
If you're trying to track your Aliexpress package but the tracking number isn't working, don't worry, we've got you covered.
Typically, tracking numbers are updated every 2-5 business days, but sometimes they can be delayed due to customs clearance or other issues.
One possible reason for the tracking number not working is that the tracking information hasn't been updated yet, so try checking back later.
Make sure you're entering the correct tracking number, as incorrect numbers can lead to frustration and wasted time.
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Common Issues
Aliexpress tracking numbers can be frustrating, but there's usually a reason behind the issue.
AliExpress is a reliable online shopping website, so it's rare for a seller to give a false tracking code or not provide one at all.
Typically, there's a clear explanation for why the tracking number isn't working.
The most common reasons for this include the seller not providing a tracking code, or giving a false one.
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A false tracking code can be caused by the seller entering an incorrect code, or not providing a valid one in the first place.
It's not uncommon for sellers to forget to provide a tracking code, or to enter an incorrect one by mistake.
In any case, it's usually easy to figure out what's going on and get your tracking number working again.
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Tracking Problems
Tracking problems can be frustrating, especially when you're eagerly waiting for your package to arrive. It's not uncommon for AliExpress tracking numbers to not work, but most of the time, there's a clear explanation for this.
If your tracking number is not working, check if you've entered it correctly, as it's possible that you copied some extra characters. Make sure to re-enter the tracking number carefully, without any spaces at the beginning or end.
There are several reasons why your AliExpress tracking number may not be working, including shipping delays, no initial scan, or carrier delays. If tracking hasn't been updated for more than 48 hours, contact the seller or use third-party tracking tools to check for any new updates.
If your tracking number is still not working after 24-48 hours, it's possible that the seller entered the wrong tracking number or there's a carrier delay. Wait a bit longer before checking again, and if the issue persists, contact the seller to confirm the correct tracking number.
If you're still having trouble, don't worry, buyer protection is there to help. You can open a dispute or contact AliExpress customer service via live chat to resolve the issue.
Error on Entry
Error on Entry can be frustrating, but it's often a simple fix. Make sure you've entered the tracking number correctly.
It's easy to copy a tracking number incorrectly, especially if it's long. Carrier Delays can also cause issues. Sometimes, the tracking number may not work right away due to carrier delays.
Double-check the tracking number for any extra characters, like spaces at the beginning or end. If you're still having trouble, wait 24-48 hours before trying again.
Delay
Delays are a normal part of the shipping process, but it can be frustrating when you're waiting for your package.
Sometimes it may take a few days to display the correct tracking number due to the carrier, and this delay can be even longer on Chinese holidays like Chinese New Year.
Be patient, as 99.9% of the time the package will arrive home without any problem.
If you're experiencing a delay, it's essential to stay calm and know that buyer protection is in place to help you.
Here are some possible causes of delays:
- Shipping Delays: High shipping volumes during peak seasons can cause delays in package scanning.
- No Initial Scan: Packages may not be immediately scanned into the carrier's system, especially with economy shipping options.
If tracking hasn't been updated for more than 48 hours, contact the seller or use third-party tracking tools to check for any new updates.
In some cases, the tracking number may not work right away, and it's normal to wait 24-48 hours before checking again. If the issue persists, contact the seller to confirm the correct tracking number.
If you're waiting for a package and the tracking number is stagnant, it may take up to 10 business days for the tracking to function properly. After this time, it should show either an "accepted" or "pre-registered" status.
Solving the Issue
If you're worried about your order, wait a few days, as the package is likely to continue on its way.
Tracking numbers can be unreliable, and it's not uncommon for them to stop updating for an extended period.
It's usually not a cause for concern if the tracking information shows different stages of the order's journey until it suddenly stops updating.
If you've waited a few days and the tracking number still hasn't updated, you can contact the seller or AliExpress customer support for assistance.
Tracking Number Issues
Tracking Number Issues can be frustrating, but there are usually simple explanations. Sometimes the tracking number may not work due to Carrier Delays, which can take time for the tracking number to activate in the courier's system.
It's not uncommon for tracking numbers to be invalid or incorrect, which can be due to the seller entering the wrong tracking number.
Make sure you have entered the tracking number correctly, as it's possible that when you copied it, you also copied some characters that don't belong to the tracking, such as a space at the beginning or at the end.
If the tracking number is valid but has not progressed beyond a particular status, there are a few possible scenarios: the order may show as "accepted" but has yet to be picked up by the seller from their warehouse, or it may require additional documentation to clear customs and arrive at its final destination.
If the tracking number is not found or is invalid, wait 24-48 hours before checking again, as it may take time for the tracking number to activate.
Here are some possible reasons why your AliExpress tracking may not be updating:
- Shipping Delays: High shipping volumes during peak seasons (e.g., holidays) can cause delays in package scanning.
- No Initial Scan: Occasionally, packages are not immediately scanned into the carrier's system, especially with economy shipping options.
If you're concerned about your order, it's a good idea to contact the seller or use third-party tracking tools to check for any new updates.
Understanding the Problem
If the Aliexpress tracking number is not working, it can be frustrating and confusing. Sometimes, the tracking number may not display activity once the package leaves China.
Non-tracking standard shipping, such as "AliExpress Saver Shipping" or "China Post Economy", can be a common culprit. These tracking numbers may show activity while the package is in China, but then stop once it's shipped out.
It's essential to note that the absence of a trackable tracking number doesn't necessarily mean you're out of luck. If the estimated delivery date has passed or the protection period is near expiration, it's time to initiate a dispute.
If you're experiencing a stagnant tracking number, it may take up to 10 business days for it to function properly. After this time, it should show either an "accepted" or "pre-registered" status.
Causes of Failure
Let's talk about the causes of failure when it comes to tracking your AliExpress packages. One common reason is that the tracking number is not working because it doesn't exist or is invalid.
It's rare for a seller to give a false tracking code or not to give it at all, but it does happen. Usually, there's a clear explanation for this, so it's worth investigating further.
Sellers may provide tracking numbers that seem trackable but show no movement, which can be frustrating. But, it's essential to note that it may take up to 10 business days for the tracking to function properly.

If the tracking is still not working and there are no updates after the tenth day, it may be cause for concern. This is especially true if the seller is unresponsive or the store has closed.
If the tracking number is valid but has not progressed beyond a particular status, there are a few possible scenarios. Here are some possible reasons:
- An order may show as "accepted" but has yet to be picked up by the seller from their warehouse.
- An order with "customs entry" status may require additional documentation to clear customs and arrive at its final destination.
- Orders marked as "leaving airline" or "leaving the country" may experience delays due to high volume in your country. It is advised to contact the shipping company for further assistance.
Non-tracking standard shipping can also stall, especially when using "AliExpress Saver Shipping" or "China Post Economy." Even if the tracking number displays activity while the package remains in China, movement may cease once it departs.
What is a number?
A tracking number is a unique code assigned to your parcel, helping you track it during delivery.
It's assigned once the seller marks your order as shipped, and you can find it in the order details.
The tracking number is different from the Aliexpress order number, which only includes numbers.
It's a mix of numbers and letters, like YT72760621444007800, and it's essential to note that both formats can be confusing.
You can use the tracking number to track your order's progress through various stages of transit.
Regularly checking the tracking information is crucial, especially for international orders, as customs and other factors can cause delays.
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