Affiliated Computer Services a Xerox Company Explained

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Affiliated Computer Services was a company that specialized in business process outsourcing, providing services such as payment processing and customer care management.

ACS was founded in 1988 and was acquired by Xerox in 2010 for $6.4 billion.

ACS's expertise in business process outsourcing made it an attractive acquisition for Xerox, which was looking to expand its services offerings.

Xerox's acquisition of ACS marked a significant shift in the company's focus towards providing more comprehensive solutions to its clients.

Xerox Acquisition

Xerox paid $6.4bn for Affiliated Computer Services (ACS).

The deal is meant to broaden Xerox's revenue and diversify from recession-hit sales of photocopiers, printers, paper, and ink. Xerox's chief executive, Ursula Burns, said the combination of the two companies has been called for by their clients.

ACS will add 74,000 employees to Xerox's payroll of 54,000 people. This significant increase in workforce will help Xerox provide more services to its clients.

Xerox's stock plunged at the opening bell on Wall Street, falling by 17% to $7.38. This drop in stock value may be a concern for investors.

The acquisition follows a trend of hardware companies branching into business services. Dell bought Ross Perot's Perot Systems for $3.9bn last week, and Hewlett-Packard pounced on Electronic Data Systems a year ago.

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Controversies and Issues

Credit: youtube.com, Xerox and Affiliated Computer Services (ACS) Case Solution & Analysis

ACS, a Xerox company, faced a Securities and Exchange Commission (SEC) probe in 2013, focusing on accounting practices related to revenue from equipment and resale transactions.

The investigation was centered on whether revenue should have been recorded on a net rather than gross basis. The SEC did not intend to bring charges against Xerox, but three employees, including then-executive vice president Lynn Blodgett, received a Wells notice indicating potential civil enforcement.

In 2006, Montgomery County contracted ACS to administer its speed camera program, which has been criticized for issuing citations with a $40 fine.

Controversies

In 2013, the U.S. Securities and Exchange Commission (SEC) launched an investigation into ACS's accounting practices, specifically focusing on revenue from equipment and resale transactions.

The SEC was considering whether to bring a civil enforcement action against Xerox, with then-executive vice president Lynn Blodgett and two other employees receiving a Wells notice in 2013.

ACS was contracted by Montgomery County in 2006 to administer a speed camera program, which included processing violations and issuing citations with a $40 fine.

The program also involved maintaining camera equipment, generating and mailing notices, and providing customer service, among other tasks.

Contract Failures

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Contract Failures can be a major issue, and one notable example is the Enron scandal, where the company's executives hid debts in special partnerships, leading to a catastrophic collapse. This type of behavior is a clear breach of contract.

The Enron scandal resulted in the loss of over $65 billion in shareholder value and led to a massive overhaul of corporate governance laws. It's a stark reminder of the importance of transparency in business dealings.

In another instance, the collapse of the dot-com bubble in 2000 saw many companies go bankrupt, leaving investors with significant losses. This highlights the risks of investing in unproven or overvalued ventures.

The dot-com bubble was marked by companies like Pets.com and Webvan, which promised the world but ultimately failed to deliver. Their business models were flawed, and they lacked the financial resources to sustain themselves.

Contract Failures can also occur due to a lack of clear communication between parties. For example, the 2008 financial crisis was partly caused by a failure to disclose the true nature of mortgage-backed securities. This led to a global economic downturn.

The 2008 financial crisis resulted in widespread job losses, home foreclosures, and a significant decline in economic output. It's a sobering reminder of the importance of clear communication and transparency in business dealings.

Frequently Asked Questions

Who is the parent company of Xerox?

Xerox is a wholly-owned subsidiary of Xerox Holdings Corporation, a parent company that acquired it in 2019. Xerox Holdings Corporation is the ultimate parent entity.

What do Affiliated Computer Services do?

ACS provided IT services and business process outsourcing solutions to businesses, government agencies, and non-profits. They helped organizations streamline operations and improve efficiency through technology and expertise.

Nellie Hodkiewicz-Gorczany

Senior Assigning Editor

Nellie Hodkiewicz-Gorczany is a seasoned Assigning Editor with a keen eye for detail and a passion for storytelling. With a strong background in research and content curation, Nellie has developed a unique ability to identify and assign compelling articles that capture the attention of readers. Throughout her career, Nellie has covered a wide range of topics, including the latest trends and developments in the financial services industry.

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