
You can use your OTC card at most retail stores, but it's not a guarantee. Some stores may not accept OTC cards, so it's always a good idea to call ahead and confirm.
Many big-box stores like Walmart and Target do accept OTC cards, but it's worth noting that some pharmacies and specialty stores may not accept them.
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What Stores Accept OTC Card
Your OTC card can be used at various retail stores, but it's essential to know where exactly you can use it. Walgreens, CVS Pharmacy, Walmart Pharmacy, and Target Pharmacy are some common locations that may participate in Medicare Advantage plan OTC programs.
To find participating locations, you'll need to check with your Medicare Advantage plan provider or visit their website. This will give you a list of stores that accept your OTC card.
Here are some specific stores where you can use your OTC card:
- Walgreens
- CVS Pharmacy
- Walmart Pharmacy
- Target Pharmacy
You can also use your OTC card online, but only through specific websites. For example, you can order products online, by phone, or by mail exclusively through NationsBenefits, which is an OTC partner. However, your OTC card is not accepted at online retailers like Walmart.com, but in-store purchases are accepted.
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Card Usage and Benefits
Your Benefits Prepaid Card can be used to purchase eligible OTC items at participating retail stores in-person. You can also order products online, by phone, or by mail exclusively through our OTC partner, NationsBenefits, and get them delivered to your home at no additional cost.
In-person purchases with your Benefits Prepaid Card are accepted at participating retail stores. Online retailers like Walmart.com do not accept your Benefits Prepaid Card, but in-store purchases are accepted.
You can order products online, by phone, or by mail through NationsBenefits for home delivery. This service is available exclusively through NationsBenefits, and there's no extra cost for delivery.
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OTC Card Locations and Usage
You can use your OTC card at participating retail stores in-person, as well as online through the OTC partner, NationsBenefits, and have products delivered to your home at no additional cost.
Some stores that accept OTC cards for eligible items include Walgreens, CVS Pharmacy, Walmart Pharmacy, and Target Pharmacy.
You can find participating locations by visiting your Medicare Advantage plan provider's website or by contacting them directly.
To purchase eligible items online, you can visit medlineotc.com/card and place an order using your CHPW Medicare Advantage member ID card and date of birth.
You can also order online through Walmart and Walgreens by visiting http://www.mybenefitscenter.com and following the links.
If you prefer to order by phone, you can call Medline at 1-833-569-2330 (TTY: 711) Monday – Friday from 7 a.m. to 7 p.m. CST.
You can also order by mail by completing the order form and following the included mailing instructions.
To manage your OTC & Grocery card details, including finding participating retailers and checking your balance, visit the benefits center at http://www.mybenefitscenter.com.
Note: You must continue to pay your Medicare Part B premium, and limitations, copayments, and restrictions may apply.
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Sources
- https://www.carepartnersct.com/using-your-plan/how-use-your-over-counter-otc-benefit
- https://www.marca.com/en/lifestyle/us-news/personal-finance/2023/08/18/64df839922601d977c8b45b4.html
- https://www.healthybluela.com/medicare/member-otc-benefits
- https://medicare.chpw.org/member-center/medicare-plan-benefits/over-the-counter/
- https://www.medicaresupplement.com/coverage/does-medicare-cover-otc-card/
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