optimize their claims management and reduce their costs and risks.
Highest Paying States
If you're looking to boost your salary as a medical claims examiner, consider relocating to one of the top paying states. Washington D.C. takes the top spot with an average hourly pay of $43.19 and an average salary of $89,830.
New Jersey is a close second, offering an average hourly pay of $41.70 and an average salary of $86,730. Connecticut and California also make the list, with average hourly pays of $39.33 and $38.26, respectively. Massachusetts rounds out the top 5 with an average hourly pay of $37.55 and an average salary of $78,100.
Here are the top 5 paying states for medical claims examiners:
Steps to Become an Adjuster and Investigator:
To become a successful adjuster and investigator, you'll want to start by getting a high school diploma or GED, as a strong foundation in math, English, and communication is essential.
Working in entry-level positions within the insurance industry can provide valuable experience, such as working as a claims assistant or customer service representative.
Most states require claims adjusters to be licensed, so be sure to complete the necessary coursework and pass the licensing exam in your state.
Certifications like the Associate in Claims (AIC) or the Chartered Property Casualty Underwriter (CPCU) can demonstrate your expertise and commitment to the profession.
To succeed in this role, focus on building essential skills like analytical thinking, negotiation, communication, and attention to detail.
Continuing education programs can help you stay informed about industry trends, legal changes, and new technologies to remain competitive in your career.
Job Description
As a claims examiner, your job is multifaceted and requires attention to detail. You'll be responsible for determining medical insurance coverage by studying insurance policies.
To perform this task, you'll need to establish proof of loss by gathering information from various sources, including customers, physicians, employers, healthcare providers, and other insurance companies. This involves investigating questionable claims to ensure accuracy.
Your day-to-day tasks will include documenting medical claims by completing forms, reports, logs, and records. You'll also resolve medical claims by approving or denying documentation, which requires a thorough understanding of insurance policies and regulations.
Calculating benefits and initiating payment is another critical aspect of the job, as is ensuring that all company policies and procedures are followed, as well as all government insurance regulations. You'll also maintain high levels of customer service by responding to customer inquiries.
Here are some of the key responsibilities of a claims examiner:
- Determining medical insurance coverage
- Establishing proof of loss
- Investigating questionable claims
- Documenting medical claims
- Resolving medical claims
- Calculating benefits
- Ensuring compliance with company policies and government regulations
Certification Options
Certification is a voluntary credential that demonstrates your competence and professionalism in the field of medical claims examination. Certification can be earned from various organizations, such as the American Academy of Professional Coders (AAPC), the American Health Information Management Association (AHIMA), or the American Medical Billing Association (AMBA).
To qualify for certification, you usually need to pass an exam and meet certain education or experience requirements. For example, the American Academy of Professional Coders (AAPC) offers a certification exam that requires passing a test and meeting education or experience prerequisites.
There are also software-specific certifications, such as Xactimate, which is a software used by claims adjusters to accurately and quickly complete the claims filing process. Verisk offers three Xactimate certifications: Level 1 Certification – Xactimate Fundamentals, Level 2 Certification – Xactimate Proficiency, and Level 3 Certification – Xactimate Mastery.
Online courses are also available to help you prepare for certifications, such as the Medical Terminology specialization, which teaches learners to identify common prefixes, suffixes, roots, and abbreviations in medical language.
The cost of Xactimate certification exams is $105, and the certification is valid for two years. It's recommended to complete exam preparation before taking the exam, and Verisk provides various resources and tools to prepare for each exam.
Here are some online courses for medical claims examiners to earn certifications:
- Medical Terminology
- Data Science for Healthcare Claims Data
- ICD 10 & 11 Medical Coding and Billing
- Introduction to Medical Coding (I2MC) Course
- Medical Coding: ICD-10-CM Diagnosis Code Training
- Medical coding for U.S. healthcare industry
- A Specialty Approach to Learning Medical Billing and Coding
- Practical Regulatory Affairs 2020 - US FDA Medical Devices
Frequently Asked Questions
What's the difference between a claims adjuster and a claims examiner?
A claims adjuster negotiates with policyholders to settle claims, while a claims examiner reviews claims to ensure they follow guidelines and makes payment decisions. The examiner's role is more focused on evaluating claims for payment, denial, or referral to an investigator.
Is being a claims examiner hard?
Being a claims examiner requires strong attention to detail and problem-solving skills, making it a challenging yet rewarding career. If you're detail-oriented and enjoy solving complex problems, a career as a claims examiner might be a good fit.
Sources
- https://www.linkedin.com/advice/0/how-do-you-become-medical-claims-examiner-rmecc
- https://www.brooklinecollege.edu/blog/how-to-become-a-medical-claims-examiner/
- https://adjustthis.com/adjuster-license/best-claims-adjuster-certifications/
- https://www.zippia.com/medical-claims-examiner-jobs/certifications/
- https://setmycareer.com/resources/claims-adjuster-examiner-and-investigator.php
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