
To cancel your Chase Sapphire Preferred subscription, you'll need to call the bank's customer service number at 1-800-432-3117.
You can also cancel online by logging into your account on the Chase website or mobile app, but be aware that this method may not be as effective as calling.
To start the cancellation process, you'll need to have your account information and identification ready, including your account number and social security number.
This will help the representative verify your identity and assist you with canceling your subscription.
Cancelling Sapphire Subscription
Cancelling your Chase Sapphire Preferred card can be done through various channels. You can cancel online, over the phone, or in person.
To cancel online, log in to your account and go to the side menu from the “Accounts” page. Choose "Secure messages" and click on “New Message”, then send a brief message stating that you’d like to cancel your Chase Sapphire Preferred account.
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Alternatively, you can call customer service at (800) 945-2000 and follow the automated prompts to get connected to a customer service rep. State your request to cancel the card and the representative will guide you through the process.
You can also cancel in person at a Chase branch location during normal business hours.
Note that cancelling your Chase Sapphire Preferred card may result in a dip in your credit score, which can be influenced by the card's credit limit and how long you've had the card.
What to Do Before Closing
Before closing your Chase Sapphire Preferred credit card, take a moment to consider the potential impact on your credit score. Closing a credit card can negatively affect your credit score.
You'll want to think about your rewards balance, especially if you're earning Chase Ultimate Rewards points. If you have another Chase card that earns these rewards, you can simply move your points to that account.
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Don't forget to cash in your rewards before closing the card if you don't have another card to transfer them to. If you have a co-branded card, your rewards will always accumulate in the loyalty account for that brand, so you'll keep all your points after closing the card.
Be aware that Chase will typically refund your annual fee if you cancel within 30 days of the fee posting to your account. If it's after that, you might be out the annual fee for the year.
Make sure to update any auto payments to avoid missing payments. If you've set up automatic payments on your credit card, change the card information on those accounts so you don't miss any payments.
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Cancellation Process
You can cancel your Chase Sapphire Preferred card through various channels. To cancel online, log in to your account and go to the "Accounts" page, then choose "Secure messages" and click on "New Message" to send a brief message stating your intention to cancel.
To cancel over the phone, call customer service at (800) 945-2000, enter your account information, and follow the automated prompts to get connected to a representative who will guide you through the process.
You can also cancel in person at a Chase branch location during normal business hours. It's worth noting that cancelling your Chase Sapphire Preferred card may result in a dip in your credit score.
If there's a balance remaining on the canceled account, you'll still need to make at least the minimum payment every month until the balance is paid in full.
You can cancel your Chase Sapphire Preferred card through the following methods:
- Online: Log in to your account and send a secure message
- Over the phone: Call customer service at (800) 945-2000
- In person: Visit a Chase branch location during normal business hours
Frequently Asked Questions
Can I cancel my Chase Sapphire card online?
Yes, you can cancel your Chase Sapphire card online through Chase.com's secure messaging system. To initiate the cancellation process, log in to your account and use the secure messaging system.
Do I lose my points if I cancel my Chase Sapphire card?
No, your points remain on your card even if you cancel or downgrade your Chase Sapphire card. However, redemption options may change depending on the new card you switch to
Does Chase Sapphire Preferred have free cancellation?
Yes, the Chase Sapphire Preferred credit card offers trip cancellation coverage, reimbursing up to $20,000 per trip for unforeseen circumstances. Coverage includes up to $10,000 per person for sickness, severe weather, and other unexpected events.
How do I get my Chase Sapphire Preferred annual fee waived?
To get your Chase Sapphire Preferred annual fee waived, you must be an active servicemember and indicate this on your application. If confirmed, Chase will not charge you any fees.
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