
Citibank Malaysia offers a wide range of banking services to cater to different needs.
With Citibank Malaysia, you can enjoy a variety of credit cards that offer rewards, cashback, and exclusive benefits.
Their credit cards include the Citi Cash Back Card, Citi Rewards Card, and Citi PremierMiles Card.
You can also apply for a personal loan with Citibank Malaysia, with interest rates starting from 4.88% per annum.
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Citi Appoints Vikram Singh as Malaysia Franchise CEO
Citi has appointed Vikram Singh as the chief executive officer of Citi Malaysia, starting from 1 May.
Vikram Singh reports directly to Amol Gupte, South Asia and ASEAN head, Citi.
Vikram Singh is tasked with leading the country team of Citi's Malaysia franchise.
He will also have oversight of the Citi Solutions Centers in Malaysia.
Prior to his new role, Vikram Singh was head of Asia Pacific Regional Account Management, Global Subsidiaries Group, based in Singapore.
Banking Services
Citi offers a wide range of personal banking services, including checking and savings accounts, time deposits, and foreign currency products.
You can manage your account online or through the mobile app, making it easy to conduct banking transactions on the go. Citi provides a secure website for online banking and mobile banking services.
Citi's range of banking products also includes debit and ATM cards, credit cards, loan products, investment products, and insurance products.
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Banking Online & Mobile
You can bank online with Citi by accessing their secure website for conducting transactions. This is a convenient option for managing your finances from the comfort of your own home.
Citi also offers mobile banking services, allowing you to access your accounts and conduct transactions on the go. This is especially useful for people who are always on the move.
You can use your mobile device to check your account balances, transfer funds, and even pay bills online. This level of flexibility is a big advantage of online and mobile banking.
Citi provides a range of online banking services, including fund transfer services, which make it easy to send and receive money.
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Phone Banking
Phone banking is a convenient way to manage your finances. It's available 24 hours a day, so you can do your banking at a time that suits you.
You can choose to bank in English, Bahasa, or Mandarin, making it accessible to a wide range of customers.
The CitiPhone service allows you to carry out various banking transactions, including account information and credit limit inquiries.
You can also use the Interactive Voice Response (IVR) system for a self-service option, or speak to a CitiPhone officer for assistance.
Transactions that can be carried out include funds transfer, rewards redemption, and reporting lost or stolen cards.
You can even generate a Telephone PIN, enrol in E-statements, and set up SMS alerts through the CitiPhone service.
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Banking Infrastructure
Citibank Malaysia has a robust banking infrastructure that allows its customers to access their accounts and perform various transactions with ease. As of 2014, Citibank debit, ATM, and credit cardholders can use their cards at over 11,000 MEPS shared ATMs in Malaysia.
These ATMs are located at 2000 locations nationwide, making it convenient for customers to access cash and check their balances. In addition to MEPS ATMs, Citibank customers also have access to over 1.2 million Citi and Visa Plus ATMs in over 100 countries.
The MEPS shared ATM network is a vast and reliable system, with 201 financial institutions, including Citi, participating in the network. All MEPS ATMs display the MEPS logo, which ensures that customers know they are accessing a secure and reliable service.
Customers can perform various transactions at MEPS shared ATMs, including cash withdrawals and balance inquiries.
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History
Citibank Malaysia has a rich history that spans over six decades. It was formerly known as First National City Bank and opened its first Malaysian branch in Jalan Medan Pasar, Kuala Lumpur with 17 employees in July 1959.
The bank quickly expanded, opening two more branches in 1965 on Jalan Ampang road in Kuala Lumpur and another on Light Street in Penang.
In 1994, Citibank Berhad was locally incorporated on April 22, making it the first American Bank to do so.
The offshore banking unit of Citibank opened at the Labuan International Offshore Financial Center.
Citibank's consumer and corporate banking operations were brought under one roof at the new HQ, Citibank Menara on June 11, 2001.
Following the lifting of restrictions on foreign banks in 2006, Citibank opened four new branches throughout Malaysia – in Bukit Tengah (Penang), Damansara Perdana (Petaling Jaya), Klang, and Puchong (Selangor).
Citibank also launched its first Islamic banking product, Murabahah Deposit-i with Kuwait Finance House Malaysia Berhad as its first foreign currency Commodity Murabahah inter-bank counter party.
In 2009, Citibank expanded its branch network to eleven with the opening of four new branches in New Bank Branches in Taipan USJ, Cheras, Melaka, and Kuantan.
On November 1, 2022, Citigroup completed the transfer of Citi Malaysia's retail banking and consumer credit card businesses to UOB Malaysia, excluding the bank's institutional businesses.
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Frequently Asked Questions
What happened to Citibank in Malaysia?
UOB acquired Citibank's consumer banking franchise in Malaysia in November 2022, marking a significant change in the country's banking landscape. The acquisition includes Citibank's operations, customers, and assets in Malaysia.
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